Cancel my refund valve :: Steam Discussions

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STieveBow Sep 6, 2021 @ 2:55am

Cancel my refund valve

how to cancel mt refund? because right now my software is working fine, i see no problem right now.

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Showing 1-10 of 10 comments

J4MESOX4D Sep 6, 2021 @ 2:57am

If your refund has not been accepted then you can cancel it through here https://help.steampowered.com/en/

If the refund has already been accepted by Valve then it's too late and you'll have to buy it again when the money is returned.

STieveBow Sep 6, 2021 @ 3:21am

Originally posted by J4MESOX4D:
If your refund has not been accepted then you can cancel it through here https://help.steampowered.com/en/

If the refund has already been accepted by Valve then it's too late and you'll have to buy it again when the money is returned.

nothing happens, i think i should just re buy it after my refund accepted.

Dr.Shadowds 🐉 Sep 6, 2021 @ 4:23am

When you visit Steam help section, there a button at the bottom called "View My Recent Help Requests" you can't miss it, click on it, once under your existing tickets you made, select your refund ticket, then click cancel refund, that all there is to it.
https://help.steampowered.com/en/

If you wait for refund to approve, and if you selected refund back to your Steam wallet, then you have to wait 24hrs starting from the moment it got approved, let say it got approved 7am Monday, you have to wait until 7am Tuesday hence 24hrs. If you refund back to credit/bank card you get your refund in 3 ~ 45 days depending on your credit / bank company for how long it takes them to process returning funds to update your statements. There some 3rd world Bank that can take long as 45 days because how slow they are at handing returning income transactions.

STieveBow Sep 6, 2021 @ 4:42am

Originally posted by Dr.Shadowds 🐉:
When you visit Steam help section, there a button at the bottom called "View My Recent Help Requests" you can't miss it, click on it, once under your existing tickets you made, select your refund ticket, then click cancel refund, that all there is to it.
https://help.steampowered.com/en/

If you wait for refund to approve, and if you selected refund back to your Steam wallet, then you have to wait 24hrs starting from the moment it got approved, let say it got approved 7am Monday, you have to wait until 7am Tuesday hence 24hrs. If you refund back to credit/bank card you get your refund in 3 ~ 45 days depending on your credit / bank company for how long it takes them to process returning funds to update your statements. There some 3rd world Bank that can take long as 45 days because how slow they are at handing returning income transactions.

that status is closed, what should i do?

Dr.Shadowds 🐉 Sep 6, 2021 @ 5:17am

If they replayed, then you should read it, to find out if they approve of your refund, or not.

Last edited by Dr.Shadowds 🐉; Sep 6, 2021 @ 5:18am

J4MESOX4D Sep 6, 2021 @ 5:37am

Originally posted by STieveBow:
Originally posted by Dr.Shadowds 🐉:
When you visit Steam help section, there a button at the bottom called "View My Recent Help Requests" you can't miss it, click on it, once under your existing tickets you made, select your refund ticket, then click cancel refund, that all there is to it.
https://help.steampowered.com/en/

If you wait for refund to approve, and if you selected refund back to your Steam wallet, then you have to wait 24hrs starting from the moment it got approved, let say it got approved 7am Monday, you have to wait until 7am Tuesday hence 24hrs. If you refund back to credit/bank card you get your refund in 3 ~ 45 days depending on your credit / bank company for how long it takes them to process returning funds to update your statements. There some 3rd world Bank that can take long as 45 days because how slow they are at handing returning income transactions.
that status is closed, what should i do?

Find out whether your refund was successful or not. If it's closed and you don't have the game then clearly it was accepted and your money has been returned or is in process to be.

STieveBow Sep 6, 2021 @ 8:19am

Originally posted by Dr.Shadowds 🐉:
If they replayed, then you should read it, to find out if they approve of your refund, or not.

i have a pending money on top right, its that it?

J4MESOX4D Sep 6, 2021 @ 8:44am

Originally posted by STieveBow:
Originally posted by Dr.Shadowds 🐉:
If they replayed, then you should read it, to find out if they approve of your refund, or not.
i have a pending money on top right, its that it?

That means the refund has been accepted and you'll just have to buy the product again with the funds when they become available i.e left pending status.