My friend's account got hacked - and now "he's" messaging me, while im talking to him directly on discord - how can I report this and/or get his account back?

[Ser Failsawce]

My friend, who has to talk to us on discord with his cell phone atm, hasn't been on steam or his PC in months. And said that someone messaged him on discord with the exact same nonsense they're telling me right now "follow steps to fix my account".

And somehow they hacked it (his steam), I guess via him clicking the screenshot? And then changed his email address associated with the account. They're telling me the following...

"I accidentally reported your account illegal purchase instead of someone else and steam support said that your account would be suspended and your IP would be blocked on steam." "please click on the screenshot and type 'solo' "please click the screenshot!" etc

(meanwhile im trolling him telling him im on dialup still and its gonna take 3 or 4 years to load the screenshot, so he's gonna have to sit and wait - and he stopped responding lol..)

Bottom line - how do i report this, and is there any way my friend will be able to recover his account now that the email address was changed? Is there anything I can do personally to help, besides simply reporting?

Also, I didn't click the screenshot myself, let alone any of the other steps, am I still at risk of being hacked as well?

[Brian9824]

YOU, can't do anything. Your friend can follow this to get his account back - https://steamcommunity.com/sharedfiles/filedetails/?id=1126288560

[Ser Failsawce]

Originally posted by brian9824:

YOU, can't do anything. Your friend can follow this to get his account back - https://steamcommunity.com/sharedfiles/filedetails/?id=1126288560

So not even report it with screenshots of what the guy was saying and linking in the meantime? Since it's gonna be a while before he has access to his PC (I guess he can do it on his phone at least right?)

Like I know there's probably not much they can do, but they can at least can look into it or something? Lock the account so this dude doesn't do it to more people? Or check the differences in IP? idk lol

If it was my account I'd be pissed AF. Honestly, I'm pissed by extension cus he's a very good buddy of mine. Probably even madder than he is lol.

[Brian9824]

Originally posted by Ser Failsawce:

Originally posted by brian9824:

YOU, can't do anything. Your friend can follow this to get his account back - https://steamcommunity.com/sharedfiles/filedetails/?id=1126288560

So not even report it with screenshots of what the guy was saying and linking in the meantime? Since it's gonna be a while before he has access to his PC (I guess he can do it on his phone at least right?)

Like I know there's probably not much they can do, but they can at least can look into it or something? Lock the account so this dude doesn't do it to more people? Or check the differences in IP? idk lol

If it was my account I'd be pissed AF. Honestly, I'm pissed by extension cus he's a very good buddy of mine. Probably even more so than he is lol.

You can report the account from the profile screen as being hijacked, but by the time they react your friend will be faster. Nothing you can do to assist him in recovering it at all.