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They have enough reason to flag you as a cheater sio you wil have to work with them t prove you are not..
I completely understand but I think there should be a way to communicate other way around whenever the initial game dev is not trying to. They partnership with steam so it seems a logical to me that steam has to have somekind of control over their actions
You can report the store page of a game, but you disagreeing with a ban doesn't qualify for abusing the system, misleading Steam users, illegal actions and whatnot you may imagine.
Look, if you want something to be done, get a lawyer. Have that lawyer read the EULA. If the game devs indeed broke the EULA which you agreed to or, that happens, if that EULA goes against the law in the first place, you may have a chance.
But the way more likely chance is that you, like millions before you, have to suck the ban up because disagreeing with a ban doesn't make for a legal issue. Going by that logic, I could murder to my heart's content and when sent to prison, I'd simply have to disagree with the ban (from the free society, that is) and viola, prison-free crime.
That, by the Valve, is Valve's policy as well. You weren't really going to complain to Valve about a game dev policy that Valve does as well, were you? Pro tip: Valve would do exactly 0.
If you want things to change, challenge them on a legal level. Until then, you gotta suck it up, just like millions had before you.
Me thinks they know that.
There is no partnership with Steam. What your describing would be like going to Walmart and asking them to appeal your ban in game.
Steam is a re-seller of the game, they have nothing to do with the game itself. Also if you post the game we can show you in the EULA where it says your account can be terminated for ANY reason as that is a standard clause in all EULA's, even steams.
Steam has control over their store. They don't have control over developers or games. And one of the reasons why Steam has been successful is they haven't positioned themselves to be the developers boss. So while you could imagine Steam being able to force certain actions because you'd find that convenient, that's not the case and would be bad for their business and reputation.
As mentioned, there's reasons why they don't. Outside of that customers often feel like they have these rights and that things ought to go the way they want them to. But it's not based in reality. At the end of the day you've almost certainly agreed multiple times that the developer has this right. And the developer certainly has the right to protect themselves and their community from from you if you're a problem in any way.
You may not believe you're a problem. And no one needs to prove that you are to your satisfaction.
It's always possible for mistakes to happen. But every other person claims the error is on the developers side and only a very small percentage has a legitimate claim. So it's hard to assume that you're an exception. I make no judgement about your guilt. I just don't assume the developer is out to get you for no reason either. And it's not like we have any of those details to judge anyway.
So good luck dealing with the developer. Don't expect Steam to swoop in and make the developer behave like you want. But feel free to gloat if that does happen.
https://documentation.my.games/terms/mygames_eula
If you have spare time to sacrifice then I will really appreciate to quote the paragraph where it is stated that the developer reserves ihe right from providing proof for breakign certain rule in EULA, I couldn't find it but I may have skipped it
Conversely the EULA doesn't state they will provide proof either.
The way you should read it is there was no agreement that they would provide proof or that they have to. You would like some proof, but you have no reasonable expectation for that under the terms of the agreement. And it's not typically provided in gaming as a whole further diminishing any reasonable expectation.
and
They suspect cheating which breaks the EULA and they can terminate account. They don't have to provide proof of cheating as this is not a court of law, nor are you entitled to their proof.
No product or service you buy is. It's not specific to the game industry.
Any membership you buy has the same terms. If you go to a movie theater you can be removed for any reason they wish, you can be removed from a theme park, banned from a business, etc.
Businesses are free to run their business as they see fit.