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I think this is the core of the problem here, a roadmap doesn't mean what you think it means.
Development is not some straight forward easy process, there are constant complications, and constant reevaluating the long term goals of the project, sometimes some things on the roadmap might not be cohesive with the design of the game but that isn't obvious until a significant way into development.
Expecting a game to follow a road map 100% is not realistic and a roadmap shouldn't make you feel safer buying an EA game from a dev you don't trust.
Start changing your perspective and expectations when you see a road map from a list of promises to the dev telling their community what they have in mind, because that's all it is.
The store pages explicitly mentions to only purchase the game if you are satisfied as-is. Anything else you purchase the game for is on your own account and your own responsibility. So no, they shouldn't provide refunds if "promises" aren't met.
Everybody has abandoned games in their library, since every game gets abandoned when it comes to updates irrelevant on what label it has. The main issue you have is that you are focussing way too much on the label "Early Access". There have been plenty of "finished" games that were in a much worse state than many Early Access games that never got patches/updates/etc. It's not an issue with the label, it's an issue with the purchasers.
Again, don't buy a game for the promise, but for the actual content that is there at that moment. Learn to manage your expectations and adjust your purchasing habits to it.
A road map is a plan, nothing more. Plans can and often will change. If you buy a game because of something they *might* add in the future, that is *your* choice to make and also *your* purchase responsibility to bear when it doesn't get added. You buy a product as-is at that time, you don't buy a future "what-if".
I don't know how they can state this any more clearly on the store page for Early Access games; do not buy assuming that the game is going to change from the state it's currently in. If you buy it on that assumption, sooner or later you're going to get burned. If you're not happy with taking that chance, don't buy Early Access games.
What you seem to want is to have your cake and eat it.
YOU purchased the game, no one else and no one is lying as after all a roadmap is what the developer envisions the game to be without hitting any roadblocks and games evolve based on roadblocks and expectations change.
Again the store page CLEARLY states what an EAG is - in development - may or may no change further and you ignored that and purchased the game.
Yeah, this is why they say to only buy the game based on the current state of it. Because like, the current state of it is a thing which definitely exists. Future things cannot be relied upon for all sorts of reasons, some of them in the dev's control, some of them not.
Early Access being not the thing you want doesn't make it a bad thing, it just means it's a thing that's not for you. Stop buying Early Access games.
Do your research. Ask in the community. Don't just click add to cart instantly.
If you've already bought it...well then...that's EA for you and you are warned about that risk.
And what did Bioware promise for Mass Effect Andromeda and Anthem - both abandoned games, both triple AAA games.
And again - the store page CLEARLY states what an EAG is - in development - may or may no change further and you ignored that and purchased the game.