Someone assigned his EA account to my Steam account

[Babcia Gandzia]

Ok, it started when I bought a new Fifa 23 yesterday, after downloading, I started it, but I had to also download EA app. There I created brand new account on EA just to assign it to my Steam account, but when I was trying to assign both together, a message appeard saying, that my Steam account has allrady been assigned to a diffrent EA accuount, This account was ussing e-mail from russian site called rambler.ru . Does enyone know how could I remove this IMPOSTOR account and assign the real one? Please help me, I don't want to return the game.

[Satoru]

Only EA can do that

[d3str0y3r]

Originally posted by Babcia Gandzia:

Ok, it started when I bought a new Fifa 23 yesterday, after downloading, I started it, but I had to also download EA app. There I created brand new account on EA just to assign it to my Steam account, but when I was trying to assign both together, a message appeard saying, that my Steam account has allrady been assigned to a diffrent EA accuount, This account was ussing e-mail from russian site called rambler.ru . Does enyone know how could I remove this IMPOSTOR account and assign the real one? Please help me, I don't want to return the game.

Contact EA support, the link is done on their end not Steams.

[Babcia Gandzia]

But to un-assign this russian account from my Steam account I need to have accest to the assigned EA account, correct?

[cSg|mc-Hotsauce]

Originally posted by Babcia Gandzia:

But to un-assign this russian account from my Steam account I need to have accest to the assigned EA account, correct?

Ask EA support.

[Wolfpig]

Just as advice/hint.
If you are at it to get whatever Account removed you should also investigate how they got your login Details for Steam in the first place, as you need those to link Accounts (as far as i know).

[Babcia Gandzia]

already changed password, thanks

[Kargor]

Originally posted by Babcia Gandzia:

But to un-assign this russian account from my Steam account I need to have accest to the assigned EA account, correct?

Yes. Just log into the EA website with your Steam account -- but, it will probably send a confirmation mail so that's not going to help much.

Funny thing -- in order to link a Steam account to an EA account, you actually need to have access to that Steam account. So, at some point, that EA account was indeed yours and you have linked your Steam account to it, or your Steam account was hijacked -- although right now I don't see how a hijacker would benefit from adding an EA account to it.

EA doesn't seem to have a library list on their website, so I don't know whether EA games that have been purchased on Steam show up there. If that's the case, then changing to a different account might cause an entirely new set of problems...

[Babcia Gandzia]

Look man, All I wan't is to get rid of this IMPOSTOR account and assign my one, so I could finally play some Fifa

[Kargor]

Originally posted by Babcia Gandzia:

Look man, All I wan't is to get rid of this IMPOSTOR account and assign my one, so I could finally play some Fifa

You need to talk to EA support anyway, but while you're at it, you can just as well try to figure out why there's an Origin account linked to your Steam account that you don't know how to access.

Or whether that's actually your account, and somebody hijacked your Origin account... no idea how common that is, though.

In order to link the accounts, somebody had to have access to both the origin and the Steam account, at the same time.

Also, keep in mind that you have played Sims 4 before, which is also an EA game... so you've probably linked an Origin account before.

[Phénomènes Mystiques]

All this account linking. I found that even if you do not have access to your Steam and EA linked accounts, you can still use that account that automatically signs in even if you have zero access to it anymore. But if you sign-out from auto-sign-in, you will lose all those games from both Steam and EA.

Pertaining to emails, EA handles account recovery terribly if you never bought from EA themselves it is almost impossible so you must keep using that dead account or lose the games.

[Babcia Gandzia]

Originally posted by Wynters:

All this account linking. I found that even if you do not have access to your Steam and EA linked accounts, you can still use that account that automatically signs in even if you have zero access to it anymore. But if you sign-out from auto-sign-in, you will lose all those games from both Steam and EA.

Pertaining to emails, EA handles account recovery terribly if you never bought from EA themselves it is almost impossible so you must keep using that dead account or lose the games.

The thing is, when I'm trying to auto-sing-in it it says to confirm my e-mail, That e-mail is caoming from rambler.ru, arussian site, on witch I never even registred

[Dr.Shadowds 🐉]

Contact EA, only they can remove linked account.

Once removed, sign in to your EA account, then link it.

Only way someone could've linked your Steam account before is them having access to your Steam account, so ensure had remove API off account, changed password on both email, and steam, ensure 2FA enable, and be aware what you do online, as you don't want to login to scam sites.

[Babcia Gandzia]

Originally posted by Dr.Shadowds 🐉:

Contact EA, only they can remove linked account.

Once removed, sign in to your EA account, then link it.

Only way someone could've linked your Steam account before is them having access to your Steam account, so ensure had remove API off account, changed password on both email, and steam, ensure 2FA enable, and be aware what you do online, as you don't want to login to scam sites.

By 2FA u mean Steam Guard on my phone right? Sorry I don't undesrtand english all that well

[Dr.Shadowds 🐉]

Originally posted by Babcia Gandzia:

Originally posted by Dr.Shadowds 🐉:

Contact EA, only they can remove linked account.

Once removed, sign in to your EA account, then link it.

Only way someone could've linked your Steam account before is them having access to your Steam account, so ensure had remove API off account, changed password on both email, and steam, ensure 2FA enable, and be aware what you do online, as you don't want to login to scam sites.

By 2FA u mean Steam Guard on my phone right? Sorry I don't undesrtand english all that well

2FA stand for Two Faction Authentication.

There email 2FA on Steam and there Steam mobile app 2FA. Using mobile app 2FA is better option to using.

[Babcia Gandzia]

Originally posted by Kargor:

Originally posted by Babcia Gandzia:

Look man, All I wan't is to get rid of this IMPOSTOR account and assign my one, so I could finally play some Fifa

You need to talk to EA support anyway, but while you're at it, you can just as well try to figure out why there's an Origin account linked to your Steam account that you don't know how to access.

Or whether that's actually your account, and somebody hijacked your Origin account... no idea how common that is, though.

In order to link the accounts, somebody had to have access to both the origin and the Steam account, at the same time.

Also, keep in mind that you have played Sims 4 before, which is also an EA game... so you've probably linked an Origin account before.

Ok so now that you mention it, I downloaded Sims 4 to check if it's the same account, and it is, someone just jacked all my EA games, so it looks like I made an account previusly but someone just... highjacked it. What should I do?