My account has been locked why?

[OLD CEO]

Hi,

My account just got locked why why why?

Please how can i contact support team in order to remove this restriction?

[m662]

What you mean locked your posting right here and there is no vacban record either on your profile. Did you receive a email? those are fake

[Ben Lubar]

Considering you're playing CS2 right now and yesterday's patch made the game explicitly unplayable for accounts with any locks on them, I'd say whoever told you your account is locked was lying.

[MrSteel300]

Ben Lubar původně napsal:

Considering you're playing CS2 right now and yesterday's patch made the game explicitly unplayable for accounts with any locks on them, I'd say whoever told you your account is locked was lying.

locked means no longer able to buy new games or purchases

[Ben Lubar]

MrSteel300 původně napsal:

Ben Lubar původně napsal:

Considering you're playing CS2 right now and yesterday's patch made the game explicitly unplayable for accounts with any locks on them, I'd say whoever told you your account is locked was lying.

locked means no longer able to buy new games or purchases

I'm just going based on what they wrote here in the second-to-last line.

https://steamcommunity.com/games/CSGO/announcements/detail/4176604868913554021

[m662]

If it is an official lock it will say why it was applied.

Account Lock
Account Locks are issued for various reasons related to violations of the Steam Subscriber Agreement. Some locks are intended to freeze an account in its current state until the account's owner contacts Steam Support to resolve the issue, and others are intended as temporary or permanent restrictions applied in response to a violation of Steam's rules. Any account lock's notification message will tell you what's restricted and why.

And per usual

Valve employees will never communicate with you about your account using any chat system including Steam Chat and Discord. The only way you can speak with a Steam Support agent about your account is through the Steam Support Help Site. There's no situation in which you'd need to reach out to a Valve or Steam employee directly to resolve an issue.

If someone claims they reported you accidentally or falsely, you do not need to do anything to protect your account. These claims are always fake and only meant scam you. If someone did report your account falsely, you can rest assured that Steam disregards false reports.

Anyone claiming to be a Valve employee or Steam Support representative, asking to verify your items for an investigation or security reasons should be immediately reported for trade scams.

https://help.steampowered.com/en/faqs/view/4F62-35F9-F395-5C23

[OLD CEO]

m662 původně napsal:

If it is an official lock it will say why it was applied.

Account Lock
Account Locks are issued for various reasons related to violations of the Steam Subscriber Agreement. Some locks are intended to freeze an account in its current state until the account's owner contacts Steam Support to resolve the issue, and others are intended as temporary or permanent restrictions applied in response to a violation of Steam's rules. Any account lock's notification message will tell you what's restricted and why.

And per usual

Valve employees will never communicate with you about your account using any chat system including Steam Chat and Discord. The only way you can speak with a Steam Support agent about your account is through the Steam Support Help Site. There's no situation in which you'd need to reach out to a Valve or Steam employee directly to resolve an issue.

If someone claims they reported you accidentally or falsely, you do not need to do anything to protect your account. These claims are always fake and only meant scam you. If someone did report your account falsely, you can rest assured that Steam disregards false reports.

Anyone claiming to be a Valve employee or Steam Support representative, asking to verify your items for an investigation or security reasons should be immediately reported for trade scams.

https://help.steampowered.com/en/faqs/view/4F62-35F9-F395-5C23

Yes i get that message popup on my CSGO gameplay, i didnt do anything i was just playing and my account locked saying while i was playing!

What to do in this case ?

[cSg|mc-Hotsauce]

You contact support about your account lock.

Don't go off topic in your ticket about CS2 though.