Don't buy Steam games.

[KillaSean]

Steam only refunds a game if you have played less than 2 hours. This is not enough time to decide if you like a game or if it is going to crash repeatedly on you. I suggest buying directly from the publisher or dev and skipping this BS service altogether. What does steam even do for you, nothing, guaranteed.

[RANGER]

Originally posted by MonkehMaster:

Originally posted by SlowMango:

Steam can see offline hours played.

but they arent counted in time played? seems odd if they can see hours played, but dont count it.

They can't see it, this guy just doesn't know how internet connection works. I know many people do this trick, I myself don't bother doing it because I love collecting video games as you see I have over 4000+

Obviously if you do a bit of research you will find how, I'm not gonna tell you how to do it.

[MonkehMaster]

Originally posted by SlowMango:

Originally posted by MonkehMaster:

but they arent counted in time played? seems odd if they can see hours played, but dont count it.

i have a few games i played offline back when i first started using steam, those games would be showing 1000's of hours if steam did count it, but they only show my online time.

They are. They are not shown to the user.

i added more to my comment.

Originally posted by MonkehMaster:

Originally posted by SlowMango:

Steam can see offline hours played.

but they arent counted in time played? seems odd if they can see hours played, but dont count it.

i have a few games i played offline back when i first started using steam, those games would be showing 1000's of hours if steam did count it, but they only show my online time.

that being said, everything im reading says steam cant track playtime offline, because their servers cant verify offline playtime.

i dont think they can track playtime offline, if there is no connection to the internet, as their servers cant verify a played game, or the time spent playing it.

offline mode, while still connected to the internet, might be another story, but i have no clue how it all works.

[RANGER]

He is talking about "reconnecting" to the internet without deleting local files that has been created while playing in offline mode. He just thinks Steam knows it, so cute

[Boblin the Goblin]

Originally posted by MonkehMaster:

Originally posted by SlowMango:

They are. They are not shown to the user.

i added more to my comment.

Originally posted by MonkehMaster:

but they arent counted in time played? seems odd if they can see hours played, but dont count it.

i have a few games i played offline back when i first started using steam, those games would be showing 1000's of hours if steam did count it, but they only show my online time.

that being said, everything im reading says steam cant track playtime offline, because their servers cant verify offline playtime.

i dont think they can track playtime offline, if there is no connection to the internet, as their servers cant verify a played game, or the time spent playing it.

They can.

Originally posted by Valve:

What can I request a refund for?

Valve will, upon request via help.steampowered.com, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours (this includes online, offline and shared library playtime). Even if you fall outside of the refund rules we've described, you can submit a request and we'll take a look at it.

[MonkehMaster]

Originally posted by RANGER:

Originally posted by MonkehMaster:

but they arent counted in time played? seems odd if they can see hours played, but dont count it.

They can't see it, this guy just doesn't know how internet connection works. I know many people do this trick, I myself don't bother doing it because I love collecting video games as you see I have over 4000+

Obviously if you do a bit of research you will find how, I'm not gonna tell you how to do it.

meh, not something i care to bother doing, so im not interested.

i enjoy and play all my games and have no reasons to refund

[MonkehMaster]

Originally posted by SlowMango:

Originally posted by MonkehMaster:

i added more to my comment.



i dont think they can track playtime offline, if there is no connection to the internet, as their servers cant verify a played game, or the time spent playing it.

They can.

Originally posted by Valve:

What can I request a refund for?

Valve will, upon request via help.steampowered.com, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours (this includes online, offline and shared library playtime). Even if you fall outside of the refund rules we've described, you can submit a request and we'll take a look at it.

link directly to it, i cant find where that is stated with the link you provided, cause without a direct link stating it, for all i know it doesnt say that at all and im just supposed to believe it.

or direct me on how to navigate to it.

in any case...

https://store.steampowered.com/steam_refunds/

the above link, doesnt state anything about being able to track offline (not connected to the internet) playtime.

[Boblin the Goblin]

Originally posted by MonkehMaster:

Originally posted by SlowMango:

They can.

link directly to it, i cant find where that is stated with the link you provided, cause without a direct link stating it, for all i know it doesnt say that at all and im just supposed to believe it.

in any case...

https://store.steampowered.com/steam_refunds/

the above link, doesnt state anything about being able to track offline (not connected to the internet) playtime.

I did link directly to it. I even quoted the section it mentions the 2 hours including online and offline playtime.

It's literally under the second section in the link I gave titled "What can I request a refund for?"

[Pierce Dalton]

Originally posted by RANGER:

Because I know what I want :)

Are you talking to me?

[MonkehMaster]

Originally posted by SlowMango:

Originally posted by MonkehMaster:

link directly to it, i cant find where that is stated with the link you provided, cause without a direct link stating it, for all i know it doesnt say that at all and im just supposed to believe it.

in any case...

https://store.steampowered.com/steam_refunds/

the above link, doesnt state anything about being able to track offline (not connected to the internet) playtime.

I did link directly to it. I even quoted the section it mentions the 2 hours including online and offline playtime.

It's literally under the second section in the link I gave titled "What can I request a refund for?"

you didnt, it takes me directly to the first page where i would choose something to contact support for.

ie... it takes me here.

https://help.steampowered.com/en/

[76561199540158642]

bro i bought gas today for my car, i don't have any money for games, my tank of gas was more then one of steams top AAA Games, Sad Days For people with functional lives, be thankful you don't have a car or have to buy gas for it, don't even get me started on the price of tires, dear lord i could just buy 4 steam decks for the price of 4 tires.

[Boblin the Goblin]

Originally posted by MonkehMaster:

Originally posted by SlowMango:

I did link directly to it. I even quoted the section it mentions the 2 hours including online and offline playtime.

It's literally under the second section in the link I gave titled "What can I request a refund for?"

you didnt, it takes me directly to the first page where i would choose something to contact support for.

ie... it take me here.

https://help.steampowered.com/en/

Considering it literally just took me here: https://help.steampowered.com/en/faqs/view/5FDE-BA65-ACCE-A411

I'm doubting my link was clicked since I literally just clicked it and it opened the FAQ page up that has my quote.

[Pierce Dalton]

Originally posted by SlowMango:

Originally posted by MonkehMaster:

link directly to it, i cant find where that is stated with the link you provided, cause without a direct link stating it, for all i know it doesnt say that at all and im just supposed to believe it.

in any case...

https://store.steampowered.com/steam_refunds/

the above link, doesnt state anything about being able to track offline (not connected to the internet) playtime.

I did link directly to it. I even quoted the section it mentions the 2 hours including online and offline playtime.

It's literally under the second section in the link I gave titled "What can I request a refund for?"

Well, thanks for sharing that, very useful. Is Steam able to track offline played time?

[Komarimaru]

Steam has always been able to track offline game time, why ya hours get updated after coming online. People with a Steam Deck see this all the time.

[MonkehMaster]

Originally posted by SlowMango:

Originally posted by MonkehMaster:

you didnt, it takes me directly to the first page where i would choose something to contact support for.

ie... it take me here.

https://help.steampowered.com/en/

Considering it literally just took me here: https://help.steampowered.com/en/faqs/view/5FDE-BA65-ACCE-A411

I'm doubting my link was clicked since I literally just clicked it and it opened the FAQ page up that has my quote.

you can doubt all you want, i clicked your link and it took me to exactly what i linked to show you...

and now you give me a direct link showing me what you are talking about..., why are you trying to play games with the arguing.

so now with a correct link, yes i can see they mention offline...

What can I request a refund for?
Valve will, upon request via help.steampowered.com, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours (this includes online, offline and shared library playtime). Even if you fall outside of the refund rules we've described, you can submit a request and we'll take a look at it.

[Pierce Dalton]

Originally posted by Komarimaru:

Steam has always been able to track offline game time, why ya hours get updated after coming online. People with a Steam Deck see this all the time.

Unless you play the game without starting Steam, right? ;)