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How long does a refund last now?
I refunded a game from the last minute sale yesterday, because the game is badly optimized.
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Showing 1-15 of 25 comments
Ogami Feb 4, 2022 @ 8:16am 
The initial request till your refund request get worked on is usually a few hours on the average but can take a day or two during sales and such.
After the refund has been accepted its still the same as always. If you refunded to your Steam Wallet the money is available in about 24 hours, refunds to outside payment sources like PayPal or bank account may take up to 14 days.
Thanks, just wish games would work properly though
Aachen Feb 4, 2022 @ 8:20am 
Originally posted by ❄️🎉MasterLord🎉❄:
Thanks, just wish games would work properly though

That’s a pipe dream, considering how many possible configurations exist.
Originally posted by ❄️🎉MasterLord🎉❄:
Thanks, just wish games would work properly though
If you're referring to assassin's creed origin, it works fine.

https://steamcommunity.com/app/1151640/discussions/0/3187987391113840299/
https://steamcommunity.com/discussions/forum/7/3203749235837769340/
https://steamcommunity.com/app/582160/discussions/0/3180106719134901155/

Considering those and lack of system specs, I'd imagine your pc is the problem, not the game. In fact, someone asked which cpu are you using in the horizon thread and you never replied with that info.
Your Mom's Oshi Feb 4, 2022 @ 10:46am 
A refund takes between an hour and a week depending on factors like how busy steam is and your bank.
Assassin creed origins shouldn’t use 100% of my cpu, im not buying badly ported games anymore. Developers should stop implementing DRM in their games, im not that dumb. Other assassin creed games run fine, this game shot my temperature to 69 Celsius.
Last edited by 🔥MasterLord🔥; Feb 4, 2022 @ 11:30am
nullable Feb 4, 2022 @ 1:14pm 
Originally posted by ❄️🎉MasterLord🎉❄:
Assassin creed origins shouldn’t use 100% of my cpu, im not buying badly ported games anymore. Developers should stop implementing DRM in their games, im not that dumb. Other assassin creed games run fine, this game shot my temperature to 69 Celsius.

There's nothing particularly wrong with a game using 100% of your CPU.

There's nothing wrong with your CPU running at 69 Celsius either.

You might have opinions about how much CPU a program is allowed to use, and you're free to refund a game for whatever silly reasons you want. But if you make those silly reasons known more knowledgeable people are gonna have no choice but to scratch their heads and comment that it sounds a bit silly.

After all do the specs on your CPU list a max temp of 68C? Now before you respond, I'll just mention that any fuss you want to kick up about shortening the lifespan of your CPU is also a little silly. And you're not going to able to quantify on any level how much impact a few dozen or a few hundred hours under load will have on the CPU when you're probably well within normal usage conditions. It's 99% FUD you've bought into, almost guaranteed.

You're free to operate your system as you see fit of course. But I wouldn't expect game development to revolve around your extreme beliefs.
Last edited by nullable; Feb 4, 2022 @ 1:17pm
KharnTheKhan Feb 4, 2022 @ 1:16pm 
Originally posted by ❄️🎉MasterLord🎉❄:
Assassin creed origins shouldn’t use 100% of my cpu, im not buying badly ported games anymore. Developers should stop implementing DRM in their games, im not that dumb. Other assassin creed games run fine, this game shot my temperature to 69 Celsius.
dude doesnt know anything about computers/has weak pc, Blames game devs
Last edited by KharnTheKhan; Feb 4, 2022 @ 1:19pm
KharnTheKhan Feb 4, 2022 @ 1:18pm 
Originally posted by Snakub Plissken:
Originally posted by ❄️🎉MasterLord🎉❄:
Assassin creed origins shouldn’t use 100% of my cpu, im not buying badly ported games anymore. Developers should stop implementing DRM in their games, im not that dumb. Other assassin creed games run fine, this game shot my temperature to 69 Celsius.

There's nothing particularly wrong with a game using 100% of your CPU.

There's nothing wrong with your CPU running at 69 Celsius either.

You might have opinions about how much CPU a program is allowed to use, and you're free to refund a game for whatever silly reasons you want. But if you make those silly reasons known more knowledgeable people are gonna have no choice but to scratch their heads and comment that it sounds a bit silly.

After all do the specs on your CPU list a max temp of 68C? Now before you respond, I'll just mention that any fuss you want to kick up about shortening the lifespan of your CPU is also a little silly. And you're not going to able to quantify on any level how much impact a few dozen or a few hundred hours under load will have on the CPU when you're probably well within normal usage conditions. It's 99% FUD you've bought into, almost guaranteed.
on the games he is complaining about he hasnt even played a full hour so he is just a troll
davidb11 Feb 4, 2022 @ 1:34pm 
CPUs can get to over 80 Celsius most of the time.
Heck, my CPU only catastrophically fails at 100C, and my computer is OLD.
GobboKirk Feb 4, 2022 @ 3:26pm 
Originally posted by davidb11:
CPUs can get to over 80 Celsius most of the time.
Heck, my CPU only catastrophically fails at 100C, and my computer is OLD.
and modern ones will throttle down anyways if it gets close to 100...
davidb11 Feb 4, 2022 @ 3:34pm 
Yeah. I figured as much.
Buntkreuz Feb 4, 2022 @ 6:29pm 
Some misinformation here.

Refunds take generally 24 hours but rarely can take up to 7 days.
The process gets accepted relatively fast during these 24 hours, mostly already after an hour or two the refund is accepted (my refund requests typically get accepted after 1 hour and 2 minutes).
But it is processed fully after 24 hours.
Which means, you get the money back after those 24 hours, not earlier, not later.


It works like this:
You request a refund.
The system sends a notification and starts a countdown.
You now have roughly an hour time to consider a cancel of the refund, for example if you change your mind.
After that time you get a notification that your refund has been accepted.
The game gets disabled in your library.
Your steam wallet shows the amount in brackets in the top right.
After 24 hours after you sent the refund request the money will added to the steam wallet.
The process is finished.
Legally it can take up to 7 days. But factually it takes only 24 hours as steams automated system works that way.
The game has to be deinstalled from your harddrive manually.
Last edited by Buntkreuz; Feb 4, 2022 @ 6:31pm
Valkor Oct 30, 2022 @ 10:44am 
Originally posted by Ogami:
The initial request till your refund request get worked on is usually a few hours on the average but can take a day or two during sales and such.
After the refund has been accepted its still the same as always. If you refunded to your Steam Wallet the money is available in about 24 hours, refunds to outside payment sources like PayPal or bank account may take up to 14 days.
really hope I can refund pvzgw2 before hollow knights gets out of sale :(
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Date Posted: Feb 4, 2022 @ 8:09am
Posts: 25