"Please verify your humanity by re-entering the characters below."
Are you serious? It's not enough for my PW manager to input my credential, you want me to actually type the FULL (it's not enough to delete a pasted character and then re-enter it, as with many other sites) username and PW on login? The whole point of using PW managers is to be able to have a diverse array of passwords for numerous accounts without having to memorize and input them all. Now we have precautions being taken incase someone gained access to someone else's pw-manager or something? This seems excessive, and is definitely obnoxious.
< >
Showing 1-12 of 12 comments
dirrtymartini Sep 7, 2016 @ 2:40pm 
So what's the alternative? Allow bots to just hammer away at your Steam account until they gain access?
FredEffinChopin Sep 7, 2016 @ 2:43pm 
I didn't realize it was a choice between those two things.

It's been a while since I've completely lost a pw, but last time I checked it was fairly common to lock accounts out temporarily when the incorrect un/pw are entered a few times.
Futuro Dorado Sep 7, 2016 @ 2:49pm 
Where are you getting this? The client, or logging into Steam via a web browser? On a familiar computer or on one you've never logged in with Steam before?

I have never seen this notification with Steam.
dirrtymartini Sep 7, 2016 @ 2:51pm 
Originally posted by FredEffinChopin:
I didn't realize it was a choice between those two things.

It's been a while since I've completely lost a pw, but last time I checked it was fairly common to lock accounts out temporarily when the incorrect un/pw are entered a few times.

There has to be something -- either account locking -- or captchas. I suspect Valve went with the Captcha because account locking would trigger a tidal wave of support tickets.

It might not be the best solution available but maybe is the best we can expect? Don't know. Maybe others can weigh in.
dirrtymartini Sep 7, 2016 @ 2:56pm 
Originally posted by Futuro Dorado:
Where are you getting this? The client, or logging into Steam via a web browser? On a familiar computer or on one you've never logged in with Steam before?

I have never seen this notification with Steam.

I've gotten it when I failed on my password twice.
FredEffinChopin Sep 7, 2016 @ 3:19pm 
Originally posted by Futuro Dorado:
Where are you getting this? The client, or logging into Steam via a web browser? On a familiar computer or on one you've never logged in with Steam before?

I have never seen this notification with Steam.

I got it logging in through the laptop from which I most frequently log into Steam (for purchasing my games, checking my feed, etc.) today. It's the first time I've ever seen it, as I ask Steam to remember my credentials, and I rarely log out, so it's possible it's been going on for a while. Every once in a while it asks me to login again, and today was that day.
Last edited by FredEffinChopin; Sep 7, 2016 @ 3:20pm
FredEffinChopin Sep 7, 2016 @ 3:25pm 
Originally posted by dirrtygsharp:
There has to be something -- either account locking -- or captchas. I suspect Valve went with the Captcha because account locking would trigger a tidal wave of support tickets.

It might not be the best solution available but maybe is the best we can expect? Don't know. Maybe others can weigh in.

I'm hoping someone can convince me that this is actually a necessary measure. You may be right though, and it's not THE solution, but A solution, and the one that is most convenient for Steam.
FaeStar Sep 7, 2016 @ 3:41pm 
Originally posted by FredEffinChopin:
Are you serious? It's not enough for my PW manager to input my credential, you want me to actually type the FULL (it's not enough to delete a pasted character and then re-enter it, as with many other sites) username and PW on login? The whole point of using PW managers is to be able to have a diverse array of passwords for numerous accounts without having to memorize and input them all. Now we have precautions being taken incase someone gained access to someone else's pw-manager or something? This seems excessive, and is definitely obnoxious.
I haven't typed my password since I created the account...
dirrtymartini Sep 7, 2016 @ 4:38pm 
Originally posted by FredEffinChopin:
Originally posted by dirrtygsharp:
There has to be something -- either account locking -- or captchas. I suspect Valve went with the Captcha because account locking would trigger a tidal wave of support tickets.

It might not be the best solution available but maybe is the best we can expect? Don't know. Maybe others can weigh in.

I'm hoping someone can convince me that this is actually a necessary measure. You may be right though, and it's not THE solution, but A solution, and the one that is most convenient for Steam.

I think we can agree it could be done better. No question. Whether temp account lockouts or something else, what we have isn't the best solution.

I could see asking for a password after a set period of time...but requiring a captcha at the same time (assuming you didn't make a typo -- and it sounds like you wouldn't) seems silly.
Junglejim5 Sep 7, 2016 @ 4:52pm 
I get that quite often when I miss a letter and misspell my login details 3 times as frustrating as it is but I see that it is just a added security measure been put in place .
I don't have a problem with it at all .
This is racist against us spambots
Ishraqiyun Sep 8, 2016 @ 2:05am 
There's always a trade-off between security and usability... Steam is about average in this regard in my opinion. Steam attracts a lot of scammers and phishers, but the onus is on the service provider to alleviate this, not the end user.
< >
Showing 1-12 of 12 comments
Per page: 1530 50

Date Posted: Sep 7, 2016 @ 2:24pm
Posts: 12