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germannnick 29/out./2021 às 16:44
Steam is costing me Hundreds in failed downloads! How do I fix this
I live in the middle of no where and have to use cell data for my internet. It means I'm limited to 50 GB a month before Major overage charges get added on.

I REALLY need some help as my only option if I can't get this fixed is to not game until some sort of internet gets out here.

What steam seems to be doing is erasing any file that is partially downloaded. If I hit pause on the download it completely erases the update or download and makes it start all over. It does this if the connection gets interrupted as well. Right now it looks like steam personally ate up over 60 GB of data for a 27 GB update that still isn't downloaded! and that doesn't account for the 40 ish GB I have to use a month that isn't downloading games. WHAT AM I SUPPOSED TO DO?!?!?!

Does anyone know where steam stores the temporary files while it downloads them? I have tried searching through every file in my computer in admin mode and I can't find anywhere that its storing them. Also does anyone have supports number that could possible get me some documentation about this glitch so that I can BEG my service provider to work with me on these overages?
Última edição por germannnick; 29/out./2021 às 16:49
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Exibindo comentários 3138 de 38
germannnick 30/out./2021 às 23:35 
Escrito originalmente por The Living Tribunal:
Escrito originalmente por germannnick:


What do you think that has to do with anything?




Escrito originalmente por Washell:
Hope you're in the right US state.

Had you read through the quote, you would see what it has to do with your complaint. Read through it again, this time slowly.


Hey I do owe you a better explanation. After responding to MR Gentle Bots slanderous accusations of having threatened to extort valve, I read all the way back to make sure I cross my I's and dotted my T's, but I did not edit anything. Anyway I was specifically referencing how they mention that they can not legally exclude everything and as they put it "in certain states"

I realize that is what you were referencing now. To give that better explanation that entire first paragraph is legal BS. There are several Federal laws that prevent 90% (number out of my butt to explain most of it) of what they said.

Think of it this way. If everyone agreed to that and it was legally binding above federal law, they could use your computer to hack other systems and then say you are the one who did it. Or for the product side they would be violating all sorts of consumer protection laws if they didn't have their refund policy etc.

It wasn't my intention to be short with you as I was just crunched for time then.
nullable 31/out./2021 às 7:18 
Escrito originalmente por germannnick:
I live in the middle of no where and have to use cell data for my internet. It means I'm limited to 50 GB a month before Major overage charges get added on.

I REALLY need some help as my only option if I can't get this fixed is to not game until some sort of internet gets out here.

What steam seems to be doing is erasing any file that is partially downloaded. If I hit pause on the download it completely erases the update or download and makes it start all over. It does this if the connection gets interrupted as well. Right now it looks like steam personally ate up over 60 GB of data for a 27 GB update that still isn't downloaded! and that doesn't account for the 40 ish GB I have to use a month that isn't downloading games. WHAT AM I SUPPOSED TO DO?!?!?!

Does anyone know where steam stores the temporary files while it downloads them? I have tried searching through every file in my computer in admin mode and I can't find anywhere that its storing them. Also does anyone have supports number that could possible get me some documentation about this glitch so that I can BEG my service provider to work with me on these overages?

VS

Escrito originalmente por germannnick:

Well I just outlined how I handled this type of situation before and I am not without legal counsel or justification in what I have said. IDK what you are meaning by this "update where you explain everything you learned, and how your beliefs didn't align with reality." but if you read my above reply and still don't understand my legal rationalization that I have paid attorneys large sums, just like valve has, to protect my company and explain to me the limits of operating in the US. Valve may have international attorneys but this would honestly fall into the county level never even making it to a state level which simplifies things.

Well lots of people make these sort of claims, so imagine our skepticism.

Not to mention all your comments combined kinda smell like weapons grade bolognium. I mean you're pleading and begging in one hand over cellular data overages. But on the other hand you present a front where you should be easily be able to pay the bill and recover damages from Valve. And according to you, you already know the outcomes of all the scenarios. Your argument is that it's open and shut, you win. So... what's the problem? Was your sole ignorance in believing Steam support would swoop into the topic and fix it for you?

Because I'm more inclined to believe the picture you presented initially, rather than the linguistic Photoshop you're attempting to pass now. Hence my skepticism.

The only way you're going to convince most of us of any of your claims is with some results. Your powers of persuasion aren't up to the task. Good luck on your civil suit.
Última edição por nullable; 31/out./2021 às 7:35
Escrito originalmente por germannnick:
Escrito originalmente por The Living Tribunal:






Had you read through the quote, you would see what it has to do with your complaint. Read through it again, this time slowly.

Limitation of liability has to do with
A) where liability lines are drawn (who is at fault for damages)
B) Corporate/ LLC structure (the limit to which you can collect damages)

seeing that if their program whether through negligence, malice, or unforeseeable act (I'm not making accusations here) seems to have deliberately used up data over communication lines without permissions and to such an extent that cost have risen above a reasonable level (over 4 times the cost of the initiating factor), I would have justification through the network authorization and usage agreement to bill them for their use of the network.

Untrue, but a court would be able to determine that for you.
eram 31/out./2021 às 7:56 
it would be cheaper to run a cable from town to your house than take someone to court for money.
germannnick 31/out./2021 às 8:53 
Escrito originalmente por Snakub Plissken:
Escrito originalmente por germannnick:
I live in the middle of no where and have to use cell data for my internet. It means I'm limited to 50 GB a month before Major overage charges get added on.

I REALLY need some help as my only option if I can't get this fixed is to not game until some sort of internet gets out here.

What steam seems to be doing is erasing any file that is partially downloaded. If I hit pause on the download it completely erases the update or download and makes it start all over. It does this if the connection gets interrupted as well. Right now it looks like steam personally ate up over 60 GB of data for a 27 GB update that still isn't downloaded! and that doesn't account for the 40 ish GB I have to use a month that isn't downloading games. WHAT AM I SUPPOSED TO DO?!?!?!

Does anyone know where steam stores the temporary files while it downloads them? I have tried searching through every file in my computer in admin mode and I can't find anywhere that its storing them. Also does anyone have supports number that could possible get me some documentation about this glitch so that I can BEG my service provider to work with me on these overages?

VS

Escrito originalmente por germannnick:

Well I just outlined how I handled this type of situation before and I am not without legal counsel or justification in what I have said. IDK what you are meaning by this "update where you explain everything you learned, and how your beliefs didn't align with reality." but if you read my above reply and still don't understand my legal rationalization that I have paid attorneys large sums, just like valve has, to protect my company and explain to me the limits of operating in the US. Valve may have international attorneys but this would honestly fall into the county level never even making it to a state level which simplifies things.

Well lots of people make these sort of claims, so imagine our skepticism.

Not to mention all your comments combined kinda smell like weapons grade bolognium. I mean you're pleading and begging in one hand over cellular data overages. But on the other hand you present a front where you should be easily be able to pay the bill and recover damages from Valve. And according to you, you already know the outcomes of all the scenarios. Your argument is that it's open and shut, you win. So... what's the problem? Was your sole ignorance in believing Steam support would swoop into the topic and fix it for you?

Because I'm more inclined to believe the picture you presented initially, rather than the linguistic Photoshop you're attempting to pass now. Hence my skepticism.

The only way you're going to convince most of us of any of your claims is with some results. Your powers of persuasion aren't up to the task. Good luck on your civil suit.

Thanks for you reply. I did go through and read what I wrote and everything I wrote is accurate. the second place you quoted me on is not what I am claiming to chase. I actively and multiple times mention that is not my goal. I'm sorry if I confused you and others on that.

The explanation I give is simply how you can handle things when companies try to screw you over and I outlined very clearly to someone why I spent the time on how to handle these things. THE ONLY REASON why I even responded with the heavy option as an option is because MULTIPLE people said steam wasn't going to help me and I may as well go *@$) myself. I hope this isn't the real feeling all these steam users have against steam because although there is bureaucratic sludge they do seem to be actively trying to get to a resolution with me.
germannnick 31/out./2021 às 8:58 
Escrito originalmente por The Living Tribunal:
Escrito originalmente por germannnick:

Limitation of liability has to do with
A) where liability lines are drawn (who is at fault for damages)
B) Corporate/ LLC structure (the limit to which you can collect damages)

seeing that if their program whether through negligence, malice, or unforeseeable act (I'm not making accusations here) seems to have deliberately used up data over communication lines without permissions and to such an extent that cost have risen above a reasonable level (over 4 times the cost of the initiating factor), I would have justification through the network authorization and usage agreement to bill them for their use of the network.

Untrue, but a court would be able to determine that for you.


I hope what I'm saying is true, otherwise the law firm I'm dealing with going over all these legal things for my business with is leading me astray. Is there any links or resources you could point me too that would explain this better to me? With out doxing yourself could you give me some explanation of legal credentials if you are going off memory? I would like to correct myself if I'm wrong.
Mad Scientist 31/out./2021 às 9:00 
Escrito originalmente por germannnick:
At least you outlined that you are being completely disingenuous.
Completely false.

Escrito originalmente por germannnick:
Nearly everything you quoted me on you do not respond to in your response.
Also completely false

Escrito originalmente por germannnick:
and apologize for your blatant straw mans.
They're not straw mans, and I'm not the one threatening Valve so I have nothing to apologize for. You not getting your way doesn't mean people owe you an apology.

Escrito originalmente por germannnick:
The problem is being caused by valve at this point.
Burden of proof is solely on the accuser, and clearly, it's not a Valve caused issue at the root of the problem. Consider how many people utilize downloads without any issues, when the download is not corrupted or interrupted by an unstable connection or crashing; nearly every. single. user.

Escrito originalmente por germannnick:
I have had more than one technical person confirm this
Technical person does not equate to accuracy, for all we know this could be a "friend" that somewhat knows about how the internet works. In any case, one technical person replicating your issue using an unstable connection is still not Valves fault.

Escrito originalmente por germannnick:
My agreement with valve does allow me to bill them.
You signed the same agreements as everyone else, you have no right and no authority to bill Valve, Period.

Escrito originalmente por germannnick:
I would never fraudulent bill someone and after explaining how I went through and issue with fraudulent billing AND WON in court, shows just how disingenuous you are being. To be clear, I only stated that if they do not hold up their end of the contract, which puts the breach on their end, would I take any further action past support tickets. You trying to frame and put words in my mouth is disgusting and I hope everyone reading this watches what you say with an ocean full of salt from now on.***
Say this in entirety in a single post in more clear wording next time. Either way, you're not going to win in court and you're not going to have your bills paid by valve, Period.

Escrito originalmente por germannnick:
Claiming that I have stated anything about conducting unlawful behavior or having unlawful intentions is and out right lie and defamatory.
None of what I wrote is a lie or defamatory, and if you're going to suggest anything you're attempting to make it from a discussion to a passive legal threat, which is actually a bannable offense.

Escrito originalmente por germannnick:
Adding more onto how you seem to be trying to use this as defamatory
Still false. Only one doing legal shenanigans here is you, and you seem to be passively threatening Valve on their own service. How do you think that will end?

Escrito originalmente por germannnick:
I CLEARLY STATED my intentions is to get a valve employees attention or someone who has already solved this problem. If no one has solved this problem already my intentions for this form is to have a publicly documented way to fix it.
As a moderator said in another thread (paraphrasing), Valve cannot fix a problem that is not on their side. This is a user forum, you're not going to have employees talking to you here or get their attention. If you get their attention; it would be forwarding this thread to their Legal Team.

Escrito originalmente por germannnick:
*** Clearly stated as a side note. Context from explaining the "legal adjacent" background that I have. I never threatened extortion. What your stating is out right lies. ***
Threatening a company for what you believe is their fault, when it is not, and to pay your bill where you chose to go over or otherwise not monitor your data consumption is entirely on you and you alone. Threatening them if they do not do as you wish or finger-pointing at them saying you'll try to take them to court or otherwise bill them over your complete fault is definitely extortion at the least.

Note law enforcement is not "legal adjacent".

Escrito originalmente por germannnick:
At this point the technical support people I have talked to tested my internet and any corruption of files to the extent of corrupting 80 GB is not from the connection as every test has come through with 100% verification and all check sums intact (i might be saying that wrong but I pay these people for a reason so I'm the general idea is that, "the problem is not the cell connection for this issue.
"X to doubt", as they say. You realize that;
1. You signed a fully legal agreement with Valve, the same agreement as everyone else
2. Valve would actually have to be correctly at some sort of fault, when they are not, for you to even bring this up in court.
3. Burden of proof is on you. We have countless millions of people utilizing the service with an actual Internet Provider not a Cellular Data aka Phone Company provider, so you'd need to have absolute, undeniable evidence of any sort and even then, if the service is working for countless millions you seriously have no legal foot to stand on, when the issue is not on their end. This also doesn't appear to bring in the health of the other device(s) involved, so if somehow there's any merit to your claim - unstable overclock, bad voltage, low health drive(s) etc can also be a point of cause.

Escrito originalmente por germannnick:
I have been using this as my primary internet for over 4 years and this is the first time the problem has even shown up on steam.
Cellular connection is NOT meant to be a permanent solution and should be used with extreme caution and in itself is already an immense point of liability the larger the constant download. I must emphasize, having worked on cellular equipment and accessories that provide cellular data that they are immensely prone to issues, regardless of what you think.

Escrito originalmente por germannnick:
Why are you conflating a contract that steam and I have with an agreement with my ISP? Why are you claiming to know what contracts and general policies I have running on my network? Unless you're claiming to be psychic, or an employee at Valve that has access to my network, then you are being malicious.
Because your only agreement with Valve is the same as the rest of us, in which you have no right to demand and no authority to claim being able to bill them or attempt to take them to court in a non-Valve issue.

Everything in terms of connection and billing is between you and your ISP, in which you're the customer - YOU pay the ISP. Other parties DO NOT PAY YOU. Take even the shortest time to read what you agreed to, and you'll see that even if you attempt to do anything, you'll likely owe Valve far more than what you want to for even trying. Got a house or vehicle? Prepare to lose it. Own a company? Prepare to sell it to pay your debt.

Nothing malicious about this.

Escrito originalmente por germannnick:
You stated earlier that the data is corrupted.Even a basic search through the Consumer Rights Act finds this clause...
(snip)
Except if the corruption is caused by anything, constantly, other than Valve then clearly Valve is not to blame. Again - millions of users do not have this issue, and millions of users do not largely utilize cellular data as it is well known to be unsuitable for gaming and downloading things through. The issue here, is definitely not Valve.

Escrito originalmente por germannnick:
18 U.S. Code Section 1030, Section 5(A)... Summary, If you knowingly cause information, programs etc. to be transmitted to a computer without authorization it is a crime.
I stated in my previous replies my submitted support ticket and this forum is to serve as notification that their system has been acting maliciously (to my knowledge at this time).
Again, no legal basis. Basic things you agreed to may be collected, and there is also the Optional Hardware Survey. You choosing to download things or not monitor them exceeding your data cap Without using the OS's literal ability to stop you from exceeding data caps if you so choose to or not to use it is entirely your fault.

Beginning a download on Steam or not setting the "Don't update until I run the game" option, or otherwise not setting limits within your OS is, again, your fault. You were vague about if it was collection or transmitted as in downloads, so I decided to cover both. Again, none of the legal nonsense you post adds any credibility to this.

Escrito originalmente por germannnick:
For the 9th? time, I never threatened the company with "legal stuff". Every single time I mention refund, or billing them, there has always been a qualifier. Your accusations are baseless and down right defamatory. Just since its the last response let's explore it logically.
You're here saying if Valve doesn't pay you, then you'll force collections and ruing their credit. You later then added more to if you take them to court and win, you'll do collections and ruin credit - on a metter you have zero understanding of and wrongfully blame Valve for.

Nothing in this thread is "defamatory", other than you blaming Valve for your problems.

Escrito originalmente por germannnick:
If someone says "If you try to kill my wife, I will kill you.", is that person threatening to murder someone? The answer is no.
It's a threat of bodily harm/injury and death, which is still illegal as you'd be intimidating or instigating the other party. One cannot just go saying certain things without justification or the proper scenario.

Escrito originalmente por germannnick:
Qualifying clauses such as the one above would lead to the closest claim that the person is threatening to enact Justifiable Homicide in defense of another. That is not murder. Conflating any claim without the qualifier is wrong.
That's assuming you're in a position where such a thing can legally be said which varies state-to-state, intention is a high degree of who is at fault of what as well. You'd have to be actively threatened to react in a justifiable manner, which still varies state-by-state. If you're in CA for example, you're threatening murder unless they have a gun drawn on you HOWEVER since it's CA, you'd be demonstrating a lack of fearing for your life which is a critical part of self-defense as you'd be overly aggressive.

Escrito originalmente por germannnick:
Closing:
I hope you seriously reconsider your responses tonight. With as much effort as you put into trying to troll and harass me on this forum, you could have probably started gathering more information to fix the problem and clarify points I was not clear about in here. Instead you defamed and made accusations of illegalities towards me that are easily falsifiable.
Ah there it is, "anyone that disagrees with me is a troll".

I'm not going to help alleviate your problems when you're threatening a company I utilize for my entertainment and claiming things like "defamatory" against users because you have zero merit or credibility in this thread. If you came in here asking for assistance in the Help & Tips section or the Hardware & OS section without acting in an uncivil manner, looking to help resolve your issue including not exceeding your data cap - I would've gladly helped to resolve it if possible.

However, coming in here all gun-ho with legal nonsense is a great way to not only not attempt to fix the issue, but to constantly attempt to bicker non-points all day rather than resolve the issue, which even in court would show as having no intention on fixing the issue. Not to mention the hostility towards anyone not affirming your beliefs.

Except for this part:
Escrito originalmente por germannnick:
Does anyone know where steam stores the temporary files while it downloads them? I have tried searching through every file in my computer in admin mode and I can't find anywhere that its storing them.
(Your Drive here) > Steam > Steamapps > "Downloading".
Última edição por Mad Scientist; 31/out./2021 às 9:05
nullable 31/out./2021 às 9:08 
Well you're spending a lot of time hopping between your reality and your fantasy and it's not really having the effect you imagine.

Escrito originalmente por germannnick:

The explanation I give is simply how you can handle things when companies try to screw you over and I outlined very clearly to someone why I spent the time on how to handle these things. THE ONLY REASON why I even responded with the heavy option as an option is because MULTIPLE people said steam wasn't going to help me and I may as well go *@$) myself. I hope this isn't the real feeling all these steam users have against steam because although there is bureaucratic sludge they do seem to be actively trying to get to a resolution with me.

So the only reason you blustered is because people didn't agree with you? Got it. So did that set everyone straight? Or did they just scoff at your posturing?
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