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If it's something that happens when you try to use the device with any game or product, ask Logitech, as it's not a Steam problem or product.
For years I used the XBox virtual driver for my Logitech gamepad. Finally found a wired XBox controller for PC. Back then I used (and still use now) the XPAdder control mapping utility, both for keyboard-to-controller and controller-to-keyboard layouts. Different thing I know, just saying - those 3rd party configurators can be real gems.
We still don't know whether it's a game specific or product-related issue, so... be specific.