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Discussions Rules and Guidelines
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https://steamcommunity.com/discussions/forum/0/4625854988055263884/
In all seriousness though, yes, accountability for ♥♥♥♥♥♥♥♥ publisher practices needed to happen. It's been becoming way too common in recent years.
Who scammed you before? Which game, which DLC didn't get released that was supposed to be in the season pass?
Redfall and Dying Light 2..
Redfall when it announced the DLC weren't happening they announced at the same time that refunds were being issued.
Dying Light 2, those who bought Ultimate edition still get The Beast without additional charges.
Neither of those are examples of being scammed.
This. It honestly seems pretty terrible from some points of view.
I've never "been scammed" by a Season Pass, but pretty much every one I've bought had nothing remotely like sure knowledge of when they'd be able to get each DLC out. Requiring a set schedule feels like it's going to make a good % of season pass offerings disappear, because many companies (especially smaller ones) can't possibly know for certain how long dev will take.
How does that have anything to do with Season Passes?
Though what it will do is prevent devs from selling DLC long before there's ANY concrete info. Valve is basically offering the bare minimum here, and if there are delays there's a contingency for that (3 month extension and then anything longer than that has to be worked out with Valve). This also isn't saying devs can't advertise and promote through steam with coming soon listings, but ensuring that devs are damn well sure they'll be ready to release within a 6 month timeframe when they actually list the DLC for sale. So no more of this presale of a DLC and then a "make good" offer like what happened with Assasins Creed Unity. Also it gives customers the option to opt in to refund the entire DLC if major parts of it are cancelled as well (because lets face it, who's to say the part that didn't get cancelled was actually what you wanted out of it).
There really isn't much of a way to spin this as a bad thing. It's cutting down on what has been a long standing problematic practice among devs being fast and loose with promises and then consistently unable to deliver or vagueness of what customers are actually getting with DLC, as well as making devs more accountable for their projected timelines and making them really consider WHEN to put a DLC up for sale on Steam.
While I wouldn't go so far as to say the examples above were a 'scam' exactly, but the consistent basis in which things like this have happened in the past really has put a massive strain on how much trust the consumer can have for any dev offering one of these DLCs for pre-sale, and these new guidelines are a MASSIVE step in helping to regain some of that consumer trust.
Most devs are not really gonna be affected by this, as they already do what is being asked.
The folks who were getting 'scammed' probably are gonna still wind up being scammed. I think this change mostly affects games that launch then fold before that season pass content comes out.
In the furure if a Redfall happens again it will have to refund every customer the season pass price.
You are the first I have seen state that they didn't get their refund for Redfall season pas. Steam was supposed to automatically give you the refund. If you did not get it, then Valve screwed up and you need to contact Steam support. Microsoft imitated the refunds when they decided to cancel the DLCs.
There were supposed to be 2 Story DLC, one was released, and the second one was upgraded to be a stand alone. People who bought the Ultimate edition for Dying Light 2 still got that Stand alone game, The Beast.
So neither of your examples are of anyone being scammed.
Right. But not even Redfall is an example for why the rule was created since the publisher is the one that decided to give refunds even before announcing what would be happening. But so far it looks like its something that Valve added as a rule but not based on something ever actually happened in the past.
The first gameplay vide of Redfall should have been enough warning sign for most people. So the people who still went on and bought it would probably be people who buy into hype.
But as always vote with your wallet.