how do I stop a brute force (if that's the right word) attempt to access my account

[fastdak25]

the last few days I've been getting spammed constantly with emails from Steam saying someone is trying to access my account, sending access codes for a user verification. the IPs have been mostly Russian. thanks.

[Cathulhu]

That means either you receive a ton of phishing mail, check if the mail is actually legit like does it contain your account name? Is it really from Valve?

Or, someone already knows your account name AND password meaning that the SteamGuard code is the only thing left protecting you from someone taking over your account.

[Kargor]

That's not technically a brute force attack, since they already know your login credentials. It might just be an automated system that doesn't realize it's not going to work.

Do change your password, and think about how they got your username/password to see whether you need to take further action to close that leak.

[Supafly]

Brute forcing doesn't work unless they can try every possible combination in a short amount of time. As such Brute forcing doesn't work on Steam accounts. Account gets temporarily locked out after so many tries and need to wait x hours before they can try again. Even if they get or have the correct username and password they'd still need your Steam Guard code and that's constantly changing.

The only way for someone to gain access is if they know your username, password and live Guard code. and they need to use it all within a small space of time before the guard code changes making it all worthless.

[Tito Shivan]

Is it a login attempt or a recovery one?
They're different situations. In the first one someone has gotten hold of both your username and password. In such a case it's advisable to change your password in a secured machine and to scan your computer in case you've gotten malware installed.

If they're account recovery mails it only means your account name has been leaked (Maybe it's also used for a different service which got compromised) and the attacker is going through the account recovery help. In this situation no password has been compromised.

[fastdak25]

the emails send a code saying an attempt to log in with both username and password were used. I had just recently changed my password though, and using a VPN while doing so.

[Kargor]

引用自 fastdak25：

the emails send a code saying an attempt to log in with both username and password were used. I had just recently changed my password though,

That's why you need to find out how they could know the credentials.

Also, double-check that it actually refers to the account that you think it's about. I had this a while back -- I was completely baffled by how anyone could get the correct credentials for my account, until I realized that this was about an account I didn't even remember making, and an "oh, so that's how" fell into place right away.

There's the claim that there's malware that's targeting Steam, although I don't know why they would just go with username+password. More likely, in opinion, is you actually telling them your account info, willingly (for some obscure trading mechanic) or unwillingly (by giving you a link that leads to look-alike but still very fake Steam site -- but then again, such a site would yield better results if they gave you the Steamguard query right away).

Either way, find out what account the logins are referring to, and think about how username+password escaped your custody.

[✨Saint✨]

You can check who leaked you email here: https://haveibeenpwned.com/

My data was leaked by various games on Steam before, the naming and shaming policy do not allow me to name those, just run a background check before signing up with any company/ game.

[Cat]

Make sure your password is complicated and unique (do not reuse same or similar on other websites and services)

and enable steam guard.

[Muppet among Puppets]

引用自 fastdak25：

the emails send a code saying an attempt to log in with both username and password were used.

And does the email contain your login name,
and its not part of the email address?

[( ( < < <🤖> > > ) )]

引用自 Saint：

You can check who leaked you email here: https://haveibeenpwned.com/

My data was leaked by various games on Steam before, the naming and shaming policy do not allow me to name those, just run a background check before signing up with any company/ game.

:saint:

thanks saint...

i wish they had this for phone numbers..

[✨Saint✨]

引用自 ragefifty50：

引用自 Saint：

You can check who leaked you email here: https://haveibeenpwned.com/

My data was leaked by various games on Steam before, the naming and shaming policy do not allow me to name those, just run a background check before signing up with any company/ game.

thanks saint...

i wish they had this for phone numbers..

You can use the same site for phone numbers.

[Dr.Shadowds 🐉]

There been fake emails going around by scammers so have to watch out for those, they say whatever bait story to get you to panic, to click their link in the email, that why watch out for those things.

Also shouldn't be logging in from 3rd party sites, as there's a lot phishing sites.

Here are the most common reason people get accounts hijack for any service really are as followed.
- Sharing account infomation with others. <--- Very common with impersonators, pretending to be Steam admin / support.
- Logging in on phishing sites. <--- Very common with skin gambling sites.
- Downloading / Installing Virus / Keylogger on your system.
- Using public devices that has keyloggers, such as cyber cafe, school computers, and etc...
- Storing your login credentials on a unsecured service that others has access to view.
- Using same login credentials for all your things, or using same login credentials on another service that had a data leak. Yes it does matter because even if it not related to Steam, if using same login credentials, hijackers will try to use those credentials to see what services you use with those credentials. https://haveibeenpwned.com/

https://youtu.be/9TRR6lHviQc

The type of story scammers say to you.

- "Hey vote for my team", and they link you a phishing site link, and try get you to login.

- "Hey I can't add you, please add me", and they try to start their scam with you.

- If you're friend with someone that got their account hijacked, you get scam message like, "I report you", "you been banned", and whatever to try scare you, and they tell you to trade your items to them, or if you have a login to phishing site may have a API key on account that redirect trades, they ask you to give them money, or etc...

- If you already got your account compromise by them, they change your display name to banned, or whatever, your display picture as well, they may delete your friends, and try to spend your wallet funds if you have any, also trade all your items, but if they see if you have mobile authenticator attached, they play their scam to get you to confirm the trade to get your items off your account to their account quicker if they're able to trick you into confirming the trade.


I show you few examples.
https://steamcommunity.com/sharedfiles/filedetails/?id=2329645315

https://youtu.be/JuWHCBeZrqI
https://www.youtube.com/watch?v=kook1DlxDAw
https://www.youtube.com/watch?v=0DDnV-MHSaY
https://www.youtube.com/watch?v=WfTXxLraokE

https://steamcommunity.com/discussions/forum/1/4956744526904317093/#c4956744526904653890

[Quint the Alligator Snapper]

引用自 Tito Shivan：

If they're account recovery mails it only means your account name has been leaked (Maybe it's also used for a different service which got compromised) and the attacker is going through the account recovery help. In this situation no password has been compromised.

Sidenote: This is another illustration of why it's a good idea for Steam to implement a means to change one's login name.

[Dr.Shadowds 🐉]

引用自 Quint the Alligator Snapper：

引用自 Tito Shivan：

If they're account recovery mails it only means your account name has been leaked (Maybe it's also used for a different service which got compromised) and the attacker is going through the account recovery help. In this situation no password has been compromised.

Sidenote: This is another illustration of why it's a good idea for Steam to implement a means to change one's login name.

Problem is they need to provide something in order support to aid them, and if they lack those key things to do account recovery, support won't be any of help to them unless they're able to get the owner of the account to provide that info in the first place.

Now OP said was getting account login attempts not account recovery, so seem like scammers are collecting info from OP in some way such as phishing attack, or has a compromise device, or even VPN service OP said using, but can't say for sure how someone guessing their password unless we were there in person to see why, and how.

[Kargor]

引用自 Quint the Alligator Snapper：

引用自 Tito Shivan：

If they're account recovery mails it only means your account name has been leaked (Maybe it's also used for a different service which got compromised) and the attacker is going through the account recovery help. In this situation no password has been compromised.

Sidenote: This is another illustration of why it's a good idea for Steam to implement a means to change one's login name.

Not really. You just change the password, and the mails stop because Steam will not send you Steam guard codes for logins that don't work.

引用自 Saint：

My data was leaked by various games on Steam before

No, your data wasn't leaked by games -- because games don't even see usernames and passwords.