ec81469 Apr 11, 2022 @ 5:38pm
Broken Steam Wallet
Hello!

I wanted to buy a game for 19.99 bucks with my Steam wallet. I have 94.01 bucks on my steam wallet, but when I tried to buy games for 5 bucks and so on it said i do not have enough and need to spend my money on the games, even though i supposedly have 94 bucks on my account. Please help, i do not want 94 bucks to go to waste.
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Showing 1-8 of 8 comments
Joke Apr 11, 2022 @ 5:47pm 
Have you changed country recently, so the money in your steam wallet is in a different currency than your current steam store?

That is the only explanation I can think of.
ec81469 Apr 11, 2022 @ 7:17pm 
No i have not.
SLG Apr 11, 2022 @ 10:44pm 
Was this money by Steam cards, PayPal, etc.? If PayPal, are you in Russia?
Last edited by SLG; Apr 11, 2022 @ 10:45pm
Joke Apr 12, 2022 @ 8:37am 
You need to contact Steam Support.

"Help"-menu (top left of steam client) -> "Steam support" -> "Purchases" -> "I can't complete my purchase on the Steam Store"
ec81469 Apr 12, 2022 @ 6:04pm 
Originally posted by SLGray:
Was this money by Steam cards, PayPal, etc.? If PayPal, are you in Russia?
I had a STeam giftcard redeemed. I am in the United States
ec81469 Apr 12, 2022 @ 6:05pm 
Originally posted by Joke:
You need to contact Steam Support.

"Help"-menu (top left of steam client) -> "Steam support" -> "Purchases" -> "I can't complete my purchase on the Steam Store"
Yes, i did. Waiting for them to respond.
ussailor06340 Apr 14, 2022 @ 10:13pm 
same, im having same issue, not taking any of my cards but have enough to complete purchases. Waiting for a update. I think its their system screwing up.
Apathetic Apr 14, 2022 @ 10:49pm 
only idea i can recommend is to remove ALL other payment methods from your account as every time i have had that issue its because its trying to use "not my wallet"
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Showing 1-8 of 8 comments
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Date Posted: Apr 11, 2022 @ 5:38pm
Posts: 8