Mu6o Jun 29, 2024 @ 11:35am
Bulgarian and Romania Content Servers are having issues.
I am downloading from Bulgaria at 2 MB/s and from Romania at 6 MB/s
I switched to Czech Republic and I am downloading with 70MB/s
Anyone having the same expirience?
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Showing 1-13 of 13 comments
NakiBest Jun 29, 2024 @ 12:02pm 
* Where are you located exactly?

* What ISP do you use, and what download speeds are you supposed to get per your Internet plan? :)

I am getting lower speeds for months now, in Bulgaria.
Usually it was between 8-9 MB/sec (nothing like 70 here) but is much lower recently.
I think it is due to shaping by one of the super-ISPs of my ISP.

It is a small town ISP, as such being a sub-ISP of other, larger one(s).
Mu6o Jun 29, 2024 @ 1:18pm 
I am in Bulgaria, I am on Vivacom 600 Mbps Fiber deal.
I was getting all of the 600 Mbps last month, I haven't played too much, but today I bought a game and decided to download it.... with 2 MB/s it could be tomorrow.
I switched to Czech and it downloaded with 72 MB/s even for the full speed I am paying.

There is something up with the Bulgarian and Romanian Content servers, they could be "frying" maybe.
NakiBest Jun 29, 2024 @ 2:59pm 
No, the Steam servers in any country in the world are easily capable of serving a much higher download speed just fine. :)

Somewhere along the line, i.e. Vivacom or their super-ISP (if any, i.e. external lines outside Bulgaria, if applicable) are shaping your traffic to Steam, thus lowering the speed(s).

This means Steam can offer you that 600 MBits just fine, but your ISP won't allow it.
(for certain IPs/domains only, as you found - i.e. Bulgaria & Romania have issues, while Czechia does not.)

Info on shaping here:
https://en.wikipedia.org/wiki/Traffic_shaping

Not much to do here but ask Vivacom if they are doing it, and suggest a way out.
(which they may or may not do)
Last edited by NakiBest; Jun 29, 2024 @ 3:01pm
Mu6o Jun 29, 2024 @ 3:57pm 
Originally posted by NakiBest:
No, the Steam servers in any country in the world are easily capable of serving a much higher download speed just fine. :)

Somewhere along the line, i.e. Vivacom or their super-ISP (if any, i.e. external lines outside Bulgaria, if applicable) are shaping your traffic to Steam, thus lowering the speed(s).

This means Steam can offer you that 600 MBits just fine, but your ISP won't allow it.
(for certain IPs/domains only, as you found - i.e. Bulgaria & Romania have issues, while Czechia does not.)

Info on shaping here:
https://en.wikipedia.org/wiki/Traffic_shaping

Not much to do here but ask Vivacom if they are doing it, and suggest a way out.
(which they may or may not do)

IF they are traffic shaping my connection to Steam that means I shouldn't be able to download from Czech Content Servers and others with normal speeds, right?
The issue is with the Bulgarian and Romanian that all of us use.
Something fried there or there is a lot of usage and bandwidth being used currently.
I had issues also from today and not any other.
Don't know why you are blaming the ISP.
NakiBest Jun 30, 2024 @ 6:08am 
No, the shaping is done per IP address/IP address range.

So, you can get full/fastest speed from some websites/services/areas (Czechia, or Germany/etc), but not from others (Bulgaria, Romania).

I am not "blaming" the ISP - I am 100% sure!

Please note this has been discussed many times before - the reason is what i said, and not anything else, and definitely not on Steam's side. :) Nothing at all has been "fried" server-side or can be.

You might want to phone Vivacom and ask them about it.
Of course, they might or might not want to reply properly.
Last edited by NakiBest; Jun 30, 2024 @ 8:01am
pishonko Jun 30, 2024 @ 8:19am 
Unfortunately I am having the same issues. Based in Bulgaria, extremely slow download speed only on steam
Mu6o Jun 30, 2024 @ 8:45am 
Originally posted by NakiBest:
No, the shaping is done per IP address/IP address range.

So, you can get full/fastest speed from some websites/services/areas (Czechia, or Germany/etc), but not from others (Bulgaria, Romania).

I am not "blaming" the ISP - I am 100% sure!

Please note this has been discussed many times before - the reason is what i said, and not anything else, and definitely not on Steam's side. :) Nothing at all has been "fried" server-side or can be.

You might want to phone Vivacom and ask them about it.
Of course, they might or might not want to reply properly.
Discussed - where?
Proof - where?

I am not defending Vivacom, but this seems out of conspiracy movie.
NakiBest Jun 30, 2024 @ 8:50am 
Originally posted by Osama rizzladin:
Unfortunately I am having the same issues. Based in Bulgaria, extremely slow download speed only on steam
* What speeds do you get on other gaming services?

* Does changing to Czechia or Germany download server location help?
You can try Greece and Romania too.
Last edited by NakiBest; Jun 30, 2024 @ 9:39am
NakiBest Jun 30, 2024 @ 8:53am 
Originally posted by Mu6o:
Originally posted by NakiBest:
No, the shaping is done per IP address/IP address range.

So, you can get full/fastest speed from some websites/services/areas (Czechia, or Germany/etc), but not from others (Bulgaria, Romania).

I am not "blaming" the ISP - I am 100% sure!

Please note this has been discussed many times before - the reason is what i said, and not anything else, and definitely not on Steam's side. :) Nothing at all has been "fried" server-side or can be.

You might want to phone Vivacom and ask them about it.
Of course, they might or might not want to reply properly.
Discussed - where?
Proof - where?

I am not defending Vivacom, but this seems out of conspiracy movie.
Here in Steam forums.
Just use the search function, you will find multiple threads on this.

No conspiracy - Steam will never slow down your downloads, ISPs sometimes will.

Your Steam download speed could be limited by:
1) Your ISP provided speeds, and/or possible shaping they or their super-ISPs may apply.
2) Your network card. (WiFi is usually slower than LAN cable)
3) Your CPU speed, plus disk drive speed.
(i.e. on a fast Internet connection SSD will download games faster than HDD.
And nVme SSD will be faster than a SATA3 one.)
Last edited by NakiBest; Jun 30, 2024 @ 8:55am
Mu6o Jun 30, 2024 @ 11:12am 
So if what you are saying is true then I guess today Vivacom - my ISP is generous as the speeds reach to Bulgarian servers 6 MB/s.
They saw the thread and are plating with the settings and upping the speeds 3 times for today...
Mu6o Jun 30, 2024 @ 11:18am 
Originally posted by NakiBest:
Originally posted by Osama rizzladin:
Unfortunately I am having the same issues. Based in Bulgaria, extremely slow download speed only on steam
* What speeds do you get on other gaming services?

* Does changing to Czechia or Germany download server location help?
You can try Greece and Romania too.
I changed to Croatia btw - I guess I misread/miss clicked - This way it's downloading on the real speed of my ISP.
NakiBest Jun 30, 2024 @ 12:25pm 
Originally posted by Mu6o:
Originally posted by NakiBest:
* What speeds do you get on other gaming services?

* Does changing to Czechia or Germany download server location help?
You can try Greece and Romania too.
I changed to Croatia btw - I guess I misread/miss clicked - This way it's downloading on the real speed of my ISP.
Great! Just use Steam this way for now. :)
NakiBest Jun 30, 2024 @ 12:26pm 
Originally posted by Mu6o:
So if what you are saying is true then I guess today Vivacom - my ISP is generous as the speeds reach to Bulgarian servers 6 MB/s.
They saw the thread and are plating with the settings and upping the speeds 3 times for today...
Possible. They can be shaping to low speeds during daylight time, when many customers are known to use the Internet service, and then remove the shaping when most customers won't be using Internet so much (such as at night).

I.e. if you try around 11 PM - 2 AM speeds could be close to full speed, and during the day - much lower as you are seeing.
Last edited by NakiBest; Jun 30, 2024 @ 12:27pm
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Date Posted: Jun 29, 2024 @ 11:35am
Posts: 13