Can't enter group chatrooms. Support told me they can't fix it. Any thoughts ?

[jose_d67]

So as of tyesterday I can't get into the chat rooms of any of the groups I am in. I got a generic thank you for letting us know, we can't help you from steam support.

I'm trying to find out if this is a me problem, an Australian problem or a general issue. (I've reset router, reloaded steam etc, nothing helped, im pretty sure its the update that broke my steam ).

Anybody got this problem? And anyone know what to do to fix it ? Cheers.



Edit: temp measures worked, immediate problem solved. bug still an issue.

[MalikQayum]

you need to write a bit more than "can't enter group chatrooms".

such as what happens when you click the button?
if any errors shown to you, then maybe show those errors.

are you using the steam client, if yes, then try the web browser and open the chat there and if no then vice versa.

[cSg|mc-Hotsauce]

Use a browser.

https://steamcommunity.com/groups/SteamClientBeta/discussions/0/3934517778349508096/

[jose_d67]

İlk olarak MalikQayum tarafından gönderildi:

you need to write a bit more than "can't enter group chatrooms".

such as what happens when you click the button?
if any errors shown to you, then maybe show those errors.

are you using the steam client, if yes, then try the web browser and open the chat there and if no then vice versa.

sorry. ok. to spell it out - i cant get into group chat on client or browser or phone. nothing i try on anything works. I had been in one of the chatrooms and when i refreshed my phone i was no longer in that room either. when i click the enter room button i get nothing. nothing happens. no errors show. nothing. its just a whole lot of nothing.

[jose_d67]

İlk olarak cSg|mc-Hotsauce tarafından gönderildi:

Use a browser.

https://steamcommunity.com/groups/SteamClientBeta/discussions/0/3934517778349508096/

thanks for advice but browser is not working for me either.

[MalikQayum]

when you join from a browser open the console and see if any error happens when you click on the button to enter chat.

[jose_d67]

İlk olarak MalikQayum tarafından gönderildi:

when you join from a browser open the console and see if any error happens when you click on the button to enter chat.

how do i open the console ?

[MalikQayum]

got to this URL https://steamcommunity.com/groups/TradersGuild
then in the address bar paste this and press enter:

Javascript:OpenGroupChat( '103582791432720446' );

[jose_d67]

İlk olarak MalikQayum tarafından gönderildi:

got to this URL https://steamcommunity.com/groups/TradersGuild
then in the address bar paste this and press enter:

Javascript:OpenGroupChat( '103582791432720446' );

Malik thanks for trying to help. I'm probably doing something wrong. Its not working. Im tech-dumb :(

[MalikQayum]

try this:
https://s.team/chat/HjU5ques

[jose_d67]

thanks to people for the help. bug still be bugging but invites finally worked as a temp measure.