Cant refund MW 3

[mydi]

I want to refund this ♥♥♥♥♥♥ game but because its all in the Call of duty HQ and i played more then 2 hours of warzone, what kind of scam ♥♥♥♥ is that

[Kage Goomba]

Terms of Service make it very clear.

14 Days of ownership or 2 hours of game play - which ever comes first.

Read before you click - this is well known and easily searched.

[mydi]

bro mw 3 is sold as an new game

[Kage Goomba]

Originally posted by mydi:

bro mw 3 is sold as an new game

I fail to see how this changes anything.
You get 14 days of ownership or up to 2 hours of game play to change your mind.

Pretty cut and dry.

[Kage Goomba]

Originally posted by dazza0511:

Help > Steam Support > Click Call of Duty under recent products > View receipt of Modern Warfare 3 > I would like a refund.

Except he's played more than 2 hours - but I suppose it wouldn't hurt to ask.

[Kage Goomba]

Originally posted by dazza0511:

Originally posted by Kage Goomba:

Except he's played more than 2 hours - but I suppose it wouldn't hurt to ask.

Maybe but Call of Duty has 3 games in it, he possibly played Warzone which isn't Modern Warfare 3.

I have Mass Effect Legendary - pretty sure If I wanted a refund after ME3 start after 100's of hours in ME1 and 2 - yeah nope.

But again - no harm in asking.

[d3str0y3r]

Originally posted by Kage Goomba:

Originally posted by dazza0511:

Help > Steam Support > Click Call of Duty under recent products > View receipt of Modern Warfare 3 > I would like a refund.

Except he's played more than 2 hours - but I suppose it wouldn't hurt to ask.

Valve makes exceptions for call of duty a lot. They know activision releases multiple game under the same EXE.

[Kage Goomba]

Originally posted by 🎃👻d3str0y3r👻🎃:

Originally posted by Kage Goomba:

Except he's played more than 2 hours - but I suppose it wouldn't hurt to ask.

Valve makes exceptions for call of duty a lot. They know activision releases multiple game under the same EXE.

Welp - as I said - no harm in asking. GL HF HH

[Chika Ogiue]

MW3 should be treated as refundable DLC:

REFUNDS ON DOWNLOADABLE CONTENT
(STEAM STORE CONTENT USABLE WITHIN ANOTHER GAME OR SOFTWARE APPLICATION, "DLC")
DLC purchased from the Steam store is refundable within fourteen days of purchase, and if the underlying title has been played for less than two hours since the DLC was purchased, so long as the DLC has not been consumed, modified or transferred. Please note that in some cases, Steam will be unable to give refunds for some third party DLC (for example, if the DLC irreversibly levels up a game character). These exceptions will be clearly marked as nonrefundable on the Store page prior to purchase.

https://store.steampowered.com/steam_refunds

[cSg|mc-Hotsauce]

Originally posted by Chika Ogiue:

MW3 should be treated as refundable DLC:

REFUNDS ON DOWNLOADABLE CONTENT
(STEAM STORE CONTENT USABLE WITHIN ANOTHER GAME OR SOFTWARE APPLICATION, "DLC")
DLC purchased from the Steam store is refundable within fourteen days of purchase, and if the underlying title has been played for less than two hours since the DLC was purchased, so long as the DLC has not been consumed, modified or transferred. Please note that in some cases, Steam will be unable to give refunds for some third party DLC (for example, if the DLC irreversibly levels up a game character). These exceptions will be clearly marked as nonrefundable on the Store page prior to purchase.

https://store.steampowered.com/steam_refunds

It isn't treated as such. Support can see the separate hours in all the Call of Duty HQ games, WZ/DMZ, MWII and MWIII.

And because none of the titles require each other to play, like DLCs need the base game to play.

[Kage Goomba]

Originally posted by cSg|mc-Hotsauce:

Originally posted by Chika Ogiue:

MW3 should be treated as refundable DLC:



https://store.steampowered.com/steam_refunds

It isn't treated as such. Support can see the separate hours in all the Call of Duty HQ games, WZ/DMZ, MWII and MWIII.

And because none of the titles require each other to play, like DLCs need the base game to play.

:summercat2023:

DLC isn't a game - but then the lines blur in these situations.

I suppose the Halo Collection would be a good example of one of this situations.
Generally I approach steam with the mindset of "don't plan on asking for a refund"

My Steamdeck purchase MIGHT be an exception to this - but I doubt it....pretty sure it will work out. :)

[cSg|mc-Hotsauce]

Originally posted by Kage Goomba:

Originally posted by cSg|mc-Hotsauce:

It isn't treated as such. Support can see the separate hours in all the Call of Duty HQ games, WZ/DMZ, MWII and MWIII.

And because none of the titles require each other to play, like DLCs need the base game to play.

DLC isn't a game - but then the lines blur in these situations.

I suppose the Halo Collection would be a good example of one of this situations.
Generally I approach steam with the mindset of "don't plan on asking for a refund"

My Steamdeck purchase MIGHT be an exception to this - but I doubt it....pretty sure it will work out. :)

DLCs require a base game. None of the CoD HQ titles require the others like real DLCs do.

With these types of games, always use the manual refund method.

[❤ Sly Succubus ❤]

For those that didn't check. OP now has 13 hours on it so he clearly decided to keep it.

[Chika Ogiue]

Originally posted by cSg|mc-Hotsauce:

It isn't treated as such. Support can see the separate hours in all the Call of Duty HQ games, WZ/DMZ, MWII and MWIII.

Then it IS being treated as DLC.

[cSg|mc-Hotsauce]

Originally posted by Chika Ogiue:

Originally posted by cSg|mc-Hotsauce:

It isn't treated as such. Support can see the separate hours in all the Call of Duty HQ games, WZ/DMZ, MWII and MWIII.

Then it IS being treated as DLC.

Through the automated system, it can't decern the difference.

[Ganger]

Originally posted by mydi:

I want to refund this ♥♥♥♥♥♥ game but because its all in the Call of duty HQ and i played more then 2 hours of warzone, what kind of scam ♥♥♥♥ is that

It says you have played 13.5 hours of MW3. Clearly you are over the limit now.