can't open certain pages due to "loading chunk 4970 failed" error

[fran]

it's been happening for a few days now and i don't know if it's something on my end or there's anything i can do to fix that

reloading the page clearly doesn't do anything

any help / feedback would be appreciated . thanks

[Hennix]

click reload button

[fran]

"reloading the page clearly doesn't do anything"

[Aaronmar]

have you tried fiddling with the Interface settings? things like Enable GPU accelerated blablabla

[fran]

no

before anything else,i just wanted to find out if i was the only one experience the issue or it's something affecting others as well

Error Reference: Store_9004704_83d69629d753cc1d
Loading chunk 4970 failed.
(missing: https://store.akamai.steamstatic.com/public/javascript/applications/store/chunk~0f0129d36.js?contenthash=f391f1e910f19d14ad43)

for example

[Lolo]

I see this crap past few days. No idea what to do with it.

[Dura_Ace]

Ive had this for a couple of days now only my error is a different number.

Loading chunk 2805 failed.

Same issue though. Some asset is not being called for some reason resulting in a black box that hides whatever is behind it.

What browser does steam rely on? Chromium? I wonder if they started using settings of the default browser. Mi firefox is locked down as tight as my snare drum. No java allowed. No third party cookies. No ads. No nothing is allowed on my browser. Rightfully so. I hate ads and they spy on you anyway so you do not get to do that and if your site breaks because of that and i cant see it then i ht the back button. I do not start giving you permissions.

[fran]

i think we're on the right track here since i'm a firefox user too

[m4ty™]

happening to me too cant open my cart to buy a game because of a missing chunk like what the heck man !

[fran]

it's probably because we don't have chrome

[fran]

the same thing happens on mobile because my safari isn't super recent so i'm on a slightly older steam app and not the latest and can't "update" it

truly a nightmare

for the record,those pages open just fine if i use my regular browser (firefox)

[Jethro]

Happening to me on mobile (iOS). Posted about it in the “Steam Mobile” section of this site. This happened once before and lasted weeks. Steam support was silly and had me reinstalling the app etc and then finally they realized it was on their end.

It’s pretty annoying.

[Saitogr]

Are you using an outdated browser? I have 2 versions of firefox installed. One on a 2 years old version, and one on recent version(librewolf fork). The error only shows up on the outdated firefox.

They must have changed something in javascript and using a feature not included in old browsers. This is just speculation, maybe I'm wrong.

[fran]

like i said,those pages load normally if i use my regular browser (firefox)

however,i cannot get them to display anything on mobile (steam app) and on the steam client

which is pretty damn annoying

[Saitogr]

Sorry, I skimmed through the comments so I didn't realise you were the topic creator.

By the way, the error also happens on my old chrome v91. So it's not because we're not using chrome.

Something javascript related is my guess. Maybe a browser version check before it shows up the chunk.

[fran]

should i contact steam support about this ? feels like they're just going to use an automatic response and brush me off