Sturst Feb 13, 2023 @ 6:19am
Suspicious login activity
Hello everyone.
Recently my account has been compromised and someone has logged into my account.
I already changed my password twice and email password twice and ran a scan to make sure I am clear of malware. Everything has come up clean. However when I check my login history it shows the person still has an open session as there is no logout date.
Feb 11, 2023 @ 7:16pm CST -1 RU Khimki Moskva
Is there anything I can do to log this person out? I deauthorized all devices as well. Have I done all I can to ensure no one else is in my account? Any help would be awesome, thanks.
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Showing 1-6 of 6 comments
Faedrill Feb 13, 2023 @ 6:47am 
Do ALL of these to secure the account
Scan for Malware/virus https://www.malwarebytes.com/mwb-download/
Deauthorize all devices https://store.steampowered.com/twofactor/manage
Change your Account password on a secure device, mobile phone for example.
Generate new back up codes https://store.steampowered.com/twofactor/manage
Revoke the API key https://steamcommunity.com/dev/apikey
Crazy Tiger Feb 13, 2023 @ 6:48am 
-1 is the login authentication (the window where you enter the guard code), I don't think I've ever seen a logout date on that one.

Have you done all these steps?
- Scan for malware. https://www.malwarebytes.com/
- Deauthorize all devices https://store.steampowered.com/twofactor/manage
- Change your password on a secure device.
- Generate new back up codes. https://store.steampowered.com/twofactor/manage
- Revoke the api key https://steamcommunity.com/dev/apikey
Last edited by Crazy Tiger; Feb 13, 2023 @ 6:49am
Sturst Feb 13, 2023 @ 7:17am 
Originally posted by Faedrill:
Do ALL of these to secure the account
Scan for Malware/virus https://www.malwarebytes.com/mwb-download/
Deauthorize all devices https://store.steampowered.com/twofactor/manage
Change your Account password on a secure device, mobile phone for example.
Generate new back up codes https://store.steampowered.com/twofactor/manage
Revoke the API key https://steamcommunity.com/dev/apikey


Originally posted by Crazy Tiger:
-1 is the login authentication (the window where you enter the guard code), I don't think I've ever seen a logout date on that one.

Have you done all these steps?
- Scan for malware. https://www.malwarebytes.com/
- Deauthorize all devices https://store.steampowered.com/twofactor/manage
- Change your password on a secure device.
- Generate new back up codes. https://store.steampowered.com/twofactor/manage
- Revoke the api key https://steamcommunity.com/dev/apikey
Yes I have followed all these steps, I will continue to monitor my account behavior the next few days. Thank you all for the help, I really appreciate it!
FoiledYetAgain Feb 13, 2023 @ 9:20am 
I think the "logoff time" indicators on the login history page are just buggy, usually i close steam automatically when I turn my PC off and a good 9/10 times it doesn't show a logoff time, and I'm the only person using this account
cSg|mc-Hotsauce Feb 13, 2023 @ 9:22am 
Originally posted by FoiledYetAgain:
I think the "logoff time" indicators on the login history page are just buggy, usually i close steam automatically when I turn my PC off and a good 9/10 times it doesn't show a logoff time, and I'm the only person using this account

Not exiting the client or not logging off the website properly will result in that.

:qr:
FoiledYetAgain Feb 13, 2023 @ 9:55am 
Yeah I don't close the client manually when I shut the PC down so it's probably that
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Date Posted: Feb 13, 2023 @ 6:19am
Posts: 6