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It works fine but it doesn't stop people from giving away their account information.
it should be easy for steam to trace it tho like unless the ip was right next to me they can tell when that person logged in etc.
i reported the guy is there a way to see if they actually get ban or do i just need to keep refreshing their profile everyday?
No, because often the account used to scam you could be another person's account who was hijacked. So the account might never get banned and instead recovered by the original owner.
There was no fraud within their system, you gave away your credentials OUTSIDE their system. IP address means nothing as it can be spoofed in seconds.
Valve won't investigate every person who claims their account was hijacked because they aren't a legal entity with the tools to subpoena an ISP.
Anyone could change their IP address, sell a bunch of items for $$$ off site then claim they were hijacked and get steam to return their items. In fact people USED to do exactly that which is why Steam doesn't return or duplicate items anymore.
Steam wasn't at fault for the loss, you were unfortunately. Hence why account security is your responsiblity so it doesn't happen again.
first thing the whole account hacking and trading etc happen within their system, so the fraud does happen there. also i am talking on a greater scale than just my case. while keeping your login is the account holders responsibility, running the market place is valve's and they have all the transaction data, they can crack down the frauds happening if they actually delicate resource to it.
think of a stock exchange, when a fraud happen will they just sit on all the data and say oh your fault and close the case?
Again, account security is your responsibility. Fraud on the stock exchange is a crime and is able to be investigated by the FBI.
Someone stealing your steam items is NOT a crime, and valve is not an investigative body.
Your free to whine about it as much as you want, but you know its your responsibility and you know Valve isn't going to restore your items. So your only option is to figure out where you compromised your account and take steps to avoid doing so again in the future.
As previously stated when they did refund items it was widely abused as its incredibly easy to fake being hacked, all you have to do is change your IP which is 2 clicks of the mouse.
You can educate yourself on scams here - https://help.steampowered.com/en/faqs/view/70E6-991B-233B-A37B
Please note
firstly, stop repeating about account security is the holders responsibility, i know that thank you, what you seem to fail to see is that market operation and integrity is the market runner's responsibility. also when did i say i want my items back? all i want is a better system and a harsher consequence to whoever stole the items. for example i am happy for who ever have the money keep it but lock their account out so they can stare at the number but have no access
a side note unusual account activity goes beyond ip address. and for a fact they have all transaction log they can even pinpoint to exact copy of the item traded and know where that money goes.
As stated the accounts often used for this are other people who have their accounts compromised, so they recover their account. If not they use throwaway accounts that they don't care about getting banned.
They can, but they won't as they don't reverse the items as that hurts innocent people, again, its all in that article I linked. I suggest you read it so you hopefully won't get your account compromised again in the future
There isn't an issue with the market integrity. The issue is with the user sabotaging their account security.
Accounts do get trade banned. However many scammers aren't just stupid teenagers on a lark. Scamming is a business for them and it's not surprising that they develop techniques to minimize their risks and losses.
We all understand you were wronged and you want some authority to come in and put someone's nuts in a vice at the very least. But it's just a distraction from the core problems of you keeping your account secure, and taking an ounce of prevention instead of demanding a pound of cure.
Sure. However the issue is going to be just because you can do something expensive and time consuming for thousands and thousands of reckless and careless users doesn't make it a good use of company resources.
Quite frankly if you think your inventory is worth such fuss, why not be careful and keep your account secure? Kinda negates the need for all the things you're demanding. And I think that's kinda the point.
let me break it down as you seem to miss a lot of the point.
firstly if the system works as fine as u suggest it does, then it should have pick up the unusual trade activity for someone who hardly have used the market in the past few years, a sudden surge of trade seems odd, dont it?. so further security can be applied, say a hold period or send a confirmation to your phone or email etc. there is a lot they can do to stop a suspicious trade.
secondly,it actually can go a lot further than that since all trade is logged, they can see unusually high activity or price from that account to some other account then they can trace it to the account where they finally stop. it will not hurt any innocent people's account either.
thirdly, again no where did i say reveres items, what i say is they can use this information to track down where did the money goes. remember who ever do these fraud are for the money/ credit
let me give you an example, how they can do this, say the item was sold to me and then the funds goes to account A, then to X and Y and so on, but it ultimately will end in one or multiple account for the use of the hacker say buying a games for themselves etc. and then you can ban those account. so really all they need to do is to pull up the related transaction data when a report happen. simple