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Unable to login with correct username and password
I've noticed that every time I need to login to Steam I somehow get notified that the username or password is incorrect. However, every time that happens, I reset the password. Only this time it still doesn't let me login at all due to the same reasons. I know for sure that I'm using the correct username and I'm even more sure that I'm using the correct password seeing as I just changed it a minute ago.

For clarification, I´m trying to log into Steam through the internet. I literally copy/pasted my username and all from where I´m already logged in.

This has to be a bug right?
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Showing 1-14 of 14 comments
Yasahi Feb 14, 2022 @ 7:09am 
Depending from where you copy&paste you might pick up blank characters etc. so have you actually tried typing them?
Supafly Feb 14, 2022 @ 7:17am 
First of all I'd recommend a password manager. Once setup you can have them auto type the login or copy and paste username and password so you can't possibly make a typo again. I've used Keepass for years. Completely free. Mobile app available. I use the portable desktop version and the offline mobile app. No online,cloud syncing or anything.

Could it be you're password is using characters that aren't allowed? Steam like soo many others can let you create a new password with characters you can't use which means when you enter the exact password it'll show as invalid.

Below is details of mine.
Remember someone saying 64 characters worked, mines not that long. upper and lowercase letters, numbers and symbols.

I know these symbols work as they are in mine somewhere + # , . % / \
Professional_Mage Feb 14, 2022 @ 7:18am 
Yea absolutely. That's the first thing I did. Of course, it didn't work so I tried to copy&paste it from my profile
Supafly Feb 14, 2022 @ 7:22am 
Originally posted by Professional_Mage:
Yea absolutely. That's the first thing I did. Of course, it didn't work so I tried to copy&paste it from my profile

Think what Yasahi was saying is if where you copy it from has a space.....often at the end a word there may be a blank space. That space can get copied so you paste the space which isn't part of the password resulting in it being invalid
Professional_Mage Feb 14, 2022 @ 7:22am 
My password doesn't use any odd symbols. Just your regular lower case, uppercase, and numbers.

Originally posted by Supafly:
Could it be you're password is using characters that aren't allowed? Steam like soo many others can let you create a new password with characters you can't use which means when you enter the exact password it'll show as invalid.

Below is details of mine.
Remember someone saying 64 characters worked, mines not that long. upper and lowercase letters, numbers and symbols.

I know these symbols work as they are in mine somewhere + # , . % / \
Professional_Mage Feb 14, 2022 @ 7:27am 
Password manager seems like an excellent idea though. It's odd because steam is t he only platform where I have this issue
Supafly Feb 14, 2022 @ 7:36am 
Originally posted by Professional_Mage:
Password manager seems like an excellent idea though. It's odd because steam is t he only platform where I have this issue

This is the one I use. No need to install it. Can run it of a USB drive if you wanted.
https://keepass.info/

Can add URLs and use Keepass to open them in your web browser so you'll always go to the exact same site.
Can also add notes to the entries, Backup/Recovery codes

No idea why you're having an issue. This would just eliminate user error as a possibility. For me when I change passwords I do so in the manager first and then transfer it to the app/site to make the change. Never a chance to get it wrong then :)
Professional_Mage Feb 14, 2022 @ 7:38am 
Apparently, I was using the wrong username..........I'm not supposed to login with the username that I currently have, but the actually with the very first username I used on Steam. Very odd. There should really be an option to login using email address instead imo. Thanks for all the helpful replies!
Supafly Feb 14, 2022 @ 7:44am 
Ahhhh you got the username and Profile names mixed up. So that makes sense.

usernames can not be changed and are only used to login. The one you can change is your Profile name

If you go for a password manager once you add the username, correct one, you won't even need to pay attention to it. I have 2 Steam accounts and can't remember which username is for which account hah

Glad it's all sorted :steamthumbsup:
rawWwRrr Feb 14, 2022 @ 8:04am 
Originally posted by Professional_Mage:
Apparently, I was using the wrong username..........I'm not supposed to login with the username that I currently have, but the actually with the very first username I used on Steam. Very odd. There should really be an option to login using email address instead imo. Thanks for all the helpful replies!
You're confusing your displayed name with your account name. It is always the account name as it can never be changed.
Originally posted by Professional_Mage:
I've noticed that every time I need to login to Steam I somehow get notified that the username or password is incorrect. However, every time that happens, I reset the password. Only this time it still doesn't let me login at all due to the same reasons. I know for sure that I'm using the correct username and I'm even more sure that I'm using the correct password seeing as I just changed it a minute ago.

For clarification, I´m trying to log into Steam through the internet. I literally copy/pasted my username and all from where I´m already logged in.

This has to be a bug right?
getting the same problem with the mobile client. logs into my PC just fine even my web browser but phone ap Forget it
Supafly Jan 18 @ 2:36am 
Originally posted by Blackfox Kitsune:
Originally posted by Professional_Mage:
I've noticed that every time I need to login to Steam I somehow get notified that the username or password is incorrect. However, every time that happens, I reset the password. Only this time it still doesn't let me login at all due to the same reasons. I know for sure that I'm using the correct username and I'm even more sure that I'm using the correct password seeing as I just changed it a minute ago.

For clarification, I´m trying to log into Steam through the internet. I literally copy/pasted my username and all from where I´m already logged in.

This has to be a bug right?
getting the same problem with the mobile client. logs into my PC just fine even my web browser but phone ap Forget it

Maybe read the 3 year old thread you just necro'd. Highly likely a Mod will be around soon to lock it 'to prevent confusion' like usually do
Dura_Ace Jan 18 @ 6:10am 
Originally posted by Supafly:
First of all I'd recommend a password manager. Once setup you can have them auto type the login or copy and paste username and password so you can't possibly make a typo again. I've used Keepass for years. Completely free. Mobile app available. I use the portable desktop version and the offline mobile app. No online,cloud syncing or anything.

Could it be you're password is using characters that aren't allowed? Steam like soo many others can let you create a new password with characters you can't use which means when you enter the exact password it'll show as invalid.

Below is details of mine.
Remember someone saying 64 characters worked, mines not that long. upper and lowercase letters, numbers and symbols.

I know these symbols work as they are in mine somewhere + # , . % / \

I checked out Keepass. It is open source so that was one of my requirements if i were to ever go down that path.

The fact that the german Bundesamt für Sicherheit in der Informationstechnik, BSI checked this out is a big plus. The BSI is the german NSA . They found no faults with the source. No vulns were found in any of the 3 categories.

I have my passwords written down on paper but if the building burned down while i am out i would be screwed for a bit.

I am a bit skeptical of password managers. unless biometrics are involved or a physical token.The weak point is a password.

https://www.youtube.com/watch?v=91VaTyTGYfw

That is a clip of an ex windows developer that worked for microsoft explaining the ins and outs of passwords and how easy it can be sometimes to crack them, using brute force dictionary attacks.

Even 7 digits or more passwords are nothing for brute force if there is no timeout on failure.

Recently, last year, a password was cracked that would normally take 10.000 years to crack. So even a 50 bit password which was until recently seen as strong is garbage now. Image a 50 bit password being garbage. Processors now can handle insane amounts of calculations. Imagine what a small build super computer could handle.

Since the late 90's i use a combination of letters, lower case and capped, numbers and special characters. This year i may include ASCII characters from their list such as ™ for example.
Mike Jan 18 @ 3:10pm 
This thread was quite old before the recent post, so we're locking it to prevent confusion.
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Date Posted: Feb 14, 2022 @ 7:07am
Posts: 14