"There is a problem finding ownership or there was a problem authenticating the ownership of this product"

[SGT James Doakes]

Need help with this it's been like this for 2 years and now I feel like trying to find a answer or solution please help.

[cSg|mc-Hotsauce]

Originally posted by Berrett M82:

"There is a problem finding ownership or there was a problem authenticating the ownership of this product"

Need help with this it's been like this for 2 years and now I feel like trying to find a answer or solution please help.

With which game?

[SGT James Doakes]

All Ubisoft games

[cSg|mc-Hotsauce]

Originally posted by Berrett M82:

All Ubisoft games

And you have installed Ubisoft Connect and also logged into the correct Ubisoft account?

[SGT James Doakes]

Thats the problem I should've made that the problem but the account is an account I do not have access to because I mispronounced the gmail.

[d3str0y3r]

Originally posted by Berrett M82:

Thats the problem I should've made that the problem but the account is an account I do not have access to because I mispronounced the gmail.

You will have to contact Ubisoft support to try and recover the account.

[cSg|mc-Hotsauce]

Originally posted by 󠀡Syd 🍺:

https://www.ubisoft.com/en-us/help/account/article/closure-of-inactive-ubisoft-accounts/000079595

Originally posted by 󠀡Syd 🍺:

Login once in a while folks, or it could be you next... most of my games are not ubi.

Slightly misleading.

Full context...

They only deactivate inactive free accounts that have no purchases or subscriptions tied to them.

You should probably read the full story behind it before posting misleading information next time.

[cSg|mc-Hotsauce]

Originally posted by 󠀡Syd 🍺:

Ok, my bad, just a warning I got from a friend recently.

Read my edit.

[cSg|mc-Hotsauce]

Originally posted by 󠀡Syd 🍺:

Not a big ubi guy, but to each their own.

Irrelevant.

[Prof.Jackie]

Originally posted by 󠀡Syd 🍺:

https://www.ubisoft.com/en-us/help/account/article/closure-of-inactive-ubisoft-accounts/000079595

Originally posted by 󠀡Syd 🍺:

Login once in a while folks, or it could be you next... most of my games are not ubi.

Congrats you even managed to link the support post and STILL failed to read it.
The very first thing is says literally is

Inactive Ubisoft accounts, with no PC purchases or active subscriptions tied to them,

[cSg|mc-Hotsauce]

Originally posted by 󠀡Syd 🍺:

Our opinions and lives are irrelevant in the scope of time, got a better point?

Your opinion is invalid when the facts are in the link you posted.

Originally posted by 󠀡Syd 🍺:

Correct, did not read it all as I have not had a ubi problem ever thus far.

Next time, read the information first.

[SGT James Doakes]

No its account I bought games on but just don't have access to

[SGT James Doakes]

I just wanted help with my situation that I made misleading by accident

[cSg|mc-Hotsauce]

Originally posted by Berrett M82:

No its account I bought games on but just don't have access to

You contact Ubisoft supoort and provide proof of ownership of your Ubisoft account.

Originally posted by 󠀡Syd 🍺:

Rage was not involved, was simply trying to help without doing full research which was resented and resulted in deletion of the posts. I am far from angry sir.

Your post wasn't relevant to the topic.

[cSg|mc-Hotsauce]

Originally posted by 󠀡Syd 🍺:

I am so happy to be corrected by a nobody level 0 steam user who I would not accept a friend request if he had 500 games. But if self righteous butt kicking on forums ever replaces spending money on games, you will be the winner.

Friends only profiles show as level 0 to non-friends. Friends of that user can see the level.

All private profiles show as level 0 to everyone else.

I don't send invites.