Can steam support change Region ?

[Fmogaddam]

Hi guys please help me i live in Iran you know closest country to us is turkey but even our economy is worse then Turkey or Argentina . you may know there is sanctions but sanctions must effect dictator evil regime that kills people , not people so many Iranians using turkey and Argentina because at least game price is not like car price


Can Steam support change Region ? in past i heard they can change but this days have no idea idk if telling truth will help or not

[Hennix]

region hopping is not allowed

[ReBoot]

Steam support can help changing your store region to the real one.

[Ogami]

Steam Support will not set your region to one you are not currently in, no matter what.
At most they will set your region to the correct one, in this case Iran.

[Wolfpig]

You can try the steam support....in this case the most likely action they will do is to restrict your account so that you can not buy anything at all anymore.

So you have the choice.....live with an unwanted region and pay whatever you need.....or never buy anything again.

[Phénomènes Mystiques]

Personally, I would move to Turkey to regain some of your freedoms back. VPN region hoping is not allowed as others said.

Originally posted by Wolfpig:

You can try the steam support....in this case the most likely action they will do is to restrict your account so that you can not buy anything at all anymore.

So you have the choice.....live with an unwanted region and pay whatever you need.....or never buy anything again.

Your link is broken.

[Mentally Unstable]

Originally posted by Fmogaddam:

thanks for reply guys i never heard steam support to restrict account they are human after all
i don't want to scare people .yes account may get restriction if people change Region too much but this is not from support

the thing is with help of vpn now steam detects Argentina (Our records indicate you are or were a resident of Hong Kong, and we have detected your current country as Argentina)

but just not have idea how after buying a game from wallet it changed to Hong Kong . maybe if there was Argentina vpn that would not happen

what if they detect me as Argentina . i send so many pic to prove , i payed to change Argentina after all this is just not feels good to pay again

i know for some this action is cheap but just imagine to buy a game like TV price 10 new games like car price

at least those who see this and using turkey or Argentina can learn to use that country IP before any transaction looks like beginning of a new era

You don't seem to understand steam's policy. Changing to a region that you are not a resident/citizen of is not allowed, period. The only way to change back to argentina is if you use a credit/debit card from argentina (steam will ask for the card details and check whether the card originates from there with the bank) to buy from the store or if you provide documentary proof (eg passport, driver license, etc) that you are staying there. Same applies to other countries. Showing them you "paid to change" is just showing them proof that you violated steam rules.Having an IP from the country doesn't necessarily mean you are staying there because anyone can use VPN to lie about it which was what you did - live in Iran but pretend that you are in another country. That's why they changed your region.

As for why it changed to HK, it's probably a mistake on the part of the AI trying to determine where you orginally came from but it doesn't change the fact that it was correct to change your region because you are neither staying in argentina nor do you own a credit card from that country.

[Mentally Unstable]

Originally posted by Fmogaddam:

there is millions of people who fooling steam for years as Turkey and Argentina there is single use master card or visa . idk how they do but there is ways just need to spend money

It's precisely because of such widespread ABUSE that steam is now actively going after those who abuse it. Do you know that many developers are raising the prices for argentina and turkey because of people like you? It makes it much harder for people who are actually living there to buy games. That's why Steam is doing something now otherwise game developers will just increase those prices even further. One day, they may make all prices the same as the US.

Steam is now actively asking region changers to provide documentary proof that they are staying in those countries. They are also blocking more payment methods such as single use cards and only allowing those that have personal identification details such as name and residential address. Those "paid services" you use to change region will never provide you a card that comes with a name and residential address because they don't want to share their personal details.

But the point is still that IT IS AGAINST STEAM RULES. So steam support will not help you.

[SqueakyTweaky]

You can change region if you move to another country, obtain a residential address and local payment card.

If not then it isn't a steam issue.

[Mentally Unstable]

Originally posted by Fmogaddam:

LOL if they add Iran to steam price would be even cheaper then Turkey and Argentina its not because of people like me its because of people from other countries from Poland Sweden ... after all we are paying to steam even more then our currency with turkey and Argentina currency

There's honestly no difference whether they add Iran to "steam price". Do you think that steam will make it even cheaper than those two countries? Don't forget that it is ultimately developers/publishers who set the prices, not steam. Steam only makes suggestions. By the way, the reason why steam doesn't have a region for Iran is probably due to US sanctions on your country, just like they don't have a region for north korea.

Your excuse is not a good one either because everyone will claim that they are "poor" and should be paying lower prices than the US.

It still doesn't change the fact that what you did is against steam rules so why would steam support help? You think giving such a reason will change their minds?

It's a simple matter really. Have a credit card from argentina or show proof (as in legal papers) that you are staying there. Steam will help you then.

[Crazy Tiger]

Valve has been increasing their efforts to battle region hoppers lately, yes. And that has the side effect that people in sanctioned countries also get hit by it.

Originally posted by Fmogaddam:

LOL if they add Iran to steam price would be even cheaper then Turkey and Argentina its not because of people like me its because of people from other countries from Poland Sweden ... after all we are paying to steam even more then our currency with turkey and Argentina currency

And if they would do that they would violate the sanctions and get hit by federal authorities.

It sucks that you live in a sanctioned country, yes. Harsh reality is that this is not Valves problem to solve.

[Hennix]

Op time for a new hobby for example fishing or jogging

[Mentally Unstable]

Originally posted by Fmogaddam:

idk but the thing is no one likes to pay for game in price of tv i am telling 10 new game price is like a car price . sanctions must effect evil dictator government no people . ts not about us i know steam trying to save developers rights but this will effect steam more they already increased new game price to turkey 500% if they continue like this no one will buy game some thing like digging own grave

That's beside the point.

As I have asked, do you think steam will accept that as a reason to let you stay in a region that you are not supposed to? I think you know in your heart what the result will be.

You can write them a 100,000 word essay on poverty in Iran and about how starving children are dying on the streets but it's not going to change anything.

Again, it is a simple process. Just use a argentina credit card that is tied to your name or provide proof that you are staying there. The steam rules are clear in that regard. It's only difficult for those who are not actually from those countries which is what Steam wants to get rid of.

[Crazy Tiger]

Originally posted by Fmogaddam:

Originally posted by Mentally Unstable:

There's honestly no difference whether they add Iran to "steam price". Do you think that steam will make it even cheaper than those two countries? Don't forget that it is ultimately developers/publishers who set the prices, not steam. Steam only makes suggestions. By the way, the reason why steam doesn't have a region for Iran is probably due to US sanctions on your country, just like they don't have a region for north korea.

Your excuse is not a good one either because everyone will claim that they are "poor" and should be paying lower prices than the US.

It still doesn't change the fact that what you did is against steam rules so why would steam support help? You think giving such a reason will change their minds?

It's a simple matter really. Have a credit card from argentina or show proof (as in legal papers) that you are staying there. Steam will help you then.

idk but the thing is no one likes to pay for game in price of tv i am telling 10 new game price is like a car price . sanctions must effect evil dictator government no people . ts not about us i know steam trying to save developers rights but this will effect steam more they already increased new game price to turkey 500% if they continue like this no one will buy game some thing like digging own grave

None of that matters. Iran is a heavily sanctioned country. Valve as a US based company isn't allowed to directly do business there.

If you want to able to use a different region, you have to provide proof that you live there. If you can't, you're out of luck.

And no, it's not "digging their own grave". Those markets you mention aren't the primary markets.

[Weimu]

yes valve cracked down on it recently if that's what you're asking. a few weeks ago a bunch of people came to this forum and other sections complaining that their region was forcibly changed, and almost all of them turned out to be region hoppers who were trying to get cheap games. valve is likely changing things in the back ends and/or adding more ways to detect region hopping

but just because they're making it harder to do doesn't change the fact that it has always been against the terms of service. it was never allowed just because it used to be easier to get away with

[Crazy Tiger]

Originally posted by Fmogaddam:

Originally posted by Mentally Unstable:

That's beside the point.

As I have asked, do you think steam will accept that as a reason to let you stay in a region that you are not supposed to? I think you know in your heart what the result will be.

You can write them a 100,000 word essay on poverty in Iran and about how starving children are dying on the streets but it's not going to change anything.

Again, it is a simple process. Just use a argentina credit card that is tied to your name or provide proof that you are staying there. The steam rules are clear in that regard.

you don't understand they will not even know i am from iran because IP
they will look to IP if it shows Argantina they may help , but my question was not that the things that i don't know its timing . in past 2020-201 they they are doing this just by asking from support , there is youtube video about this in internet . some people just by writhing some lie did that before but right now idk maybe steam make that forbidden to support thats why i am asking

You should stop believing YT videos. The only thing Support will do is change it to the correct region, they're not going to help people break the rules and sanctions.