hey steam, does this mean you'll refund...

[kingjames488]

that game with the scam launcher that ran in the background and racked up hours while I wasn't even playing the game and you refused to refund it?
https://www.youtube.com/watch?v=FpypPqZNxPA

[Komarimaru]

What does that have to do with what the new rules are about, with season pass?

[Mad Scientist]

Launchers are not season passes, has nothing to do with the video, and there's already many threads about that exact video.

Users failing to notice the in-game/green when only the launcher is running because it's the selected app to run through Steam is not a scam, that's a user not paying attention whatsoever especially if they care about hours/refunds etc.

[Yasahi]

No, Valve won't refund a game based on totally unrelated rules.

It's like asking your car dealership if you'll receive a Bugatti Veyron for buying a Fiat Punto.

[kingjames488]

引用自 Mad Scientist：

Launchers are not season passes, has nothing to do with the video, and there's already many threads about that exact video.

Users failing to notice the in-game/green when only the launcher is running because it's the selected app to run through Steam is not a scam, that's a user not paying attention whatsoever especially if they care about hours/refunds etc.

who checks their steam client when they shut down their game to make sure it's not still racking up time in the background?

that's actually silly...

next thing you're going to tell me I should check task manager after exiting every game to make sure it's actually exited and closed as advertised >.>

[Komarimaru]

引用自 kingjames488：

引用自 Mad Scientist：

Launchers are not season passes, has nothing to do with the video, and there's already many threads about that exact video.

Users failing to notice the in-game/green when only the launcher is running because it's the selected app to run through Steam is not a scam, that's a user not paying attention whatsoever especially if they care about hours/refunds etc.

who checks their steam client when they shut down their game to make sure it's not still racking up time in the background?

that's actually silly...

next thing you're going to tell me I should check task manager after exiting every game to make sure it's actually exited and closed as advertised >.>

If something isn't closed when close it, sounds like a user issue or system issue. Even when a game crashes, common sense to make sure not still running in Steam or Task Manager.

[kingjames488]

引用自 Komarimaru：

引用自 kingjames488：

who checks their steam client when they shut down their game to make sure it's not still racking up time in the background?

that's actually silly...

next thing you're going to tell me I should check task manager after exiting every game to make sure it's actually exited and closed as advertised >.>

If something isn't closed when close it, sounds like a user issue or system issue. Even when a game crashes, common sense to make sure not still running in Steam or Task Manager.

how is it common sense to check every time you exit a program to make sure it's not still running in the background?

common sense to me would dictate that when you exit a program it closes and if it doesn't I'd consider that the problem.

[Mad Scientist]

引用自 kingjames488：

who checks their steam client when they shut down their game to make sure it's not still racking up time in the background?

that's actually silly...

How would one not notice it displaying in-game when the launcher is open? That would be a strong indicator that you'd want to close the launcher after playing to stop the hours. Sometimes launchers have background tasks or aren't programmed to close merely by launching a game. Some also operate anti-cheats as part of the launcher and the game.

User error.

引用自 kingjames488：

next thing you're going to tell me I should check task manager after exiting every game to make sure it's actually exited and closed as advertised >.>

You look at your chat window. Not a difficult concept, if ones worried about hours or has no idea how a game runs. Not Valves fault, not the Developers fault, nor a "scam" because someone didn't pay attention.

Video has nothing to do with this and again - definitely not a "scam".

[kingjames488]

引用自 Mad Scientist：

引用自 kingjames488：

who checks their steam client when they shut down their game to make sure it's not still racking up time in the background?

that's actually silly...

How would one not notice it displaying in-game when the launcher is open? That would be a strong indicator that you'd want to close the launcher after playing to stop the hours. Sometimes launchers have background tasks or aren't programmed to close merely by launching a game. Some also operate anti-cheats as part of the launcher and the game.

User error.

what?
so you finish playing a game for the night... you close the game... and before you go to bed you check steam to make sure that your game has closed? this is a thing you do?

I don't think that's a thing most people do...

I don't think that expecting something to not be running in the background when you close it is a "user error".

引用自 Mad Scientist：

引用自 kingjames488：

next thing you're going to tell me I should check task manager after exiting every game to make sure it's actually exited and closed as advertised >.>

You look at your chat window. Not a difficult concept, if ones worried about hours or has no idea how a game runs. Not Valves fault, not the Developers fault, nor a "scam" because someone didn't pay attention.

Video has nothing to do with this and again - definitely not a "scam".

so again... you close down your game for the night... and like "well I better check my chat window before bed!"?

you close a thing and it should close... if it doesn't it's broken... it's not an error to not check that something you've been sold isn't broken...

if it's not working as it says it's in error.

[Komarimaru]

引用自 kingjames488：

引用自 Komarimaru：

If something isn't closed when close it, sounds like a user issue or system issue. Even when a game crashes, common sense to make sure not still running in Steam or Task Manager.

how is it common sense to check every time you exit a program to make sure it's not still running in the background?

common sense to me would dictate that when you exit a program it closes and if it doesn't I'd consider that the problem.

Because you'd have to be blind to not notice a game is still running and being counted as running by Steam.
https://steamcommunity.com/sharedfiles/filedetails/?id=3371568299

Green game name, green marked user name, big STOP button right there...

And has nothing to do with Season Pass, at all lol

[eram]

i watched the video and didnt mention launchers in the background

[NuLife]

See when ever u close a game if starting it by steam, if it doesn't close probably, there a big freaking STOP button on steam...

[Mad Scientist]

引用自 kingjames488：

what?
so you finish playing a game for the night... you close the game... and before you go to bed you check steam to make sure that your game has closed? this is a thing you do?

Let me repeat it for you;

引用自 Mad Scientist：

How would one not notice it displaying in-game when the launcher is open?

>>Open the Launcher (Game not running);
>>Shows green for your name in the Steam Client.
>>Shows green for your name in the Friends chat window.
Safe to say it is focusing on the launcher running.

>>Close Game
>>Shows green for your name in the Steam Client.
>>Shows green for your name in the Friends chat window.
Safe to say it is focusing on the launcher running.

This is definitely a user error of not noticing one of two places, and if the green name follows the launcher being operational before the game is launched, it's going to count the time and this is not unique at all to games that the launcher is the point of focus for recording game time or that going from launcher > game > launcher keeps the time going until you close the app giving you the green name. Launchers often don't close just by running the game as well and can have multiple features that some players might want when closing the game.

引用自 kingjames488：

I don't think that expecting something to not be running in the background when you close it is a "user error".

Not paying attention to very obvious things is definitely a user error.

引用自 kingjames488：

you close a thing and it should close... if it doesn't it's broken... it's not an error to not check that something you've been sold isn't broken...

if it's not working as it says it's in error.

Literally not "broken" or an "error" if it's normal operations. Personal desire not being achieved does not mean "broken" or "error" especially when someone did not personally code it themselves to or not to do things including conditions for something to display as running.

Even launchers from 2003 often ran in the background while a game was on or would pop back up after closing a game, again, literally nothing new that a launcher may remain operational when the game is closed. If that's what they had it focus on for counting game time, that's their choice, but it's definitely not a condition for "broken", "error", or "scam".

[kingjames488]

引用自 Mad Scientist：

引用自 kingjames488：

what?
so you finish playing a game for the night... you close the game... and before you go to bed you check steam to make sure that your game has closed? this is a thing you do?

Let me repeat it for you;

引用自 Mad Scientist：

How would one not notice it displaying in-game when the launcher is open?

>>Open the Launcher (Game not running);
>>Shows green for your name in the Steam Client.
>>Shows green for your name in the Friends chat window.
Safe to say it is focusing on the launcher running.

>>Close Game
>>Shows green for your name in the Steam Client.
>>Shows green for your name in the Friends chat window.
Safe to say it is focusing on the launcher running.

This is definitely a user error of not noticing one of two places, and if the green name follows the launcher being operational before the game is launched, it's going to count the time and this is not unique at all to games that the launcher is the point of focus for recording game time or that going from launcher > game > launcher keeps the time going until you close the app giving you the green name. Launchers often don't close just by running the game as well and can have multiple features that some players might want when closing the game.

引用自 kingjames488：

I don't think that expecting something to not be running in the background when you close it is a "user error".

Not paying attention to very obvious things is definitely a user error.

引用自 kingjames488：

you close a thing and it should close... if it doesn't it's broken... it's not an error to not check that something you've been sold isn't broken...

if it's not working as it says it's in error.

Literally not "broken" or an "error" if it's normal operations. Personal desire not being achieved does not mean "broken" or "error" especially when someone did not personally code it themselves to or not to do things including conditions for something to display as running.

Even launchers from 2003 often ran in the background while a game was on or would pop back up after closing a game, again, literally nothing new that a launcher may remain operational when the game is closed. If that's what they had it focus on for counting game time, that's their choice, but it's definitely not a condition for "broken", "error", or "scam".

I mean, you can explain it in as much detail as you want... I don't see how it's "user error" to not check every time you close a program it's closed properly.

that seems just ridiculous to me, and I consider the error in the application that did not correctly close when closed.

I'm not a bug tester... I bought a thing and it's supposed to work.

edit: it's like say you buy a new car and the brakes don't work... you gonna say "well it's obviously user error... you can't expect that the brakes would work on a new car..." >.>

[C²C^Guyver |NZB|]

引用自 Komarimaru：

引用自 kingjames488：

how is it common sense to check every time you exit a program to make sure it's not still running in the background?

common sense to me would dictate that when you exit a program it closes and if it doesn't I'd consider that the problem.

Because you'd have to be blind to not notice a game is still running and being counted as running by Steam.
https://steamcommunity.com/sharedfiles/filedetails/?id=3371568299

Green game name, green marked user name, big STOP button right there...

And has nothing to do with Season Pass, at all lol

I mean, why do they think it turns green? I mean I don't think it's meant to determine game state. Oh? Wait...

[kingjames488]

引用自 C²C^Guyver |NZB|：

引用自 Komarimaru：

Because you'd have to be blind to not notice a game is still running and being counted as running by Steam.
https://steamcommunity.com/sharedfiles/filedetails/?id=3371568299

Green game name, green marked user name, big STOP button right there...

And has nothing to do with Season Pass, at all lol

I mean, why do they think it turns green? I mean I don't think it's meant to determine game state. Oh? Wait...

why would it be reasonable to check a launcher to see if it's green or not when you close a program?!