HydreN Feb 28, 2024 @ 9:51pm
Steam Webhelper use 1GB RAM
Hello

Since yesterday I noticed Steam a bit slow when it comes to closing things or interacting with the application.

While I was playing it gave me certain jerks, so I decided to check the task manager and I found that the process consumes 1GB of ram and sometimes 20% of the CPU, causing some games to not run at all well.

Am I the only one with this problem or any solution?

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Showing 1-10 of 10 comments
cSg|mc-Hotsauce Feb 28, 2024 @ 9:55pm 
Originally posted by HydreN <3:
Hello

Since yesterday I noticed Steam a bit slow when it comes to closing things or interacting with the application.

While I was playing it gave me certain jerks, so I decided to check the task manager and I found that the process consumes 1GB of ram and sometimes 20% of the CPU, causing some games to not run at all well.

Am I the only one with this problem or any solution?

Try clearing your browser cache in the settings.

You can also delete the browser cache in the properties menu of the game itself.

RMB click on a game in Library > Properties > General > In-Game Overlay Data >>> Delete

:winterbunny2023:
HydreN Feb 28, 2024 @ 10:00pm 
Originally posted by cSg|mc-Hotsauce:
Originally posted by HydreN <3:
Hello

Since yesterday I noticed Steam a bit slow when it comes to closing things or interacting with the application.

While I was playing it gave me certain jerks, so I decided to check the task manager and I found that the process consumes 1GB of ram and sometimes 20% of the CPU, causing some games to not run at all well.

Am I the only one with this problem or any solution?

Try clearing your browser cache in the settings.

You can also delete the browser cache in the properties menu of the game itself.

RMB click on a game in Library > Properties > General > In-Game Overlay Data >>> Delete

:winterbunny2023:
I've tried everything, even enabling performance options on Steam, etc.

To get it back to "normal", I have to restart Steam.

But if I open a game, the RAM consumption starts to go up as I play.
👾 Feb 28, 2024 @ 10:29pm 
Originally posted by HydreN <3:
Originally posted by cSg|mc-Hotsauce:

Try clearing your browser cache in the settings.

You can also delete the browser cache in the properties menu of the game itself.

RMB click on a game in Library > Properties > General > In-Game Overlay Data >>> Delete

:winterbunny2023:
I've tried everything, even enabling performance options on Steam, etc.

To get it back to "normal", I have to restart Steam.

But if I open a game, the RAM consumption starts to go up as I play.

I think it is because it will always open the store webpage, even when it is not visible (small mode). It's usually around 500MB for me at the start but I haven't checked how it progresses. You could try to block it from doing that thru firewall I guess? Should be possible to block it from doing that but not the rest, maybe port 80 would work or specific URLs.

Edit: Did a quick test, blocking access to store.steampowered.com makes it hog considerably less memory. Still 350MB though.
Last edited by 👾; Feb 28, 2024 @ 10:44pm
Iron Knights Feb 28, 2024 @ 11:54pm 
Welcome to Valve's Steamed Poop. :steammocking: :steamfacepalm: :steamsad: :orcster:
HydreN Feb 29, 2024 @ 7:46am 
Originally posted by lankaras:
Originally posted by HydreN <3:
I've tried everything, even enabling performance options on Steam, etc.

To get it back to "normal", I have to restart Steam.

But if I open a game, the RAM consumption starts to go up as I play.

I think it is because it will always open the store webpage, even when it is not visible (small mode). It's usually around 500MB for me at the start but I haven't checked how it progresses. You could try to block it from doing that thru firewall I guess? Should be possible to block it from doing that but not the rest, maybe port 80 would work or specific URLs.

Edit: Did a quick test, blocking access to store.steampowered.com makes it hog considerably less memory. Still 350MB though.

Those MB sound good to me, compared to 1.5 GB.

I don't know much about the subject, could you explain to me how you did the firewall thing?
Kapitein Gnapmans Feb 29, 2024 @ 12:32pm 
Originally posted by HydreN <3:
Originally posted by lankaras:

I think it is because it will always open the store webpage, even when it is not visible (small mode). It's usually around 500MB for me at the start but I haven't checked how it progresses. You could try to block it from doing that thru firewall I guess? Should be possible to block it from doing that but not the rest, maybe port 80 would work or specific URLs.

Edit: Did a quick test, blocking access to store.steampowered.com makes it hog considerably less memory. Still 350MB though.

Those MB sound good to me, compared to 1.5 GB.

I don't know much about the subject, could you explain to me how you did the firewall thing?

I blocked it in hosts file, that is not advisable though because you won't be able to access the store anymore. You have Windows Defender which is the built-in firewall that comes with Windows, you should be able to look up Steam in there and remove permissions from it. I don't ever use that program myself though, and it's not the most user friendly I'm afraid.
I'm not sure if you can even block specific URLs with it, which means your client is going to be completely offline if you block it. Which I assume you don't want. So you either have to try to figure that out, or ask someone else, or install a better firewall program.

A not-ideal but easier solution could be to use Windows Defender or a different firewall program to block internet access to Steam completely, and only enable it when you need it. A bit of a hassle but I'm not sure if blocking specific URLs is even a thing and which programs support it.

You could do that with the hosts file as well, which does enable blocking of just the store, but then you have to keep going back and forth editing it if you want to access the store again.

Or even just pull your internet cable, that surely is easy to do, lol.

Let me know what you think of these things and then I can possibly help you further.
Last edited by Kapitein Gnapmans; Feb 29, 2024 @ 12:47pm
Eagle_of_Fire Feb 29, 2024 @ 12:42pm 
Originally posted by HydreN <3:
Hello

Since yesterday I noticed Steam a bit slow when it comes to closing things or interacting with the application.

While I was playing it gave me certain jerks, so I decided to check the task manager and I found that the process consumes 1GB of ram and sometimes 20% of the CPU, causing some games to not run at all well.

Am I the only one with this problem or any solution?
Not only is this a thing now but many users have reported even worst cases than you. Sad, I know.
Alcoholic Feb 29, 2024 @ 1:20pm 
Funny thing is that the old UI never had this problem
𝑀𝑟.𝑋 Feb 29, 2024 @ 3:44pm 
me and you bro steam the ram killer
Y0rugua Feb 29, 2024 @ 3:51pm 
Same here but mine is using 2.5 / 3 GB for some reason...
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Date Posted: Feb 28, 2024 @ 9:51pm
Posts: 10