Help me! My main account is locked.

[seeeeen]

So yesterday I posted a joke on my friend's profile after a game, and valve immediately locked my account. Here's what it says:

This account has been locked for posting or upvoting suspicious content on Steam
When content on Steam is classified as suspicious, an account that posted or upvoted the content is locked so that the account owner can secure their account, email, and computer.
Suspicious content includes links, messages and other types of content that are used for account theft, scamming, phishing, and other malicious or illegal activities.

The account will have restricted functionality until you've contacted Steam Support. Interacting in the Community, trading, using the market, making changes to the account, and playing on VAC-secured servers will all be unavailable in the meantime.

I've contacted steam support 24 hours ago, and they still left me no reply. Can someone help me with this issue? Has anyone gone through this issue before? If yes can you help me? It would be greatly appreciated.

[seeeeen]

I will add updates all the time please can someone help me thanks!

[Bee🐝]

Wait for Support to reply, there's nothing anyone here can do. Heck, we don't even know what you posted that received this serious response.

[BJWyler]

Yes, I can certainly help you:


You can fix this by doing one simple thing. Wait for Steam Support. They are the only ones who can resolve this issue. That's why the message you got tells you to contact Steam Support. There is absolutely nothing, nada, zilch, zero that any forum user here can do or help with this issue.

No need to post updates either, no one really needs to know, or cares, when you get your account back.

[Unn4m3d (♥AUT♥)]

Originally posted by THEULTIMATESEAN:

I will add updates all the time please can someone help me thanks!

There is no need for this, nobody here can do anything for you. Do as you've been told: wait for Support. What they tell you counts.

[seeeeen]

has anyone experienced this issue before? The thing i posted was to join some stupid scamming website me and my friend both know is a scam its just a joke. Why is it taking support so long? Has anyone experienced this issue before? How long did it take them? Will they 100% reply? I am really worried I have a tournament soon

[Cathulhu]

You have really poor taste. Your post was reported and acted on.

[Pscht]

You posted a scam site for the lulz and now you find out that other people didn't find that funny whatsoever. And following "better safe than sorry" you have to prove that you are NOT a scammer. Sounds sensible to me.

Maybe don't joke around where uninvolved people can see it next time.

[Bee🐝]

Originally posted by THEULTIMATESEAN:

has anyone experienced this issue before? The thing i posted was to join some stupid scamming website me and my friend both know is a scam its just a joke. Why is it taking support so long? Has anyone experienced this issue before? How long did it take them? Will they 100% reply? I am really worried I have a tournament soon

Well then, you know what you did. You promoted a scam site, it was reported and the ban was applied accordingly.

You'll have to wait for Support's reply and see if they consider it just "a joke".

[seeeeen]

anyone knows how long it will take them?

[seeeeen]

is it a gurantee they will respond? 100% respond?

[Bee🐝]

Originally posted by THEULTIMATESEAN:

is it a gurantee they will respond? 100% respond?

They will respond - they respond to all tickets. You're just at the end of a very long queue.

BTW, make sure your ticket is still open: https://help.steampowered.com/en/wizard/HelpRequests

[( ( < < <🤖> > > ) )]

steam stats... on how long things can take...


Game & Steam Technical Support 3,224 6.68 hours to 3.02 days

[Chika Ogiue]

Originally posted by THEULTIMATESEAN:

anyone knows how long it will take them?

It will take as long as it takes. You are not a priority.

[seeeeen]

still no reply which is sad, but has anyone been in the exact same issue before? or similar? did steam fix it? How long was the wait. thanks guys for the help.

[Bee🐝]

Originally posted by THEULTIMATESEAN:

still no reply which is sad, but has anyone been in the exact same issue before? or similar? did steam fix it? How long was the wait. thanks guys for the help.

You've been told how to fix it. You wait. Ragefifty posted the estimated response times.

There's nothing you can do. You broke an obvious rule and you have to wait for Support to weigh in.