Dweller Beyond the Threshold 2023 年 10 月 18 日 下午 1:03
2
why is moderation so different from discussion forums across different games?
I once saw a post from someone made a post titling something like "remove all n***ers from this game right now" in the Hogwarts legacy forum, which also attracted a bunch of other outright racist comments in the threads. and that post stayed up for at least 8 hours before it was removed.

However, yesterday I used the word "sucks" in this sentence "well that sucks for you", and was immediately banned from the forum for "being disrespectful". It wasn't even in an argumentative context, merely me responding to someone who said he got lots of bugs in a game...

here's a screenshot of the moderation message I received from Steam

https://imgur.com/a/K86J1O0

If Steam wants us to all behave like kindergarten children and enforces that uniformly against everyone, fine. But the reality of getting banned within 1 hour for saying "sucks" and getting banned after 8+ hours for putting an uncensored N word in the title doesn't sit right with me...

Anyone else had similar experience with the moderation being completely arbitrary and unbalanced?
最後修改者:Dweller Beyond the Threshold; 2023 年 10 月 19 日 下午 3:16
There is an abusive moderator there and I know exactly which one most likely banned you.
I usually always think a user is not being honest, but knowing the mod there I absolutely believe you.

To give you an idea, there were so many complaints about this mod prior to Cyberpunk 2077 releasing that a bunch of users went to support. The mod in question was removed from moderation and then 6 months later the devs saw fit to give him back moderation status and I have seen nothing but absolute moderator abuse in that hub and sadly Steam changed and moved their stance to firmly believe that it is not their problem and you should contact the developer.... the people who GAVE them the status.... to report complaints.

I'd simply advise to just ignore that hub.
I've seen people, no ♥♥♥♥♥♥♥♥, get banned for CORRECTING someone's math for a tax related question and not even a rude way it literally was "Don't you mean it is X?" and was banned for 'complaining to much' not even joking wish I can post the screenshot that I kept.
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目前顯示第 16-30 則留言,共 69
(N☆G) Jackal ★JJ★ 2023 年 10 月 18 日 下午 8:28 
Yeah, it is insanely annoying when there is CLEAR moderation abuse in a gamehub and support just tells you to contact the developer, who gave the moderator the power in the first place.

I've seen moderation abuse before, but nothing as petty and over the top than what I've seen in that hub with one of their moderators.
Satoru 2023 年 10 月 18 日 下午 8:36 
Yeah, it is insanely annoying when there is CLEAR moderation abuse in a gamehub and support just tells you to contact the developer, who gave the moderator the power in the first place.

I've seen moderation abuse before, but nothing as petty and over the top than what I've seen in that hub with one of their moderators.

Note “I was banned for trolling” is not “abuse”
Dweller Beyond the Threshold 2023 年 10 月 18 日 下午 10:31 
Yeah, it is insanely annoying when there is CLEAR moderation abuse in a gamehub and support just tells you to contact the developer, who gave the moderator the power in the first place.

I've seen moderation abuse before, but nothing as petty and over the top than what I've seen in that hub with one of their moderators.
yup, I just tried contacting steam to appeal the ban just out of curiosity what would they say, and indeed, the steam rep said that the ban seems completely unwarranted, but because that forum is moderated by the devs themselves, they might have specific rules on top of steam forum policies, so they can't tell the mod to reverse their decision.
And yeah, they send me the CDPR's support link instead LOL. And when I click on it, it is actually for their tech support XD
(N☆G) Jackal ★JJ★ 2023 年 10 月 18 日 下午 10:38 
引用自 Satoru
Yeah, it is insanely annoying when there is CLEAR moderation abuse in a gamehub and support just tells you to contact the developer, who gave the moderator the power in the first place.

I've seen moderation abuse before, but nothing as petty and over the top than what I've seen in that hub with one of their moderators.

Note “I was banned for trolling” is not “abuse”

Yeah, that wasnt what was happening.

The moderator was removed from power prior to Cyberpunk 2077 release because people went to support. Six months later he was reinstated.

I can assure you after seeing the actual reports and actions in that hub it was clear abuse and even other moderators agreed, but sure.
最後修改者:(N☆G) Jackal ★JJ★; 2023 年 10 月 18 日 下午 10:38
(N☆G) Jackal ★JJ★ 2023 年 10 月 18 日 下午 10:44 
引用自 UnhappyLawbro
Yeah, it is insanely annoying when there is CLEAR moderation abuse in a gamehub and support just tells you to contact the developer, who gave the moderator the power in the first place.

I've seen moderation abuse before, but nothing as petty and over the top than what I've seen in that hub with one of their moderators.
yup, I just tried contacting steam to appeal the ban just out of curiosity what would they say, and indeed, the steam rep said that the ban seems completely unwarranted, but because that forum is moderated by the devs themselves, they might have specific rules on top of steam forum policies, so they can't tell the mod to reverse their decision.
And yeah, they send me the CDPR's support link instead LOL. And when I click on it, it is actually for their tech support XD

Well, I'd say just avoid that hub. Once that mod got his moderation rights back I left.

Hes been a very problem child for CDPR official forums and Witcher/Cyberpunk forum.

The few others are a lot better and a lot more understanding. The one that most likely banned you power trips hard. Vattier is the dev in charge of the moderators, Id attempt to reach out to him but good luck.
Dweller Beyond the Threshold 2023 年 10 月 18 日 下午 11:12 
引用自 UnhappyLawbro
yup, I just tried contacting steam to appeal the ban just out of curiosity what would they say, and indeed, the steam rep said that the ban seems completely unwarranted, but because that forum is moderated by the devs themselves, they might have specific rules on top of steam forum policies, so they can't tell the mod to reverse their decision.
And yeah, they send me the CDPR's support link instead LOL. And when I click on it, it is actually for their tech support XD

Well, I'd say just avoid that hub. Once that mod got his moderation rights back I left.

Hes been a very problem child for CDPR official forums and Witcher/Cyberpunk forum.

The few others are a lot better and a lot more understanding. The one that most likely banned you power trips hard. Vattier is the dev in charge of the moderators, Id attempt to reach out to him but good luck.
thanks for all the info. Sadly Steam forums for cyberpunk is more active than the other places I've tried. t's just one ban for now so I will let it slide, but if I get banned again in the future for completely trivial or silly reasons, I will keep that in mind, thanks.
I'm actually curious about the situation before. How did he get removed as a mod (like people mass reported him?) but then why reinstate him and allowing him to go on a power trip again? (and why aren't people reporting him again if this worked the first time?) And you're saying he's also a mod on the official forums?
Like def sounds like someone who's drunk on power and taking all these moderator positions just to get a little control over something in his life...
最後修改者:Dweller Beyond the Threshold; 2023 年 10 月 18 日 下午 11:14
(N☆G) Jackal ★JJ★ 2023 年 10 月 18 日 下午 11:26 
引用自 UnhappyLawbro

Well, I'd say just avoid that hub. Once that mod got his moderation rights back I left.

Hes been a very problem child for CDPR official forums and Witcher/Cyberpunk forum.

The few others are a lot better and a lot more understanding. The one that most likely banned you power trips hard. Vattier is the dev in charge of the moderators, Id attempt to reach out to him but good luck.
thanks for all the info. Sadly Steam forums for cyberpunk is more active than the other places I've tried. t's just one ban for now so I will let it slide, but if I get banned again in the future for completely trivial or silly reasons, I will keep that in mind, thanks.
I'm actually curious about the situation before. How did he get removed as a mod (like people mass reported him?) but then why reinstate him and allowing him to go on a power trip again? (and why aren't people reporting him again if this worked the first time?) And you're saying he's also a mod on the official forums?
Like def sounds like someone who's drunk on power and taking all these moderator positions just to get a little control over something in his life...

So prior to Cyberpunk 2077 releasing there was obviously a lot of hype so tons of users flood the forum.

A lot of then deserved bans a lot didnt. That mod, was responding to people in reports - if you ever mod I suggest never posting in the hub or responding to people in the reports xD nothing good comes from it.

Anyway, there were a lot of grey areas, overzealous bans, and CLEAR abuse at times.

So, one of the new moderators started reaching out to users who were being banned by this other moderator and informing them they should create support tickets.

Well, Im assuming the devs got a message from Steam through steamworks or something because a discussion was had and the mod got removed from power only from Cyberpunk hub, not the official or Witcher hubs. Well, I dont know what conversation happened much later, but CDPR saw fit to give him back moderation power and then a bunch of nonsense bans happened again.

Without revealing names or situations I can just say that I am always very cautiois when a user makes claims you are making because 9 times out of 10 the user isnt giving the full story.... but knowing its that forum and seeing that mod still active, yeah I believe you without looking into further xD
最後修改者:(N☆G) Jackal ★JJ★; 2023 年 10 月 18 日 下午 11:27
Dweller Beyond the Threshold 2023 年 10 月 18 日 下午 11:46 
引用自 UnhappyLawbro
thanks for all the info. Sadly Steam forums for cyberpunk is more active than the other places I've tried. t's just one ban for now so I will let it slide, but if I get banned again in the future for completely trivial or silly reasons, I will keep that in mind, thanks.
I'm actually curious about the situation before. How did he get removed as a mod (like people mass reported him?) but then why reinstate him and allowing him to go on a power trip again? (and why aren't people reporting him again if this worked the first time?) And you're saying he's also a mod on the official forums?
Like def sounds like someone who's drunk on power and taking all these moderator positions just to get a little control over something in his life...

So prior to Cyberpunk 2077 releasing there was obviously a lot of hype so tons of users flood the forum.

A lot of then deserved bans a lot didnt. That mod, was responding to people in reports - if you ever mod I suggest never posting in the hub or responding to people in the reports xD nothing good comes from it.

Anyway, there were a lot of grey areas, overzealous bans, and CLEAR abuse at times.

So, one of the new moderators started reaching out to users who were being banned by this other moderator and informing them they should create support tickets.

Well, Im assuming the devs got a message from Steam through steamworks or something because a discussion was had and the mod got removed from power only from Cyberpunk hub, not the official or Witcher hubs. Well, I dont know what conversation happened much later, but CDPR saw fit to give him back moderation power and then a bunch of nonsense bans happened again.

Without revealing names or situations I can just say that I am always very cautiois when a user makes claims you are making because 9 times out of 10 the user isnt giving the full story.... but knowing its that forum and seeing that mod still active, yeah I believe you without looking into further xD
haha that was an interesting read, thanks for sharing. didn't know there's so much drama over moderators XD
Oh well, guess I just got unlucky then. I could show you a screenshot of the moderation message I received to prove that it was literally just over using the word "sucks" lol. So yeah, after hearing what you've said, I have no doubt that it is the same guy XD
But honestly, I see so many users that are banned just casually browsing threads there. the mod clearly hasn't learned the lesson from the last ordeal...
Voss 2023 年 10 月 19 日 上午 1:34 
I wonder if the mods are at a very young age, some are just overly sensitive.
BJWyler 2023 年 10 月 19 日 上午 1:40 
引用自 Voss
I wonder if the mods are at a very young age, some are just overly sensitive.
Mods are people, just like ... you know .. the rest of us people. There are good mods and there are bad mods, and every mod is going to interpret things differently. I know it's completely shocking that there are actual people behind the keyboard of every account, but it's true. So if you couple that with game hubs having different forum guidelines and how strict or loose they want to be with posting in general, you will have a wide range of types of moderation.

So it's best to always observe how any dev handles their forum space before jumping in. There is this thing referred to as "know your audience." Humor and manners of speaking are subjective things that will be taken by different people in different ways.

The jokes my friends and I tell and the language we use while sitting around the card table late at night in the man cave are not the same jokes and language used at our kids' birthday parties. It is also not the same things we say when out in public among other people we do not know. It's about being smart in your communication when other people are involved or around the general vicinity.

There are rules and etiquette for what you say and how you say it in many different places and settings. I don't use the same level of voice and language in my local library or at church as I do when at home, or back around that card table.

What many here fail to realize is that the gaming community is not the same as it was back in the 90's and 00's. People want gaming forums to reflect the gaming community that uses them. What they fail to understand is that they now do. What may have been permissible back during the reign of the Edgelord Neckbeard is no longer tolerated by the general Gaming Community. And this is now reflected in the forums we use on platforms that are designed to appeal to that greater Gaming Community as a whole, including the Steam Discussions.

You either accept that and learn to play within the rules, or you will find yourself rightly banned from those forums.
最後修改者:BJWyler; 2023 年 10 月 19 日 上午 1:42
Voss 2023 年 10 月 19 日 上午 1:51 
引用自 BJWyler
引用自 Voss
I wonder if the mods are at a very young age, some are just overly sensitive.
*Snip wall of text*.

You can be banned even when not breaking the rules, even get banned by stating a fact.
Mods can get away with it by putting something simple as "trolling" "baiting" etc and there is NO consequence of abusing the tools to be used for moderating the forum etiquette/rules.
And yes words can have many meanings as well as subjective, still no reason for banning people just because a mod is paranoid or feeling hurt by others perspective even in the lines of forum rules..

With power comes responsibility.
最後修改者:Voss; 2023 年 10 月 19 日 上午 1:56
Castyles 2023 年 10 月 19 日 上午 2:41 
Jackal is right. You should've seen the post that got me perma'd on the Cyberpunk forum.

Don't bother with an appeal. Nobody will lift it. Best you can do is boycott their ♥♥♥♥.
最後修改者:Castyles; 2023 年 10 月 19 日 上午 2:41
happy 2023 年 10 月 19 日 上午 4:21 
Every Gamehub is its own Forum with its own Rules, thats the only relevant Point here.
Just because the Thread stayed up for 8 hours, doesnt mean the Moderators are racist, infact, that means nothing at all beside that maybe the Developers should have put up more active Moderators.
BJWyler 2023 年 10 月 19 日 上午 6:07 
引用自 Voss
引用自 BJWyler
*Snip wall of text*.

You can be banned even when not breaking the rules, even get banned by stating a fact.
Mods can get away with it by putting something simple as "trolling" "baiting" etc and there is NO consequence of abusing the tools to be used for moderating the forum etiquette/rules.
And yes words can have many meanings as well as subjective, still no reason for banning people just because a mod is paranoid or feeling hurt by others perspective even in the lines of forum rules..

With power comes responsibility.
Oh absolutely, which is why I said you have good mods and you have bad mods - just like you have good posters and you have troll posters. Again, observation of a forum space is crucial to know what kind of posting and moderation you are going to get. If you run into a bad mod, report them to the development team. How they handle the situation tells you all you need to know about whether the forums are worth your time, and the team deserves your money.

引用自 Castyles
Jackal is right. You should've seen the post that got me perma'd on the Cyberpunk forum.

Don't bother with an appeal. Nobody will lift it. Best you can do is boycott their ♥♥♥♥.
Precisely. If the devs reinstated the mod, that tells you everything you need to know, and it's up to you to decide if they deserve any more of your money. Everyone has a right to make their own decisions - and some people may not see that moderation as a problem. That is the viewpoint they have the right to make, just as yours.

Let's remember one thing here - forum use is a privilege, not an inherent right. Developers and platform owners have every legal right to run their platform as they see fit. So one must accept the fact that some platforms are just not for them, and move on to one that is.
最後修改者:BJWyler; 2023 年 10 月 19 日 上午 6:07
. 2023 年 10 月 19 日 上午 6:12 
引用自 BJWyler
引用自 Voss

You can be banned even when not breaking the rules, even get banned by stating a fact.
Mods can get away with it by putting something simple as "trolling" "baiting" etc and there is NO consequence of abusing the tools to be used for moderating the forum etiquette/rules.
And yes words can have many meanings as well as subjective, still no reason for banning people just because a mod is paranoid or feeling hurt by others perspective even in the lines of forum rules..

With power comes responsibility.
Oh absolutely, which is why I said you have good mods and you have bad mods - just like you have good posters and you have troll posters. Again, observation of a forum space is crucial to know what kind of posting and moderation you are going to get. If you run into a bad mod, report them to the development team. How they handle the situation tells you all you need to know about whether the forums are worth your time, and the team deserves your money.

引用自 Castyles
Jackal is right. You should've seen the post that got me perma'd on the Cyberpunk forum.

Don't bother with an appeal. Nobody will lift it. Best you can do is boycott their ♥♥♥♥.
Precisely. If the devs reinstated the mod, that tells you everything you need to know, and it's up to you to decide if they deserve any more of your money. Everyone has a right to make their own decisions - and some people may not see that moderation as a problem. That is the viewpoint they have the right to make, just as yours.

Let's remember one thing here - forum use is a privilege, not an inherent right. Developers and platform owners have every legal right to run their platform as they see fit. So one must accept the fact that some platforms are just not for them, and move on to one that is.


We've been through this already. They are not free to do as they see fit.

They are bound by consumer laws. Particularly around Early Access games where the forum are used to notify up and coming content. Content that is subcontracted Service Level Agreement.
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張貼日期: 2023 年 10 月 18 日 下午 1:03
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