Decent Oct 29, 2023 @ 11:23pm
Can't gift my friend Prime Status in CS2
I tried to gift my friend the Prime Status for CS2, but this keeps popping up. I waited and tried again, but no luck.

An unexpected error has occurred. Your purchase has not been completed.
Please wait a few minutes and try again.
If you encounter this error repeatedly, please contact Steam Support.

Thank you in advance
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Showing 1-6 of 6 comments
cSg|mc-Hotsauce Oct 29, 2023 @ 11:48pm 
Originally posted by Decent:
Can't gift my friend Prime Status in CS2

I tried to gift my friend the Prime Status for CS2, but this keeps popping up. I waited and tried again, but no luck.

An unexpected error has occurred. Your purchase has not been completed.
Please wait a few minutes and try again.
If you encounter this error repeatedly, please contact Steam Support.

Thank you in advance

If you are trying to use wallet funds to purchase the game gift, contact support and ask them to look into the gifting flag on your account.

Wait on their response.

Or just use an external payment method to purchase the game gift.

:summercat2023:
Romanxd7 Feb 16, 2024 @ 7:46am 
Same error is occurring with me, any solutions?
cSg|mc-Hotsauce Feb 16, 2024 @ 7:49am 
Originally posted by proROMAN:
Same error is occurring with me, any solutions?

Same answer...

Originally posted by cSg|mc-Hotsauce:
If you are trying to use wallet funds to purchase the game gift, contact support and ask them to look into the gifting flag on your account.

Wait on their response.

Or just use an external payment method to purchase the game gift.

:winterbunny2023:
Romanxd7 Feb 16, 2024 @ 7:53am 
I can't use external payment methods, and my ticket got closed without any answers
cSg|mc-Hotsauce Feb 16, 2024 @ 7:54am 
Originally posted by proROMAN:
I can't use external payment methods, and my ticket got closed without any answers

Let's start by securing your account...

Closed by a Malicious Individual

A ticket can be considered to have been maliciously closed when someone other than the person submitting the ticket closes it.

If your support tickets are being closed without response from the Steam Support team, and you're not closing them yourself, it's likely that someone else is closing them - perhaps maliciously. In the very rare cases where this happens, it can usually be attributed to an account hijacker that is trying to make recovery difficult for the account owner. While this is a serious situation when it comes up, it's also usually a simple matter of securing your computer and email account before getting back in touch with Steam Support to recover your Steam account.

https://help.steampowered.com/en/faqs/view/70D8-0BCC-C47E-F498

All steps...

Scan for malware. https://www.malwarebytes.com/ or with whatever.

Deauthorize all devices https://store.steampowered.com/twofactor/manage

Change your password on a secure device.

Generate new back up codes. https://store.steampowered.com/twofactor/manage

Revoke the api key (this should be empty) https://steamcommunity.com/dev/apikey

:winterbunny2023:
Gambler May 5, 2024 @ 8:47pm 
1st i cant choose gift option because it dont have gift to friend option , payment methos is secondary option
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Date Posted: Oct 29, 2023 @ 11:23pm
Posts: 6