someone bought a dota 2 item on my acc

[Jahbronis]

waited 2 days for the money to stop pending on steam just to get an email while taking a ♥♥♥♥ saying thank u for your community purchase of something from dota 2..... never played the game never even seen the game before but steam is gonna go ahead and just insta close every ticket ive ever made because all they care about is if people are buying cs cases. now logically why would someone with no hours in a game ever go and buy something thats worth .03 cents for 138$ like what... how can steam honestly just ignore me like what the ♥♥♥♥???

[Abigail From Sneaky Squid Dept.]

Your account is compromised.

1. Scan for malware
2. Check that the email and phone number on the Steam account are still yours.
3. Deauthorize all other devices https://store.steampowered.com/twofactor/manage
4. Change passwords from a trusted/clean device.
5. Generate new backup codes for your Mobile App https://store.steampowered.com/twofactor/manage
6. Revoke the API key https://steamcommunity.com/dev/apikey (the domain field should be blank)

Your tickets are being closed by who ever has access to your account.

[76561199648916059]

Typical forum post , steam is not a safe platform to leave money on while you engage in random computer logins or shady websites, mostly never login on steam on a friends computer or a public computer, you never know if a hardware keylogger is in use or if the system is recording your activity.

This story always makes me sad, people are easily tricked into thinking steam is secure ,however they are engaging in activity that puts the account and all login information at risk, beware using computers that are not your own, or even engaging in vpn networks as all Information passsd threw them can be stolen

[( ( < < <🤖> > > ) )]

Originally posted by Majestically Awkward:

Typical forum post , steam is not a safe platform to leave money on while you engage in random computer logins or shady websites, mostly never login on steam on a friends computer or a public computer, you never know if a hardware keylogger is in use or if the system is recording your activity.

This story always makes me sad, people are easily tricked into thinking steam is secure ,however they are engaging in activity that puts the account and all login information at risk, beware using computers that are not your own, or even engaging in vpn networks as all Information passsd threw them can be stolen

you could say exactly the same about banks....

[Maria]

Originally posted by Majestically Awkward:

, steam is not a safe platform to leave money on while you engage in random computer logins or shady websites, mostly never login on steam on a friends computer or a public computer, keylogger is in use or if the system is recording your activity.

This story always makes me sad, people are easily tricked into thinking steam is secure ,however they are engaging in activity that puts the account and all login information at risk, beware using computers that are not your own, or even engaging in vpn networks as all Information passsd threw them can be stolen

Is there, pray tell, a website or service that remains immune to any risks arising from logging in on a public PC, a friend's phone, a keylogger, or a VPN?

[76561199648916059]

Good question , I know several that send unique cellphone keys on any access, and they expire after a few minutes if you don't log in, steam should infact start making API keys expire and start giving the option of sms txt message authorization to access non limited accounts if the options choose.

Banks however are insured and often will help with real people contact, steam has one of the poorest customer service solutions on the internet, with zero real person over the phone help

Its really suggested that people stop spending on steam or using steam wallet, until steam develops a proper customer service to help people like this with better accountability, obviously a.03 sent item sold for 136.00 is a scam transaction and steam really needs to set trade items prices that can not be adjusted by hijacked accounts.

Shame on steam it's disgusting to see a company rob it's customers then blame them for steams failure to protect them

[Ben Lubar]

Originally posted by Majestically Awkward:

steam should infact start making API keys expire

that sounds like another great idea on how to chase developers away from steam

[B L U E L A B E L]

Hh

[Nx Machina]

Originally posted by Majestically Awkward:

Shame on steam it's disgusting to see a company rob it's customers then blame them for steams failure to protect them

Scammers are robbing other users because those other users gave away ALL their account details.

Secondly being here 19+ years and have never lost access to my Steam account, and that includes before Steam Guard email and Steam Guard mobile existed.

[Neo]

Originally posted by Majestically Awkward:

Typical forum post , steam is not a safe platform to leave money on while you engage in random computer logins or shady websites, mostly never login on steam on a friends computer or a public computer, you never know if a hardware keylogger is in use or if the system is recording your activity.

This story always makes me sad, people are easily tricked into thinking steam is secure ,however they are engaging in activity that puts the account and all login information at risk, beware using computers that are not your own, or even engaging in vpn networks as all Information passsd threw them can be stolen

VPN's are fine. Data is not stored between the server network (at least for the good paid services) and data is also encrypted. There are much easier ways anyway for scammers to get your data, "hacking" is the hard brute force way and is much less common than the much easier ways such as phishing or outright scamming the victim.