Meow Nyx Feb 24, 2021 @ 2:57am
Profile got hacked but not my account?
Some dude on discord randomly added me and linked my steam account asking "is this yours?" so I blocked him.

The stuff on my profile got taken off (I still have the backgrounds and other stuff in my inventory) and I do not see a level or badge. When I go to edit it just becomes a blank page.

I have steam mobile authenticator and checked my emails; no suspicious logins, passwords changes, etc. but I already changed my password just in case.

How do I get my profile back to where I can edit it?
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Showing 1-15 of 24 comments
ReBoot Feb 24, 2021 @ 3:01am 
Did you also "log in" on the link they gave you? If you, you fell for phishing and have to take the usual remediation spiel. Revoking your API key, deathorizing all other devices, change password.
Last edited by ReBoot; Feb 24, 2021 @ 3:01am
Meow Nyx Feb 24, 2021 @ 3:02am 
Originally posted by ReBoot:
Did you also "log in" on the link they gave you? If you, you fell for phishing and have to take the usual remediation spiel. Revoking your API key, deathorizing all other devices, change password.
nope, didn't send me a link or anything. I didn't click on a single link. and I've already done all 3 of those. it seems there was no attempt to actually log into my account, but rather just ♥♥♥♥ up my profile. i can't edit it at all, it just goes to a blank screen. and my level is 0
ReBoot Feb 24, 2021 @ 3:16am 
Originally posted by Azale:
Originally posted by ReBoot:
Did you also "log in" on the link they gave you? If you, you fell for phishing and have to take the usual remediation spiel. Revoking your API key, deathorizing all other devices, change password.
nope, didn't send me a link or anything. I didn't click on a single link. and I've already done all 3 of those. it seems there was no attempt to actually log into my account, but rather just ♥♥♥♥ up my profile. i can't edit it at all, it just goes to a blank screen. and my level is 0
That may just as well be a server hiccup. Those happen.
Meow Nyx Feb 24, 2021 @ 3:17am 
Originally posted by ReBoot:
Originally posted by Azale:
nope, didn't send me a link or anything. I didn't click on a single link. and I've already done all 3 of those. it seems there was no attempt to actually log into my account, but rather just ♥♥♥♥ up my profile. i can't edit it at all, it just goes to a blank screen. and my level is 0
That may just as well be a server hiccup. Those happen.
yeah but this happened literally the first time I checked it like a minute after blocking that kid and I've never seen it happen before...

also my friends say my account also says level 0 for them
Last edited by Meow Nyx; Feb 24, 2021 @ 3:17am
ReBoot Feb 24, 2021 @ 3:18am 
I personally don't see any level on your profile at all. But you being unable to edit it is a clear sign of a server hiccup.
The same happened to my profile right now so I assume this is a steam problem not a hack.
Theblaze Feb 24, 2021 @ 3:20am 
Originally posted by Azale:
Originally posted by ReBoot:
That may just as well be a server hiccup. Those happen.
yeah but this happened literally the first time I checked it like a minute after blocking that kid and I've never seen it happen before...

also my friends say my account also says level 0 for them

It says level zero because the server is not able to fetch the details from your profile, most likely due to a server issue as mentioned above.

Also, same issue:
https://steamcommunity.com/discussions/forum/1/3117025249764049547/
Meow Nyx Feb 24, 2021 @ 3:20am 
Originally posted by Kuroimaho:
The same happened to my profile right now so I assume this is a steam problem not a hack.
it's happening to you like right now? I wonder if that person trying to "hack" me purposely did it during maintenance or something? either that or a very weird coincidence
ReBoot Feb 24, 2021 @ 3:21am 
Originally posted by Azale:
Originally posted by Kuroimaho:
The same happened to my profile right now so I assume this is a steam problem not a hack.
it's happening to you like right now? I wonder if that person trying to "hack" me purposely did it during maintenance or something? either that or a very weird coincidence
Coincidences happen. With millions of so of Steam users, every coincidence, no matter how unlikely, is bound to happen. It's like with lottery, someone's bound to win, no matter how unlikely winning is for any given person.
That time, you "won".
Lep Feb 24, 2021 @ 3:22am 
Mine too isn't working!
Bee🐝 Feb 24, 2021 @ 3:22am 
Seem it's a thing right now - loads of posts coming in. That's usually a server thing.
Meow Nyx Feb 24, 2021 @ 3:23am 
Originally posted by Lepre:
Mine too isn't working!
I guess it was all just a big conidience as I've seen like 5 people say they had the same problem in the last 15 minutes.
Morovy Feb 24, 2021 @ 3:23am 
I have same, so don't worry man :)
I think this is just a problem from Valve side
Meow Nyx Feb 24, 2021 @ 3:25am 
Originally posted by Włościbor:
I have same, so don't worry man :)
I think this is just a problem from Valve side
alright cool, thanks for the resasurance.

This is the scariest coincidence I've ever seen lol
Meow Nyx Feb 24, 2021 @ 3:29am 
just looked at my steam profile of like 30 friends and saw that like 3 of my friends are getting affected by this too, glad to see it's a steam issue - that's a big sigh of relief
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Date Posted: Feb 24, 2021 @ 2:57am
Posts: 24