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Valve cannot protect users from themselves.
Everything else is irrelevant, if users take security seriously, none of the suggestions are necessary.
Name history is quite telling in this situation.
Don't blame it on your brother.
A) it isn't. Steam Guard works as a third layer of security, like a second door catch on your front door, but it's not the door latch at fault if you leave it unlocked and get burgled. And it's not the door latch at fault if you give the would be thief the key to your front door...
Steam Guard does everything to keep your account secure. To get robbed or burgled, YOU, yes YOU said "i don't need guard" when you gave your account details away.
It is 100% a YOU PROBLEM, not a Steam Guard one.
It did catch it, you gave your credentials away, BYPASSING the Steam guards protection; basically gave the house thief your front door key, and then asking the police "why didn't you protect my house from this??????!".
This is what happens when you do that....
You guys talk exactly about what i wanted not to talk about.
But ok
Here is my response so far:
I dont really understand your response. Or the metaphores with the house key etc.
But I will try to follow with the metaphore:
Steamaccount is the house items are the furniture and jewelry, and steamguard is the doors and windows so he is in the house. But he shouldnt be able to sell or trade anything without my steamguard since nothing should go past the doors or windows without confirmation.
Also what credentials did i give away? He had nothing but the account and everychange has to go thrugh email or the app or if you want to change the guard you need phonenumber and code or backupcode wich i have in my head.
Somebody can use your steam account on your desktop pc, but they cant remove or sell items on marketplace without confirmation and they cant remove the doors and the lock, because that would require A, remove steamguard via the phone app wich he didnt have. Or B, the email wich he also didnt have.
My questions still are:
1. How many "of those cheaper items" need to be listed to require steamguard. (because the scammer listed over 80 items)
2. What is considered "RARE and VALUABLE item", or the deffinition.
I dont want valve to protect me or anyone.
I didnt have any passwords on that computer. The onlything that was logged on that widows account was the steam. If the steamguard caught 85+ items sold. I would be prefectly ok and nothing would be missing.
The hacker could change my name, profile pic. Maybe sent tradeoffers and list the items, but unless i accepted them thrugh the phone app. Nothing should have happened.
I doubt the "hacker" had anything. He had just the steamaccount acces and without phonenumber and sms code you cant do anything.
House Key = Steam Guard code.
Give House Key to Thief = Get money stolen
You = Complaining to House Key maker that money was stolen, not that you gave the key willing away.
No. Steam Guard is the lock on the door. The Steam Guard Code is the Key to that lock.
They don't need it, because they already had it, because you GAVE it to them. That is the ONLY way they got into your account, is because YOU GAVE THEM THE KEY!
Username, Password and Guard Code. 99% of the time this is done through Phishing links, like "Vote for my team", "i accidentally reported you" or "contact Steam mod on Discord" scams.
Once they get in once, they then set up an API Key, so they can have instant access to your account at any time. A bot can sit on your account for months before they act too, they don't have to do it instantly.
You could have been compromised for months before the attack took place.
They don't need to remove it. They have the Guard Code, and the API Key set, giving them total access. They don't need anything else, because they have what they need to rob you.
I can't help with these.
There's a cut off point for where you no longer need a Guard code to sell items (It's something like 80 cent's i think) and that is because everyone who keeps their account secure doesn't want to have to use the Guard code every single time, just because a few careless people lose their accounts.
Okey. But the theft never had the steamguard code.
Thats why he sold everything 0.04 cents under the dollar requirement for steamguard.
From my understanding the thief used remotecontrol to click at on my logged steam account. I bet he didnt knew the password because even my brother doesnt know it, i didnt touch the KEY once per month to log in ocasionaly.
If you login trough a fake login site you give them your login details and are entering the code for them.
They usually then set an api key trough which they have access to some basic functions without the need to login again (as they also maybe copy the login Cookie which gets created when you login)
There's too much ♥♥♥♥ to secure now, too many privileged subsystems made by greedy corporations and unconscientious sysadmins.
+i on item. Pick timescale. Timescale disappesrs, it is not saved, user cannot retrieve it. If not removed, +i reapplies silently at timescale end. +i must be removed to trade which triggers warnings and perhaps a permanent UI element displaying how many +i items are set to go off +i. Then when timescale is up, the item can be moved.
If a scammer gets a steam account, he can't di anything with it.
You simply got phished, nothing more. No need to dream up a major cyber issue when it's simply PEBCAK.
Since i was not home, and i left my steam logged in that windows theres no way he stole my info.
You have completly missed the way my items were stolen.
TBH, i wouldnt even need to change the password the hacker NEVER HAD IT.
He used my logged steam acount. and if steam guard send me notification that there are over 80+ pending item transactions listed on the community market I could easly know that theres something going wrong. When i got home i didnt even realize some of my skins were missing until i booted up csgo and saw my inventory.
Also, how can someone/you make 40euro transaction on the steamarket without any confirmation. Whats the point of having steamguard to protect my market/trades when it doesnt check it.
There wasnt even any email mentioning logging, login attempt, password change. Just bunch of steammarketplace you bought you sold.
I was not phished, i never logged anywhere in that time period. Maybe years before.
This is the 3rd of October man. Thats couple of months back ok? I dont know why you create strois instead of answering my question.
I feel like noone is reading what i am writing, i can go into a VC with you or smth.
Like you completely ignore my questions.
I MENTION AGAIN
MY QUESTIONS ARE:
1. How many "of those cheaper items" need to be listed to require steamguard. (because the scammer listed over 80 items)
2. What is considered "RARE and VALUABLE item", or the deffinition.
The SteamSUPPORT CHAT:
Hello, i have recently asked question about market requiring confirmation via my phone. Response was "Items that typically sell for under $1.00 USD do not require confirmation." Also with "However, confirmation is still required once many of those cheaper items are listed. Also, confirmation is required on all rare and valuable items.".
introduction:
On the 3rd of October my account has been hijacked and there were a lot of transactions on the steam market bellow 1 dollar, just by a cent or 2. Not a single one of these transaction required confirmation.
(However, confirmation is still required once many of those cheaper items are listed). There was no confirmation whats so ever and the number of transactions was over 50.
The total damage was over a 100 euros to my person. I cant ask for anything back and i know it! So all i want is for my steamguard to be setup so that no transaction can go or happen unconfirmed by my phone.
Ive got a couple of questions i will make a list so its easier to answer and easy on eyes.
1. As i mentioned ive been given answer that CONFIRMATION is still required once many of those cheaper items are listed.
"I want to know the total required amount of items that need to be listed for 1 or bellow 1 dollar, for confirmation to be required." YOUR OWN WORDS please.
How many items do I or hacker need to list for steam guard to say STOP need a confirmation.
2. "Also, confirmation is required on all rare and valuable items.".
"I want to know, how do you measure the items value and its rarity"
One of those stollen/stold items was P250 (StatTrak™) | Valence
Counter-Strike 2. Item that is worth a little over 0.30 euros. TRUE, its rarity is set at orange.
However that item had MSL KRAKOW 2017 sticker attached to it that was worth at least 10 euros at the time.
Wich puts the item value a little over 5 euros at least! Was this item not rare enough to require confrimation?!' that sticker is now 9 years old.
3. How is it, that steammarket place purchases dont require confirmation? No matter the money transaction. On the 3rd of October my steam vallet made a purchase off the steam market for 0.03 euro item Twisted Firekeeper
Dota 2 wich was listed at 21,71€! This transaction did not require any confrimation! And my 21.71 Euro went to the attacker! HE just used a 0.03 euro skin as a transaction. This is scam of the highest insult!
4. FROM NOW ON, I want every single transaction every 0.03 euro or 8 dollars, every purchase or selling of an item, every 1 penny purchase to go thrugh the steamguard on this steamaccount! NOT A SINGLE LISTING unguarded.
THIS ACCOUNT HAD REAL VALUE, and this steam guard has many holes in its own rules! I am beyond furious.
YOUR OWN WORDS ARE FAULTY and your own steamgaurd rules have been broken many times in this one day.
Zpráva od podpory služby Steam ze dne 4. čvc. v 19.10 | před 2 dny
Hello,
I apologize for the delay.
Confirmations are only required if the item in question has a general market value of roughly $1 or more. All items sold from your account were listed for less than one dollar, so you did not receive any notifications.
More information can be found in the following announcement: https://steamcommunity.com/groups/community_market#announcements/detail/1705067494681435160
To learn how to avoid scams or hijackings, please see our Trade Scam article. We also recommend that you review our Account Security Recommendations article for a more comprehensive list of suggestions that will help you keep your account secure.
Please note that the use and security of your account is ultimately your responsibility. Steam is able to provide you with the necessary tools to secure your account, where you choose to log your account is up to you.
Steam Support
Olga
Naberius
Zpráva od Vás ze dne 4. čvc. v 21.37 | před 2 dny
Zpráva od Vás ze dne 16. kvě. v 22.09 | před 6 týdny
Hello,
Im usings team guard since Febuary 2020. And when i put items on steam market place, it does NOT require confirmation via my phone. Why is it?
Zpráva od podpory služby Steam ze dne 17. kvě. v 12.15 | před 6 týdny
Hello,
Thank you for reaching out to Steam Support.
Items that typically sell for under $1.00 USD do not require confirmation. However, confirmation is still required once many of those cheaper items are listed. Also, confirmation is required on all rare and valuable items.
Please, let us know if you need any further assistance.
Steam Support
Tomas
This is response from your support weeks ago.
HOW MANY ITEMS need to be listed for confirmation to be required: "confirmation is still required once many of those cheaper items are listed."
How do you define valuable item, CAN YOU TELL ME THE DEFINITION?
"Also, confirmation is required on all rare and valuable items.".
Can you tell me the measure on items rarity and valuability?
Přiložené soubory: STEAM.jpg
Zpráva od podpory služby Steam ze dne 4. čvc. v 22.29 | před 2 dny
Hello,
Community assigns an item a value that is at least partially determined by that item's scarcity. If more copies of the item are added to the economy through inventory rollbacks, the value of every other instance of that item would be reduced.
A description of all rare and valuable items can be found in the guide for each game.
Steam Support
Olga
Naberius
Zpráva od Vás ze dne 5. čvc. v 0.57 | před 1 dnem a 22 hodinami
So community assigns if item will need to be checked with steamguard? Sorry but that sound like an BS,
Theres no way that community decides wich items bypass steamgaurd and witch not.
Okey, so tell me this. Is stattrack item rare? if not Souvenier weapons are valuable?
Could you send me the description? "A description of all rare and valuable items can be found in the guide for each game." Maybe a link a article please?
EveryItem should go thrugh steamguard, if not i want my steamguard to set this way.
Also like Tomas (your colleague said) "However, confirmation is still required once many of those cheaper items are listed."
So i will repeat my question, I am curious on how many items i need to list until steamguards will require a confirmation. Hacker lister like 90? 105? items in the spam of what minutes? Maybe hours?.
So please if you cant answer any of my questions, answer me THE EXACT number of items that need to be listed.
If you cant do that, please refer me your colleague or suppervisor.
I am thinking about going public with this. Making video, post, redditpost even twitter probably.
Because i find it absolutly stupid, that steam support cannot answer me questions about its own platform.
Zpráva od podpory služby Steam ze dne 6. čvc. v 17.51 | před 5 hodinami
I understand that you are upset about the loss of items from your inventory, but we do not provide any information about the works of our algorithms to protect sales and exchanges of items.
We recommend that you take some steps to secure your account and computer.
Take some time to make sure that your email account is secure. Many email services offer login/security histories that can be used to assess whether or not the account is secure.
Consider using an email account with additional security options than the default username and password such as SMS/phone or two factor authentication.
Scan your system for malware. Steam accounts are valuable and are thus targeted by malware, some of which is very sophisticated, and may use already logged in web browser sessions to access your email messages.
Attach a phone number and Steam Mobile Authenticator to your account for an extra layer of security.
To keep your account secure, make sure that you avoid taking risks with it.
If you're logging in to third party websites that take advantage of Steam features, make sure to check that you're not logging in to a malicious impersonation site each time that you log in.
Be skeptical when anyone else asks you to do something for them for a reward - it could be a scam.
We also recommend that you review our Account Security Recommendations article for a more comprehensive list of suggestions that will help you keep your account secure.
Because we have provided all the information we have for your issue I'm closing this help request. If you have an unrelated issue please open a new help request and we will be happy to help.
Steam Support
Alex
Well from my understanding. THERE ISNT ANY.