easy anti-cheat false positive ban?

[GUNNY]

i've recently got banned on apex legends which was very odd for me, i don't really play with any cheats installed, if you check my account there's no game bans nor vac bans.
is it possible for a false positive ban?

i've invested 350 hours in apex grinding myself getting legends and stuff, and yesterday played ranked with my friends and mid game i got banned,


https://youtu.be/44uBL0NN2nM

the clip was took with medal .tv (a clipping software formally called plays .tv)

i'm wondering if anybody else experienced this before?

[Wolf Knight]

if the ban was issued by EAC, then you have to appeal to them. nothing steam can do for you, they didnt issue the ban

[rawWwRrr]

Sounds like an Apex Legends problem.

[N3tRunn3r]

https://www.easy.ac/en-US/support/contact/appeal

https://help.ea.com/en/help-contact-us/?product=apex-legends&topic=dispute-ban-suspension

[GUNNY]

Wolf Knight eredeti hozzászólása:

if the ban was issued by EAC, then you have to appeal to them. nothing steam can do for you, they didnt issue the ban

i'm just looking for suggestion here on what to do, i've contacted EA and they said "We have confirmed that your account was involved in cheating. Because of this, we will not remove the sanction on your account" but they didn't say what triggered it...

[GUNNY]

even in the EA ban history is completely blank, no ban record

[cSg|mc-Hotsauce]

GUNNY eredeti hozzászólása:

Wolf Knight eredeti hozzászólása:

if the ban was issued by EAC, then you have to appeal to them. nothing steam can do for you, they didnt issue the ban

i'm just looking for suggestion here on what to do, i've contacted EA and they said "We have confirmed that your account was involved in cheating. Because of this, we will not remove the sanction on your account" but they didn't say what triggered it...

They will never tell you what triggered the ban.

[GUNNY]

UPDATE ABOUT MY BAN
idk what happened but today i just checked my ban history and still there's nothing in the history on my account, i've opened the game and i got unbanned.

THANK GOD