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After the refund has been accepted its still the same as always. If you refunded to your Steam Wallet the money is available in about 24 hours, refunds to outside payment sources like PayPal or bank account may take up to 14 days.
That’s a pipe dream, considering how many possible configurations exist.
https://steamcommunity.com/app/582160/discussions/0/3180106719134901155/
https://steamcommunity.com/app/1151640/discussions/0/3187987391113840299/
https://steamcommunity.com/discussions/forum/7/3203749235837769340/
https://steamcommunity.com/app/582160/discussions/0/3180106719134901155/
Considering those and lack of system specs, I'd imagine your pc is the problem, not the game. In fact, someone asked which cpu are you using in the horizon thread and you never replied with that info.
There's nothing particularly wrong with a game using 100% of your CPU.
There's nothing wrong with your CPU running at 69 Celsius either.
You might have opinions about how much CPU a program is allowed to use, and you're free to refund a game for whatever silly reasons you want. But if you make those silly reasons known more knowledgeable people are gonna have no choice but to scratch their heads and comment that it sounds a bit silly.
After all do the specs on your CPU list a max temp of 68C? Now before you respond, I'll just mention that any fuss you want to kick up about shortening the lifespan of your CPU is also a little silly. And you're not going to able to quantify on any level how much impact a few dozen or a few hundred hours under load will have on the CPU when you're probably well within normal usage conditions. It's 99% FUD you've bought into, almost guaranteed.
You're free to operate your system as you see fit of course. But I wouldn't expect game development to revolve around your extreme beliefs.
Heck, my CPU only catastrophically fails at 100C, and my computer is OLD.
Refunds take generally 24 hours but rarely can take up to 7 days.
The process gets accepted relatively fast during these 24 hours, mostly already after an hour or two the refund is accepted (my refund requests typically get accepted after 1 hour and 2 minutes).
But it is processed fully after 24 hours.
Which means, you get the money back after those 24 hours, not earlier, not later.
It works like this:
You request a refund.
The system sends a notification and starts a countdown.
You now have roughly an hour time to consider a cancel of the refund, for example if you change your mind.
After that time you get a notification that your refund has been accepted.
The game gets disabled in your library.
Your steam wallet shows the amount in brackets in the top right.
After 24 hours after you sent the refund request the money will added to the steam wallet.
The process is finished.
Legally it can take up to 7 days. But factually it takes only 24 hours as steams automated system works that way.
The game has to be deinstalled from your harddrive manually.