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Ananymous Oct 31, 2020 @ 1:31am
2
How can I get a refund on points? I bought a background but I don't like it. I want another one but I don't have anymore points either
It doesn't matter if the already bought background disappears from my inventory.
Last edited by Ananymous; Oct 31, 2020 @ 1:31am
Originally posted by JPMcMillen:
Currently the point shop is "All sales final. No refunds or Exchanges".

The only known exception is if you have a recent purchase that you can refund. If you refund a purchase you lose those points you got from that purchase and if you don't have enough to cover it, Steam will return shop items starting with the most recent till there's enough to cover the point deficit.
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Showing 1-15 of 33 comments
MadBone12 Oct 31, 2020 @ 1:35am 
You can't. Items bought with points are non-refundable.
The author of this thread has indicated that this post answers the original topic.
JPMcMillen Oct 31, 2020 @ 1:38am 
Currently the point shop is "All sales final. No refunds or Exchanges".

The only known exception is if you have a recent purchase that you can refund. If you refund a purchase you lose those points you got from that purchase and if you don't have enough to cover it, Steam will return shop items starting with the most recent till there's enough to cover the point deficit.
Jaunitta 🌸 Oct 31, 2020 @ 1:43am 
Only games are refunded and if any points came with it they are also refunded.
Profile backgrounds purchased from the points store are perminent.
Check the point Store How Points Work section.
BINMOB Oct 18, 2021 @ 7:25pm 
This is not fair because I mistakenly bought a mini profile background and now we need to be able to refund it. Why Steam does not add this feature :steamsad:
Zekiran Oct 18, 2021 @ 7:26pm 
Originally posted by Binmob:
This is not fair because I mistakenly bought a mini profile background and now we need to be able to refund it. Why Steam does not add this feature :steamsad:


You're given ample opportunity to NOT buy that thing on the system page.

Points are fleeting. Learn to enjoy your mini.
Nx Machina Oct 18, 2021 @ 9:08pm 
Originally posted by Binmob:
This is not fair because I mistakenly bought a mini profile background and now we need to be able to refund it. Why Steam does not add this feature :steamsad:

You have to CONFIRM you want it before getting it.
Last edited by Nx Machina; Oct 18, 2021 @ 9:09pm
Crystal Sharrd Dec 31, 2021 @ 6:11pm 
The only time I've seen/heard about a Steam Points Shop purchase being refunded was because the developers changed what it looked like.
богатый Jun 20, 2022 @ 6:07am 
Originally posted by Binmob:
This is not fair because I mistakenly bought a mini profile background and now we need to be able to refund it. Why Steam does not add this feature :steamsad:
Probably to stop users from just changing their backgrounds to something else whenever they want to
kakashi Jan 26, 2023 @ 3:27am 
Overpriced and I spent many points when game profiles weren't introduced, now they just lie around, if not refund, they should let us exchange them. Limiting the number of times you are able to do it per profile would fix the problem too
Last edited by kakashi; Jan 26, 2023 @ 3:28am
Tavares Feb 2, 2023 @ 3:57am 
And i got scammed on 2.100 point's, this is stupid for not being able to have a refund...
Diviant Jun 8, 2023 @ 8:02am 
Sucks there is no confirmation wish i accidentally clicked on a cooler profile but was unlucky to have clicked the boring resident evil profile🤮
Com Nguoi Jun 8, 2023 @ 10:05am 
I wish Steam allows people to refund awards as well, people keep giving me Jester awards on my profile when I made a thread asking for help on how to deal with it.
Zecchan Jun 8, 2023 @ 2:48pm 
Unfortunately, it cannot be returned.

In the past, I've purchased an avatar frame that looked good and was disappointingly disappointing.
I would like you to be able to return the item within 2 hours or within 2 weeks after redeeming it, just like returning a game.
Mini-profiles, avatar frames, moving profile backgrounds, etc. require high points, so the mental shock of failure is great.
Ananymous Jun 8, 2023 @ 5:47pm 
How is this old thread getting comments lmao
FUSIONZS Jun 17, 2023 @ 9:48pm 
I accidentaly buy ugly cat animated background and really can't refund?? i waited 2 weeks for ugly cat background sh.it.
Last edited by FUSIONZS; Jun 17, 2023 @ 9:49pm
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Date Posted: Oct 31, 2020 @ 1:31am
Posts: 33