Item Restoration? (account was phished)

[revvy]

Was wondering if it is at all possible to get inventory items restored? It's said steam won't restore any items under any circumstances it seems like (which is ridiculous) because if we don't have steam guard we have 15 days before a trade goes through and if we do we have control over the trades that happen since we have to authorize them through it. I have mobile steam guard but a trade went through without my authorization (I can explain exactly what happened):

I have a friend that plays csgo on and off. He messaged me asking to vote for his csgo team on a website. Didn't think much of it but it was a phishing attempt. His account was hacked too and they gained access from him just clicking on the link. I clicked the link which is all I needed to do to give them access to my account, but I also signed in. It imitated the steam sign in thing directly on the webpage, looking like it was a new window when it actually wasn't. Anyways, I tried to sign in with my username, password, and ALSO steam guard. I check my account within a day and see my entire csgo inventory has been wiped. I haven't completed a single trade in years and the most recent one has my entire inventory sent to a private account. I reported him and explained the process. I talk to my friend and he tells me yea his account was hacked. He said he didn't actually sign in tho all he did was click the link and they gained access to his account. He didn't lose any of his items though since he didn't sign in with steam guard while I did.

Seems ridiculous steam doesn't restore items. Seems like my inventory would've been more secure apparently if I didn't have this steam guard thing because I would've seen I had an unauthorized trade within a day and then canceled it, ran an antivirus, changed password, etc.

Is there anything I can do to get my stuff back? This isn't a typical scam and I didn't really have much control over it.

[Your Mom's Oshi]

No

[B-o-B]

Even if they did give you them back you'd just lose them again.
Maybe disinfect your comments from those scam bots some day?
You fly with crows simply put.

[revvy]

Already ran an antivirus and all that ♥♥♥♥ how would i lose them again

[Astaroth]

No

Steam Support does not restore items that have left accounts for any reason, including trades, market transactions, deletions, or gifting

Steam Item Restoration Policy

[꧁✞ ΔŇØŇƗΜØ ✞꧂]

no

[Muppet among Puppets]

Originally posted by revolutes:

I clicked the link which is all I needed to do to give them access to my account, but I also signed in

Clicking the link can not steal the account right away. Thats why they made you login.

But
1) how often did you try to login?

2) can you still use your auth app codes for logins on the real steam? Its strange that they could confirm a trade for you, so someohow they must have used an auth for that......

[nullable]

Originally posted by revolutes:

Is there anything I can do to get my stuff back? This isn't a typical scam and I didn't really have much control over it.

No. Yes it was a typical scam. And yes you did have control over it.

Letting your guard down and compromising your account is entirely with in your control. Account security is your responsibility. After all while you're downplaying the consequences of you compromising your account, and blaming Steam guard for not being an invincible shield for a compromised account. Think of it this way, if you had been in a coma for the week, your account wouldn't have been compromised. Which would seem to make you the root cause.

Now why is Steam responsible for fixing your self inflicted injuries and making an exception to their policy when it seems quite the typical scenario, despite what you believe, and Valve they don't restore items.

[revvy]

well damn that sucks. i dont fall for bs giveaways or anything that preys on greed but i get compd because my friend gets compd rip. somehow this is my first time falling for a scam/phish despite having thousands of dollars worth of items on non-steam games. guess ill let this be a lesson to not trust anything i get through steam messages

[Reaper]

Originally posted by revolutes:

Already ran an antivirus and all that ♥♥♥♥ how would i lose them again

well you lost them the first time.....

[Quint the Alligator Snapper]

Unfortunately, no.

FYI, there was a recent thread suggesting this: https://steamcommunity.com/discussions/forum/10/3105768154699240571/

[Taebrythn]

except giving your information willingly does not give them a reason to restore your items. it doesn't matter how you feel about it. there is a discussion about the stuff but the thing is it use to be something of the past and guess what people abused it.

[Voss]

Your own fault OP, greed took the better hand of you.

[Quint the Alligator Snapper]

Originally posted by Stinky:

Your own fault OP, greed took the better hand of you.

It wasn't even greed.

OP just wanted to do something nice for a friend, not knowing that that friend's account had itself gotten hijacked.

Scammers have moved on from simply preying on greedy people. They're now preying on generous people too.

[Voss]

Originally posted by Quint the Alligator Snapper:

Originally posted by Stinky:

Your own fault OP, greed took the better hand of you.

It wasn't even greed.

OP just wanted to do something nice for a friend, not knowing that that friend's account had itself gotten hijacked.

Scammers have moved on from simply preying on greedy people. They're now preying on generous people too.

those that are begging for free $kins/stuff? just be careful when trading, system is pretty simple. And yes he did go to another site to vote with steam login... OP used the login and there is wher eit went wrong, not by clicking the link.(ive had one trying this on me).

Thats why you use mobile authenticator..

[Quint the Alligator Snapper]

Originally posted by Stinky:

Originally posted by Quint the Alligator Snapper:

It wasn't even greed.

OP just wanted to do something nice for a friend, not knowing that that friend's account had itself gotten hijacked.

Scammers have moved on from simply preying on greedy people. They're now preying on generous people too.

those that are begging for free $kins/stuff? just be careful when trading, system is pretty simple. And yes he did go to another site to vote with steam login... OP used the login and there is wher eit went wrong, not by clicking the link.(ive had one trying this on me)

No, not begging for free stuff. The latest version of this scam involves a scammer using a ijacked account to ask the victim -- who is a friend of the hijacked account -- to vote for their team on a website, as OP mentioned.

That website has a "sign in through Steam" button, which when clicked, brings up a fake browser window, complete with legit-looking address bar and security indicators, in order to phish the victim.

This is way more sophisticated than the phishing sites of earlier days which looked funny. The only ways to know that this is fake are:
* to attempt to scroll the page in the background and then notice the new "window" scrolls with it and thus noticing that something is amiss
* to know that Sign in through Steam doesn't produce a new browser window
* to have one's browser pre-customized so that the fake window looks inconsistent
* to maintain a Steam login on one's external browser, and then to know that Sign in through Steam is only supposed to be a click-through process rather than a login process
* to know of this scam beforehand

This isn't about taking advantage of greedy people anymore. This is simply taking advantage of anyone who's not an experienced Steam user armed with knowledge of the ins and outs of Sign in through Steam, or who doesn't do niche things like customizing their browser/OS colors.