Steam Deck Order Date / Expected Arrival?

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Kravortek Feb 27, 2022 @ 9:30pm

I placed my order for a Steam Deck one day after it was released, on July 17th.

But my expecteded arrival date is “After Q2 2022.”

But this would be the same ETA as if I placed my order today.

Is there any rhyme or reason for the relationship between when you ordered your Steam Deck and when you can expect to get one?

Steam says that orders will be shipped in the order reservations were made. If that’s so, then the initial demand must have been insane!

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Showing 1-15 of 17 comments

ReBoot Feb 27, 2022 @ 9:42pm

Would that really be the same ETA? Like, do you really think someone reserving now would get the same week to purchase as you? REALLY?

The rhyme and reason is simple: the later you get into the waiting line the longer you'll have to wait.

That said, the demand is insane indeed.

rawWwRrr Feb 27, 2022 @ 9:46pm

You placed a reservation to purchase a Steam Deck a day after it was announced. You haven't actually bought one, yet, and it was just released this past Friday, Feb 25.

On the first day of reservations, there was a surge of reservations placed. If you were lucky enough to have gotten yours in within the first 30 to 45 minutes, if I recall correctly, were able to get specifically defined availability times, like Q1 and Q2. Anyone after that got placed into the "After Q2" category. Any reservations made since then have all been lumped into the "After Q2" category.

https://store.steampowered.com/news/app/1675180/view/3113680716504852534
From the last announcement, they have not secured a detailed timeline yet for the "After Q2" crowd but expect to provide more details soon once they have production schedules to go off of.

Haruspex Feb 27, 2022 @ 10:19pm

I placed my order 20 minutes after it released, and my expected order date is Q2. Only people who managed to place their orders within the first minute or so have an expected order date of Q1.

"After Q2 2022" is a pretty broad period of time. This could mean as early as July 1, 2022, or as late as December 31, 4851. The emails are being sent out as availability allows in the order in which the reservations were placed, so you'll get your email sooner than someone who reserved theirs in August, for example.

After July of this year, Valve has no idea what their ability to meet demand is going to look like. Will production of needed parts pick up and allow them to make more? Will supply chain problems persist or get worse? Nobody knows yet.

Last edited by Haruspex; Feb 27, 2022 @ 10:19pm

Mr. Smiles Feb 27, 2022 @ 10:21pm

Since the store crashed after about 2 minutes of reservations being available, and didn't come back up for most people for almost half an hour, most people who reserved day 1 have Q2 as an expected date.

ReBoot Feb 27, 2022 @ 10:38pm

I reserved day 2 and got Q2, April by current estimations

Last edited by ReBoot; Feb 27, 2022 @ 10:38pm

Sazzouu Feb 28, 2022 @ 12:57am

It is 3 days into ordering and there are still Q1's (like me) that are still unable to even order even though "Q1" factually ends in a month. So better take your "ETA" with a grain of salt really...

Last edited by Sazzouu; Feb 28, 2022 @ 12:57am

Bee🐝 Feb 28, 2022 @ 1:04am

Originally posted by Sazzouu:
It is 3 days into ordering and there are still Q1's (like me) that are still unable to even order even though "Q1" factually ends in a month. So better take your "ETA" with a grain of salt really...

Your email will either come today or on one of the later dates throughout March. They're staggering the waves of emails.

Valve had an info post about shipping and order dates.

Edit: The link to the post: https://store.steampowered.com/news/app/1675180/view/3113680716504852534

Last edited by Bee🐝; Feb 28, 2022 @ 1:06am

Orca Ag47 Feb 28, 2022 @ 1:08am

I got my reservation in the first 20 minutes of them going live, yet my estimated date is "After Q2". So idk what they're actually going off of, yet scalpers are flooding online markets with confirmed shipped orders.

Bee🐝 Feb 28, 2022 @ 1:29am

Originally posted by Orca Ag47:
I got my reservation in the first 20 minutes of them going live, yet my estimated date is "After Q2". So idk what they're actually going off of, yet scalpers are flooding online markets with confirmed shipped orders.

It depends on your country and the model you ordered. If you're in the US and ordered the 512gb one it might be a while - it was very popular. Someone estimated the cutoff for Q1 was somewhere between 25 to 30 min from when reservations started on the 16th. After that, you got placed in Q2.

See the link I posted, Q2 emails start in April I believe.

Last edited by Bee🐝; Feb 28, 2022 @ 1:31am

MrFahrenheit Feb 28, 2022 @ 4:12am

Originally posted by 8bitbeard:
I placed my order 20 minutes after it released, and my expected order date is Q2. Only people who managed to place their orders within the first minute or so have an expected order date of Q1.

"After Q2 2022" is a pretty broad period of time. This could mean as early as July 1, 2022, or as late as December 31, 4851. The emails are being sent out as availability allows in the order in which the reservations were placed, so you'll get your email sooner than someone who reserved theirs in August, for example.

After July of this year, Valve has no idea what their ability to meet demand is going to look like. Will production of needed parts pick up and allow them to make more? Will supply chain problems persist or get worse? Nobody knows yet.

Yep, mine we t through 6 minutes after it went live and I'm Q2 as well.

#10

Skoobie Feb 28, 2022 @ 4:48am

I was a day late as well and am "after q2" which is fine with me. Remember that once someone gets their email, they only have 72 hours to pay. Considering the general rate of confirmation vs reservation for a device at this price point, I imagine a decent amount of the "after q2" crowd will slide into just q2. Here's hoping, anyway. Keep the faith.

#11

Bee🐝 Feb 28, 2022 @ 4:56am

Originally posted by Professor Scooby:
I was a day late as well and am "after q2" which is fine with me. Remember that once someone gets their email, they only have 72 hours to pay. Considering the general rate of confirmation vs reservation for a device at this price point, I imagine a decent amount of the "after q2" crowd will slide into just q2. Here's hoping, anyway. Keep the faith.

Agreed.

I'm interested to see if we'll have anyone complaining at 10 am - Steam time - that they missed the 72-hour window and don't want to go to the back of the queue. If the Steam forums have thought me anything, it's that people don't read the fine print.

#12

Skoobie Feb 28, 2022 @ 5:04am

Originally posted by Bee:
Agreed.

I'm interested to see if we'll have anyone complaining at 10 am - Steam time - that they missed the 72-hour window and don't want to go to the back of the queue. If the Steam forums have thought me anything, it's that people don't read the fine print.

This seems inevitable and I promise to do my best to refrain from feeling schadenfreude when it does

#13

Bee🐝 Feb 28, 2022 @ 5:11am

Originally posted by Professor Scooby:
Originally posted by Bee:
Agreed.

I'm interested to see if we'll have anyone complaining at 10 am - Steam time - that they missed the 72-hour window and don't want to go to the back of the queue. If the Steam forums have thought me anything, it's that people don't read the fine print.

This seems inevitable and I promise to do my best to refrain from feeling schadenfreude when it does :partymask:.

Oh, of course...And I'll be the very embodiment of understanding and compassion...