Steam usb dongle not working

[Ghoster]

please tell me how to fix this

[Serendipity]

Might help if there was more detail

[ReBoot]

What "Steam USB dongle" are you talking about?

[Ghoster]

Originally posted by ReBoot:

What "Steam USB dongle" are you talking about?

https://www.joom.com/el/products/5ad963281436d40166611870

[ReBoot]

Ah, that thing. Well, how is it not working?

[Jaunitta 🌸]

Do you have the steam controller it should have the all this https://www.trustedreviews.com/wp-content/uploads/sites/54/2014/01/Steam-Controller-2-1-1.jpg

[Ghoster]

Originally posted by Jaunitta 🌸:

Do you have the steam controller it should have the all this https://www.trustedreviews.com/wp-content/uploads/sites/54/2014/01/Steam-Controller-2-1-1.jpg

i have them all

[Ghoster]

Originally posted by ReBoot:

Ah, that thing. Well, how is it not working?

well... when i use this wireless steam usb on keyboard
or pc tower the controller is not responding and won't open,

but when i do it with a samsung, ps4, charger it does.

[Satoru]

https://support.steampowered.com/kb_article.php?ref=6490-QOAJ-7167

You need ot pair the controller ot the dongle

[Ghoster]

Originally posted by ReBoot:

Ah, that thing. Well, how is it not working?

and this sucks because i am not playing with a wireless usb which i more convenient imo

[Ghoster]

Originally posted by Satoru:

https://support.steampowered.com/kb_article.php?ref=6490-QOAJ-7167

You need ot pair the controller ot the dongle

i will look at the link and tell you if i found something. Thanks

[Ghoster]

Originally posted by Satoru:

https://support.steampowered.com/kb_article.php?ref=6490-QOAJ-7167

You need ot pair the controller ot the dongle

i followed the instructions step by step and it didn't work out
https://imgur.com/a/SQKEWto

EDIT: I did what exactly what it asked me in the screenshot which i attached

[Cathulhu]

Have you tried a different USB port and maybe even a different computer?

[Ghoster]

Originally posted by Cathulhu:

Have you tried a different USB port and maybe even a different computer?

i have tried that as well right before i make this post