Yanderexoxx Jul 27, 2023 @ 11:24pm
Pc Crashing Issues Still Please Help
Build:

Power Supply - 750w

Graphics: Nvidia 3060ti 8GB (Overclock Model With Three Fans) Driver Version 536.67

CPU: 11th Gen Intel(R) Core(TM) i7-11700F @ 2.50GHz 2.50 GHz

Ram: 32gb of DDR5 (31gb usable)

Every game I play crashes except for fallout 4 & spongebob squarepants rehydrated
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Showing 1-12 of 12 comments
Ramstar Jul 28, 2023 @ 5:21am 
Might need to be a bit more specific but check your windows event viewer at the time of a crash. See if any clues and go from there.
Dr.Shadowds 🐉 Jul 28, 2023 @ 5:27am 
What power supply to have exactly, Brand, and model?

To get more info we need to know what your windows event viewer says for the crashes.

If you had gotten blue screen, tell us what did the error message say.
Brian9824 Jul 28, 2023 @ 5:29am 
Yep, can also check to see if the games themselves generate an error log that might give you more specific information.
Yanderexoxx Jul 28, 2023 @ 6:03am 
Originally posted by Dr.Shadowds 🐉:
What power supply to have exactly, Brand, and model?

To get more info we need to know what your windows event viewer says for the crashes.

If you had gotten blue screen, tell us what did the error message say.


Power supply- https://www.bestbuy.com/site/sku/6505301.p?skuId=6505301

It’s the games themselves that crash. And the only error that shows up is distributedcom error 10010 which when I googled that it says to ignore it.
Yanderexoxx Jul 28, 2023 @ 6:15am 
Originally posted by brian9824:
Yep, can also check to see if the games themselves generate an error log that might give you more specific information.

GTA I’m supposed to have one, but I can’t find anywhere
Dr.Shadowds 🐉 Jul 28, 2023 @ 6:17am 
Originally posted by Yanderexoxx:
Originally posted by Dr.Shadowds 🐉:
What power supply to have exactly, Brand, and model?

To get more info we need to know what your windows event viewer says for the crashes.

If you had gotten blue screen, tell us what did the error message say.


Power supply- https://www.bestbuy.com/site/sku/6505301.p?skuId=6505301

It’s the games themselves that crash. And the only error that shows up is distributedcom error 10010 which when I googled that it says to ignore it.
Well if that all what the event viewer shows then not much info we can give, can you tell us which games are having crashes?

Do you have any background apps running?

Have you done windows updates all the way?

Have you checked if your motherboard BIOS has an update that talk about doing microcode fix?

Originally posted by Yanderexoxx:
Originally posted by brian9824:
Yep, can also check to see if the games themselves generate an error log that might give you more specific information.

GTA I’m supposed to have one, but I can’t find anywhere
It be under documents > rockstar games > launcher > launcher.log
Last edited by Dr.Shadowds 🐉; Jul 28, 2023 @ 6:19am
Yanderexoxx Jul 28, 2023 @ 6:27am 
Originally posted by Dr.Shadowds 🐉:
Originally posted by Yanderexoxx:


Power supply- https://www.bestbuy.com/site/sku/6505301.p?skuId=6505301

It’s the games themselves that crash. And the only error that shows up is distributedcom error 10010 which when I googled that it says to ignore it.
Well if that all what the event viewer shows then not much info we can give, can you tell us which games are having crashes?

Do you have any background apps running?

Have you done windows updates all the way?

Have you checked if your motherboard BIOS has an update that talk about doing microcode fix?

Originally posted by Yanderexoxx:

GTA I’m supposed to have one, but I can’t find anywhere
It be under documents > rockstar games > launcher > launcher.log

Documents- rockstargames - launcher there’s not log file there.

I originally had to 1660 TI and upgraded to the 3060 Ti so do you think the bios is responsible for the crashing
Dr.Shadowds 🐉 Jul 28, 2023 @ 6:29am 
Originally posted by Yanderexoxx:
Originally posted by Dr.Shadowds 🐉:
Well if that all what the event viewer shows then not much info we can give, can you tell us which games are having crashes?

Do you have any background apps running?

Have you done windows updates all the way?

Have you checked if your motherboard BIOS has an update that talk about doing microcode fix?


It be under documents > rockstar games > launcher > launcher.log

Documents- rockstargames - launcher there’s not log file there.

I originally had to 1660 TI and upgraded to the 3060 Ti so do you think the bios is responsible for the crashing
Have you done a fresh clean video driver install?
Yanderexoxx Jul 28, 2023 @ 6:35am 
Originally posted by Dr.Shadowds 🐉:
Originally posted by Yanderexoxx:

Documents- rockstargames - launcher there’s not log file there.

I originally had to 1660 TI and upgraded to the 3060 Ti so do you think the bios is responsible for the crashing
Have you done a fresh clean video driver install?

Yes, the tool Nvidia support gave me to fully uninstall the drivers
Dr.Shadowds 🐉 Jul 28, 2023 @ 7:26am 
Originally posted by Yanderexoxx:
Documents- rockstargames - launcher there’s not log file there.
When GTA V have crash it will make a log, but since it didn't then means something else causing problems.

Originally posted by Yanderexoxx:
Yes, the tool Nvidia support gave me to fully uninstall the drivers
You did check the box for clean install?

We have little to no info since your event viewer not reporting anything, game not able to make error log, and I assume did clean install correctly.

The only other things I can think of is either OS issue, BIOS issue on motherboard which idk what motherboard, or bios version you have, as there might be small chance might needed a BIOS update on board to fix microcode, or that you're running some 3rd party app that causing problem such as hooking into game files, or messing with prcoess, files, or permissions of game such as 3rd party anti virus.

Hard to say really.


This what you can try doing, run CMD as administrator, then type in " sfc /scannow " without quotes, if there no issue, then go ahead, and type this next into CMD " DISM /Online /Cleanup-Image /RestoreHealth " without quotes, what this does is compare your windows image to what online to ensure nothing faulty files, after this done, and no issues click windows start then click restart PC, after that when get back on windows run CMD as administrator again, do last scan just to double check for any issue, " sfc /scannow " without quotes, this is to check your OS for any corruption.
Yanderexoxx Jul 28, 2023 @ 7:56am 
Originally posted by Dr.Shadowds 🐉:
Originally posted by Yanderexoxx:
Documents- rockstargames - launcher there’s not log file there.
When GTA V have crash it will make a log, but since it didn't then means something else causing problems.

Originally posted by Yanderexoxx:
Yes, the tool Nvidia support gave me to fully uninstall the drivers
You did check the box for clean install?

We have little to no info since your event viewer not reporting anything, game not able to make error log, and I assume did clean install correctly.

The only other things I can think of is either OS issue, BIOS issue on motherboard which idk what motherboard, or bios version you have, as there might be small chance might needed a BIOS update on board to fix microcode, or that you're running some 3rd party app that causing problem such as hooking into game files, or messing with prcoess, files, or permissions of game such as 3rd party anti virus.

Hard to say really.


This what you can try doing, run CMD as administrator, then type in " sfc /scannow " without quotes, if there no issue, then go ahead, and type this next into CMD " DISM /Online /Cleanup-Image /RestoreHealth " without quotes, what this does is compare your windows image to what online to ensure nothing faulty files, after this done, and no issues click windows start then click restart PC, after that when get back on windows run CMD as administrator again, do last scan just to double check for any issue, " sfc /scannow " without quotes, this is to check your OS for any corruption.

I am going to try this. Right now I am updating the bios. It’s a gigabyte board and it was stuck on f4. So that might be the reason why because there’s already f9 out
Yanderexoxx Jul 28, 2023 @ 10:53am 
Originally posted by Dr.Shadowds 🐉:
Originally posted by Yanderexoxx:
Documents- rockstargames - launcher there’s not log file there.
When GTA V have crash it will make a log, but since it didn't then means something else causing problems.

Originally posted by Yanderexoxx:
Yes, the tool Nvidia support gave me to fully uninstall the drivers
You did check the box for clean install?

We have little to no info since your event viewer not reporting anything, game not able to make error log, and I assume did clean install correctly.

The only other things I can think of is either OS issue, BIOS issue on motherboard which idk what motherboard, or bios version you have, as there might be small chance might needed a BIOS update on board to fix microcode, or that you're running some 3rd party app that causing problem such as hooking into game files, or messing with prcoess, files, or permissions of game such as 3rd party anti virus.

Hard to say really.


This what you can try doing, run CMD as administrator, then type in " sfc /scannow " without quotes, if there no issue, then go ahead, and type this next into CMD " DISM /Online /Cleanup-Image /RestoreHealth " without quotes, what this does is compare your windows image to what online to ensure nothing faulty files, after this done, and no issues click windows start then click restart PC, after that when get back on windows run CMD as administrator again, do last scan just to double check for any issue, " sfc /scannow " without quotes, this is to check your OS for any corruption.

I believe that may of done the trick. It was an outdated bios version that wasn’t compatible with the new graphics card. But I’ll let you know if anything changes thank you for your help.
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Date Posted: Jul 27, 2023 @ 11:24pm
Posts: 12