Steam account hack someone bought dota iteam worth 0.036 for 31.07$ (Scamed)

[D3@Dp0OL]

I just got back from work to play some games and noticed that my account balance was zero
when checking my account transactions I saw that there was a purchase of a Dota 2 item worth (0.036$) for 31.07$. I tried checking the seller but I can't even see that. I have unauthorized all accounts and also changed my password. I tried to raise a ticket but their isn't an option in steam support page. I don't know what to do.

[Wolf Knight]

your account is compromised
DO NOT TRADE
If you have access to the account

Steps to take NOW to secure the account:
1. Scan for malware https://www.malwarebytes.com/
2. Deauthorize all other devices https://store.steampowered.com/twofactor/manage
3. Change passwords from a clean computer
4. Generate new backup codes for your Mobile App https://store.steampowered.com/twofactor/manage
5. Revoke the API key https://steamcommunity.com/dev/apikey (there should be nothing in the APIKEY)


Please review how you are logging into Steam, you somehow gave them your log in information. This could of been due to the computer being compromised and redirecting to a fake login, or you using a 3rd party site to login to steam.

take the security of your account more serious. all 3rd party sites are USE AT OWN RISK.

[D3@Dp0OL]

how do i report it to steam to get my money back??

[Leader of the Zakonistians]

Originally posted by D3@Dp0OL:

how do i report it to steam to get my money back??

You don't. Money can't be replaced on Steam. If you lose it, it's gone for good.

[B3ckS]

I have the exact same thing going on. Money is gone, but i hope the account is safe now. Steam Support instantly closed my ticket, even i didnt ask for money return, only for a info what is happening. Good luck all of us.

[Runkel]

Originally posted by B3ckS:

I have the exact same thing going on. Money is gone, but i hope the account is safe now. Steam Support instantly closed my ticket, even i didnt ask for money return, only for a info what is happening. Good luck all of us.

If your ticket was instantaneously closed your account is probably still hijacked and the hijacker closed the ticket, do all the steps Wolf Knight posted to secure your account.

[D3@Dp0OL]

It's was ok till there were hackers in cs 2 but now not even our steam wallet are safe. how is this happening.

[D3@Dp0OL]

I am never adding money to steam wallet now

[Runkel]

Originally posted by D3@Dp0OL:

It's was ok till there were hackers in cs 2 but now not even our steam wallet are safe. how is this happening.

Cheater have absolutely nothing to do with hijacked accounts and accounts don't get hacked, they get phished when users are careless with their log in credential, like you.

You used your account on skin trading sites, that's the Number 1 cause of hijacked accounts.

[Wolf Knight]

Originally posted by D3@Dp0OL:

It's was ok till there were hackers in cs 2 but now not even our steam wallet are safe. how is this happening.

hackers in cs2 have nothing to do with this. YOU gave away the log in.

your name history:

D3@Dp0OL

D3@Dp0OL(REMOVED) <=====another Problem

D3@Dp0OL(REMOVED) <------Problem #1

WaRDaddY

D3@Dpo0L

Nandu bhide dimag mai kide 2

Nandu bhide dimag mai kide

Mundiya 2

-=}{D3@DPo0L}{=-

-=}{D3@DPo0L}{=-(REMOVED) <------Problem #2


when you hand out your log in to some random site, you are the one responsible for what happens to the account. those sites have NOTHING to do with steam.

maybe you should try to never use 3rd party sites that cannot be trusted.

[Unn4m3d (♥AUT♥)]

Originally posted by D3@Dp0OL:

It's was ok till there were hackers in cs 2 but now not even our steam wallet are safe. how is this happening.

You using scam sites and giving them your account information has nothing to do with "hacking".

[D3@Dp0OL]

Ok, but what does that have to do with my current situation if a Steam dev investigated my account he would see a Dota 2 item which cost only 0.036 sold for 31.07$ which practically says that it's thef also, I got no confirmation about the item being sold on my steam app what's with that. Also, there isn't even a system to stop the purchase. I mean the item is only 0.036 right so when it been sold for 31.07$ doesn't it raise a red flag or like wouldn't the money be coming up as pending for the seller they just have to rollback the transaction because it's not even been 12 hours from the transaction it happend to me like 4 hours ago.

[Thermal Lance]

You gave all the keys away. Can't blame the company issuing the lock.

[Wolf Knight]

steam used to do restorations for accounts. people abused it and faked being compromised/stolen. steam said enough of this and stopped doing restorations.

[D3@Dp0OL]

Originally posted by Thermal Lance:

You gave all the keys away. Can't blame the company issuing the lock.

What does that mean?

[D3@Dp0OL]

Originally posted by Wolf Knight:

steam used to do restorations for accounts. people abused it and faked being compromised/stolen. steam said enough of this and stopped doing restorations.

That's all well and good but in my case it a genuine thef if a steam dev investigate my account it would be clear that it's thef and i am a victim here.