User Reviews Revisited

[morriskend]

Hello, I just wanted to say that your new review system seems to be very anti-consumer & pro-developer. I do hope that you will revisit your new procedures as this is one of the few things that really made you stand out from Epic ," who curates their products much more than Steam does."
Please, also keep in mind that some of your games also early access and unfinished products and sudden change in the product which can certainly cause a sudden shift in reviews. I can also think of at least one example ,"total miner" where the majority of the reviews on your site are for the Xbox version which has a lot more content than Steam does.

I've shopped with you for years because of the fact that we have peer reviews. I do hope you'll reverse your decision but, in the mean time I'll just make price and ease of access my total standard going forward.

Very disappointed.

[Meh...]

Quint, as you otter know eredeti hozzászólása:

Meh... eredeti hozzászólása:

So you are Spawn of Totoro or I don't remember how to read?

I'm not Spawn of Totoro and my username is rather clear about that.

How is this related to understanding your post?

So I can read ,that means you need to go to school.

[Quint the Alligator Snapper]

Meh... eredeti hozzászólása:

Quint, as you otter know eredeti hozzászólása:

I'm not Spawn of Totoro and my username is rather clear about that.

How is this related to understanding your post?

So I can read ,that means you need to go to school.

Why do you think I need to go to school?

[Windows xD]

gugnihr eredeti hozzászólása:

The fact that you can still enable the unfiltered results if you want is a proof that Steam tries to be the most fair possible with its customers, I appreciate that.
Most companies would have just removed the possibility to write a review or something like that.

Up yours. Valve now has the power to dictate what is off-topic and what isn't. It's their word and their word only, meaning they are bound to label quite a few negative reviews, no matter how on topic they are, as irrelevant rants.

That's nothing but pure dishonesty. It doesn't do jack squat if they have an opt-out option. All it will do is deceive naive customers, who will end up buying a game without finding out any crucial information about a game's downsides which they may not like.

I can already see what some people will be saying now...

"But, but... DEY CAN REFUND DAH GAME WTOIFGKJDHGKJFH!"

Yeah, only from playing a game for 2 hours. 2 hours won't tell you enough about the game. 5 hours would be more reasonable.

Valve's brown nosing defenders of The Holy Church of Steam are in this thread full force. That's to be expected, but it sure is pathetic...

[76561198001062896]

SALMONELLA IS VERY HEALTHY 4 U! eredeti hozzászólása:

gugnihr eredeti hozzászólása:

The fact that you can still enable the unfiltered results if you want is a proof that Steam tries to be the most fair possible with its customers, I appreciate that.
Most companies would have just removed the possibility to write a review or something like that.

Up yours. Valve now has the power to dictate what is off-topic and what isn't. It's their word and their word only, meaning they are bound to label quite a few negative reviews, no matter how on topic they are, as irrelevant rants.

That's nothing but pure dishonesty. It doesn't do jack squat if they have an opt-out option. All it will do is deceive naive customers, who will end up buying a game without finding out any crucial information about a game's downsides which they may not like.

I can already see what some people will be saying now...

"But, but... DEY CAN REFUND DAH GAME WTOIFGKJDHGKJFH!"

Yeah, only from playing a game for 2 hours. 2 hours won't tell you enough about the game. 5 hours would be more reasonable.

Valve's brown nosing defenders of The Holy Church of Steam are in this thread full force. That's to be expected, but it sure is pathetic...

once again: refunds are not for demoing, they never were

and before you bring up "but other storefront" argument: Origin, Blizzard, Uplay mostly sell their own first party titles, and with GOG you need to meet some conditions if even tying to get a refund

"
Valve's brown nosing defenders of The Holy Church of Steam are in this thread full force. That's to be expected, but it sure is pathetic... "

oh yes, here we go again with the old tired argument of "people who disagree with me must be paid trolls and shills, because the forums certainly must be a "If you arent with us you are against us" zero sum situation. I find it quite ironic when people who talk about censoring and whatsnot do a pretty good job at trying to outyell each and every opinion different from theirs. You are making the assumption that people who disagree with you all adore steam and would never criticise any part of it, which is far from the truth.



We havent even seen the changes in its full work yet, so imho people should chill with these conspiracy theories for now.


Despite what the angry mob says, Valve isnt the spawn of Satan and Gabe Newell isnt some moustache twirling mighty vilain, aiming at destroying the game industry.


Its hard to take someone seriously whos using phrases like "brown nosed defenders" and other childish terms

[Cablenexus]

Zetikla eredeti hozzászólása:

Despite what the angry mob says, Valve isnt the spawn of Satan and Gabe Newell isnt some moustache twirling mighty vilain, aiming at destroying the game industry.

Players taking time to write user reviews aren't either. Not a single one of them.

[76561198001062896]

"
It's important to understand that Valve is not saying that reviews discussing the EULA or DRM of a game will be removed or not counted towards the aggregated review score. They're saying, however, that if they detect that a title gets a lot of negative reviews suddenly where the underlying reason of those reviews being EULA/DRM changes, then they will count them as off-topic reviews and might decide to flag the period of time as a review bomb period, which will make all reviews made within that period of time not be included in the aggregated scores.

The alternative would be that EULA/DRM changes are completely "whitelisted" from ever being flagged as a review bomb, which isn't helpful when we have situations such as Civilization 6 which recently got review bombed again based on EULA changes and stuff that was relevant over a year ago.

So their decision at least partially allows them to prevent obvious review bombs from occurring that's really not relevant any longer, and were actually relevant years ago.

And just a reminder again: No reviews are actually removed. The only consequences is that the aggregated review score (used for discoverability on the Steam platform for other potential consumers) will be unaffected by reviews made during the time period where the review bombing took place"

would be nice if people actually took the time to understood as to what was said by Valve before jumping to conclusions based on reading the first paragraphs/ dragging out certain phrases out of it

[76561198001062896]

Cablenexus eredeti hozzászólása:

Zetikla eredeti hozzászólása:

Despite what the angry mob says, Valve isnt the spawn of Satan and Gabe Newell isnt some moustache twirling mighty vilain, aiming at destroying the game industry.

Players taking time to write user reviews aren't either. Not a single one of them.

and nobody ever said that, neither me or Valve.

[Cablenexus]

Zetikla eredeti hozzászólása:

Cablenexus eredeti hozzászólása:

Players taking time to write user reviews aren't either. Not a single one of them.

and nobody ever said that, neither me or Valve.

no, it's just that one user review from user x is just a bit more valuable then the user review of player y for potential customers.

[76561198001062896]

the way I see review bombing is the following: the problem is not the fact that people review bomb, its when its misused as way to punish developers everytime people get uppity over sthg .

To give a few examples: review bombing Football Manager over chinese/whatever language support or rather over the lack of it is NOT reasonable (especially if said language support wasnt promised at first place/ wasnt displayed to be supported).

Reviewbombing Total War games over female gender units present in the game is NOT reasonable

Review boming EACH AND EVERY Fallout games over the whole CC club drama in Fallout 4 is also not reasonable.

Reviewbombing Firewatch over that Pewdiepie drama is also not exacty reasonable.

Reviewbombing Titan Souls over the Totalbiscuit debacle is also not reasonable or even justified.

Reviewbombing Fez because "hurddurr Phil Fish is a jerk u guiz" is also not reasonable.

it lost its meaning as a way to convey a message to developers into a nothing more than angry mob charading and sadly the old adagio of "this is why we cant have nice things" very much applies here.

[Cablenexus]

Zetikla eredeti hozzászólása:

the way I see review bombing is the following: the problem is not the fact that people review bomb, its when its misused as way to punish developers everytime people get uppity over sthg .

To give a few examples: review bombing Football Manager over chinese/whatever language support is NOT reasonable

Rewview boming Total War games over female gender units present in the game is NOT reasonable

Review boming EACH AND EVERY Fallout games over the whole CC club drama in Fallout 4 is also not reasonable.

it lost its meaning as a way to convey a message to developers into a nothing more than angry mob charading.

Reasonable or not, those are user reviews. And I bet everyone involved in any business around those examples you mentioned is interested in the raw overall score at first.

[Val]

1. permanently boycott valve and steam 2. use your money to lobby countries outside US to ban valve and steam 3. buy huawei phones

The only real solution to the problem.

[Chikanuk]

I agree. Valve betray customers.

[DEATH CAPTAIN]

If this is really the case then i'm leaving steam, I care about player feedback, not some company telling me their game is good, we've been told that games are good by developers many times and in the end the game was bad or not even finished. What about freedom of speech, is this not something needed for game reviews. Guess i'm watching game reviews else where before I buy.

[Count_Dandyman]

My Name is NoBody eredeti hozzászólása:

If this is really the case then i'm leaving steam, I care about player feedback, not some company telling me their game is good, we've been told that games are good by developers many times and in the end the game was bad or not even finished. What about freedom of speech, is this not something needed for game reviews. Guess i'm watching game reviews else where before I buy.

From what they have said they aren't going to be changing how reviews based on a games quality or being half finished work only ones based on things like "these devs support/oppose Trump" and such.

[Val]

Count_Dandyman eredeti hozzászólása:

My Name is NoBody eredeti hozzászólása:

If this is really the case then i'm leaving steam, I care about player feedback, not some company telling me their game is good, we've been told that games are good by developers many times and in the end the game was bad or not even finished. What about freedom of speech, is this not something needed for game reviews. Guess i'm watching game reviews else where before I buy.

From what they have said they aren't going to be changing how reviews based on a games quality or being half finished work only ones based on things like "these devs support/oppose Trump" and such.

They also said that they will be removing reviews that mention DRM and EULA/Datamining.