My account got false banned

[steggy?]

Basically I had a account with tons of games. A friend of mine reported me for hacking on accident. A staff helped me through discord and he said I had to buy a 100$ gift card to show him and stuff. I thought that it was ridicoulus. Has this happen to u guys before or no? I'm trying to get my games in that account back...

[vexviron]

Kurumi Tokisaki님이 먼저 게시:

vexviron님이 먼저 게시:

1. "Basically I had a account with tons of games." - like most dedicated Steam users.
2. "A friend of mine reported me for hacking on accident." - not a very nice friend.
3. " A staff helped me through discord and he said I had to buy a 100$ gift card to show him and stuff." - That wasn't a staff member from Steam.
4. "I thought that it was ridicoulus." - It was!
5. "Has this happen to u guys before or no?" - No
6. "I'm trying to get my games in that account back..." - Good luck!
*Special Note: Steam will never contact you through Discord; Email is your best chances, but if you fell like a phish, then you would probably fall for the email scams too.

No, not Email. You will get a communication through an account alert [red box when you open steam library/client] and community messages. [green message->community message, only appears if you have community messages].

Steam sends notifications yes, but if he/she wanted to recover anything, it would be through email. I've sent a message back through the notifications and it was ignored, but email works just fine.

[Dr.Shadowds 🐉]

N๏hสτ. ste𝑔𝑔y님이 먼저 게시:

Dr.Shadowds 🐉님이 먼저 게시:

So then what happen to your other account? Since you said you have three accounts.

The E account im on right now in another browser and the one shirothegamer12 is a account that has a game that my cousin bought

Then that would be the account you were family sharing with I assume?

As a reminder games can't be transferred, they're permanently bound for life to the account.

[steggy?]

Dr.Shadowds 🐉님이 먼저 게시:

N๏hสτ. ste𝑔𝑔y님이 먼저 게시:

Ok basically i owned them but i think that the person who got into my account took my games like shared them and stuff... I remember that the games i looked at said borrow from another guy
I got confused at that point

So you family shared, and never own them to begin with.

No i bought these games L4D2 and pc building simulator i owned them but i never family shared i think that the person accessed my account and do stuff idk

[steggy?]

Dr.Shadowds 🐉님이 먼저 게시:

N๏hสτ. ste𝑔𝑔y님이 먼저 게시:

The E account im on right now in another browser and the one shirothegamer12 is a account that has a game that my cousin bought

Then that would be the account you were family sharing with I assume?

As a reminder games can't be transferred, they're permanently bound for life to the account.

So the shirothegamer12 account was a game gifted to me warhammer the E account is the one i bought games with where i owned it

[steggy?]

N๏hสτ. ste𝑔𝑔y님이 먼저 게시:

Dr.Shadowds 🐉님이 먼저 게시:

Then that would be the account you were family sharing with I assume?

As a reminder games can't be transferred, they're permanently bound for life to the account.

So the shirothegamer12 account was a game gifted to me warhammer the E account is the one i bought games with where i owned it

TBH I never thought that sharing games was possible

[Dr.Shadowds 🐉]

N๏hสτ. ste𝑔𝑔y님이 먼저 게시:

Dr.Shadowds 🐉님이 먼저 게시:

So you family shared, and never own them to begin with.

No i bought these games L4D2 and pc building simulator i owned them but i never family shared i think that the person accessed my account and do stuff idk

Look on all three accounts, see which one had them, but I doubt it the E account.

https://help.steampowered.com/en/wizard/HelpWithGame/?appid=621060

https://help.steampowered.com/en/wizard/HelpWithGame/?appid=550

[steggy?]

Dr.Shadowds 🐉님이 먼저 게시:

N๏hสτ. ste𝑔𝑔y님이 먼저 게시:

No i bought these games L4D2 and pc building simulator i owned them but i never family shared i think that the person accessed my account and do stuff idk

Look on all three accounts, see which one had them, but I doubt it the E account.

https://help.steampowered.com/en/wizard/HelpWithGame/?appid=621060

https://help.steampowered.com/en/wizard/HelpWithGame/?appid=550

sir like i said before i had this account ok the steggy one i had left for dead two and the pc building im using the same email as the E account

[steggy?]

Dr.Shadowds 🐉님이 먼저 게시:

N๏hสτ. ste𝑔𝑔y님이 먼저 게시:

No i bought these games L4D2 and pc building simulator i owned them but i never family shared i think that the person accessed my account and do stuff idk

Look on all three accounts, see which one had them, but I doubt it the E account.

https://help.steampowered.com/en/wizard/HelpWithGame/?appid=621060

https://help.steampowered.com/en/wizard/HelpWithGame/?appid=550

So basically when i logged into that account 8 months ago i saw the games before i made this account. it said someone else owned it

[steggy?]

Dr.Shadowds 🐉님이 먼저 게시:

N๏hสτ. ste𝑔𝑔y님이 먼저 게시:

No i bought these games L4D2 and pc building simulator i owned them but i never family shared i think that the person accessed my account and do stuff idk

Look on all three accounts, see which one had them, but I doubt it the E account.

https://help.steampowered.com/en/wizard/HelpWithGame/?appid=621060

https://help.steampowered.com/en/wizard/HelpWithGame/?appid=550

So i dont know im very sorry

[Dr.Shadowds 🐉]

You can use same email across multiple accounts.

Since you confirm you family share the games which you got confuse on, now you know what going on.

[steggy?]

Dr.Shadowds 🐉님이 먼저 게시:

You can use same email across multiple accounts.

Since you confirm you family share the games which you got confuse on, now you know what going on.

yeah prob thanks for the help

[Judgmental Amaterasu]

N๏hสτ. ste𝑔𝑔y님이 먼저 게시:

Dr.Shadowds 🐉님이 먼저 게시:

First thing first stop talking to the scammer on discord ASAP, next answer these questions.

1. Do you still have access to your account? If yes that good. If no, then you need to do the account recovery.

2. Did you provide those scammers any private information?

3. Did you paid those scammers?


If you don't have access to your account read word by word below, don't rush, don't cherry pick what you want to read.

When your account get hijacked, and password, or email get charged, you're given an email no matter what which you follow that link to lock your account, this stop the hijacker from doing anything else with your account.

To start open browser, do not be login to any account.

Do the recovery process, put in fake email to fail search, a blue box will appear below, providing you option to search by account login name, once you found your account, choose you do not have access to email, because you wouldn't have access to email that has been changed on the account. If it ask to provide proof like PayPal, or filling in details such as credit card, you can do that, and it should give you options to recovery your account, then all you have to do is unlock your account with the code you got when you locked it.
https://support.steampowered.com/kb_article.php?ref=6416-FHVM-3982&l=english


If you can't do those simple steps, than you need to contact support, by filling out the account recovery form, and provide details that support ask from you. To do search by account login name, put in fake email that doesn't exist, it will fail the search, and a blue box appar providing you an option to search by account name, put in your login name, and it should bring up your account, then click on do not have access to email, same with forgot password, and you should be at the form to fill out.
https://support.steampowered.com/kb_article.php?ref=5421-QTFB-3090

Follow these steps to secure your account after you got it back, don't skip any.
1. Scan for malware https://www.malwarebytes.com/
2. Deauthorize all other devices https://store.steampowered.com/twofactor/manage
3. Change passwords from a clean computer
4. Generate new backup codes for your Mobile App https://store.steampowered.com/twofactor/manage
5. Revoke the API key https://steamcommunity.com/dev/apikey (there should be nothing in the APIKEY)

Most common reason people get accounts hijack for any service really are as followed.
- Sharing account infomation with others. <--- Very common with impersonators, pretending to be Steam admin / support.
- Logging in on phishing sites. <--- Very common with skin gambling sites.
- Downloading / Installing Virus / Keylogger on your system.
- Using public devices that has keyloggers, such as cyber cafe, school computers, and etc...
- Storing your login credentials on a unsecured service that others has access to view.
- Using same login credentials for all your things, or using same login credentials on another service that had a data leak. Yes it does matter because even if it not related to Steam, if using same login credentials, hijackers will try to use those credentials to see what services you use with those credentials. https://haveibeenpwned.com/
https://m.youtube.com/watch?v=9TRR6lHviQc

Steam support will not return your traded items.
https://support.steampowered.com/kb_article.php?ref=9958-MJDG-3003

Thanks for the help but I want to keep this account but I want the games from that account in here...

N๏hสτ. ste𝑔𝑔y님이 먼저 게시:

Dr.Shadowds 🐉님이 먼저 게시:

Look on all three accounts, see which one had them, but I doubt it the E account.

https://help.steampowered.com/en/wizard/HelpWithGame/?appid=621060

https://help.steampowered.com/en/wizard/HelpWithGame/?appid=550

So basically when i logged into that account 8 months ago i saw the games before i made this account. it said someone else owned it

That means it was being shared to you from someone else.

[Muppet among Puppets]

In the future, make it a habbit:

Whenever you go logging in or contacting someone,
NEVER use any given link or button etc.
Legitimate things can be found on your own.

Scammers need you to stay on their path.

[Serendipity]

N๏hสτ. ste𝑔𝑔y님이 먼저 게시:

N๏hสτ. ste𝑔𝑔y님이 먼저 게시:

Its not the wrong account? It is using my email that i have :/

I put i forgot my password and it had three accounts this one another one and the one that u are looking at right now

Why three acconts?

[Zekiran]

susanmel님이 먼저 게시:

N๏hสτ. ste𝑔𝑔y님이 먼저 게시:

I put i forgot my password and it had three accounts this one another one and the one that u are looking at right now

Why three acconts?

Maybe they wanted different games on them. Maybe they wanted to be able to trade things away from an account. Maybe they forgot the email they used and accidentally started one. Maybe they want to dodge a ban somewhere.

People can have as many accounts as they want.