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Projectile Feb 17, 2020 @ 3:42am
Uplay has detected an unrecoverable error and must shut down crash dump created at
If anyone knows how to fix the problem I'm having on the Uplay client that would be great. The Uplay problem whoever is interested is whenever i try to open the Uplay client i get an error saying:
Uplay has detected an unrecoverable error and must shutdown. Crash dump created at "C:/Program Files (x86)/Ubisoft/Ubisoft Game Launcher/crashes".
To try and fix that problem I tried:
Updating the Uplay client which means I uninstalled the Uplay client and reinstalled it (Didn't work).
Trying to reset my hosts files (Which only got worse).
Disabling my fire walls completely
On the Uplay client problem all I did was to try and open the client nothing else to make it do what it did.
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Showing 1-15 of 51 comments
Brujeira Feb 17, 2020 @ 3:47am 
When you reinstalled it you did use a fresh download of the current version from UbiSoft’s website, right?
Projectile Feb 17, 2020 @ 3:53am 
yes

Originally posted by Brujeira:
When you reinstalled it you did use a fresh download of the current version from UbiSoft’s website, right?
Jaunitta 🌸 Feb 17, 2020 @ 4:04am 
Which Games do you have that use Uplay?
Launch a game.
Locate the Uplay entry on the list and check the boxes next to both Private and Public networks. Click OK and restart your computer before relaunching the problematic game and checking if it will now run without displaying the “Uplay has detected an unrecoverable error and must shut down” error.
Follow the steps here please
Fix: Uplay has detected an unrecoverable error and must shut down
https://appuals.com/fix-uplay-has-detected-an-unrecoverable-error-and-must-shut-down/
Projectile Feb 17, 2020 @ 4:31am 
Originally posted by Jaunitta 🌸:
Which Games do you have that use Uplay?
Launch a game.
Locate the Uplay entry on the list and check the boxes next to both Private and Public networks. Click OK and restart your computer before relaunching the problematic game and checking if it will now run without displaying the “Uplay has detected an unrecoverable error and must shut down” error.
Follow the steps here please
Fix: Uplay has detected an unrecoverable error and must shut down
https://appuals.com/fix-uplay-has-detected-an-unrecoverable-error-and-must-shut-down/
i cant even launch a game. trying to launch a game gives me the same message.
and i have already tried the website you sent (didnt work)
thanks anyways
Faeren Feb 19, 2020 @ 1:13pm 
2
I solved it. Quite pissed at the solution. If you're on Windows 10 go to your C: drive > Users > (Your user) > AppData > Local > Ubisoft Game Launcher. Once there delete all the files. This fixed my problem. This solution wasn't listed anywhere or provided by Ubisoft and im pissed this is how I fixed it. Deleting all these files will do nothing except just make you login and verify your PC again.
Pharaoh Feb 19, 2020 @ 1:32pm 
Man it seems like a lot of game launchers are having performance issues lately first steam and epic now uplay
Last edited by Pharaoh; Feb 19, 2020 @ 1:32pm
Spud the Spud Feb 19, 2020 @ 1:46pm 
Don't play games that require Uplay.

You're welcome.
gunn989 Feb 20, 2020 @ 4:17pm 
Originally posted by SkekletorR6:
I solved it. Quite pissed at the solution. If you're on Windows 10 go to your C: drive > Users > (Your user) > AppData > Local > Ubisoft Game Launcher. Once there delete all the files. This fixed my problem. This solution wasn't listed anywhere or provided by Ubisoft and im pissed this is how I fixed it. Deleting all these files will do nothing except just make you login and verify your PC again.

Thank you! This fixed it for me!
Originally posted by SkekletorR6:
I solved it. Quite pissed at the solution. If you're on Windows 10 go to your C: drive > Users > (Your user) > AppData > Local > Ubisoft Game Launcher. Once there delete all the files. This fixed my problem. This solution wasn't listed anywhere or provided by Ubisoft and im pissed this is how I fixed it. Deleting all these files will do nothing except just make you login and verify your PC again.
Worked for me aswell, Thankyou!
crig Feb 22, 2020 @ 12:15pm 
Originally posted by SkekletorR6:
I solved it. Quite pissed at the solution. If you're on Windows 10 go to your C: drive > Users > (Your user) > AppData > Local > Ubisoft Game Launcher. Once there delete all the files. This fixed my problem. This solution wasn't listed anywhere or provided by Ubisoft and im pissed this is how I fixed it. Deleting all these files will do nothing except just make you login and verify your PC again.
This solved the problem for me. Thanks for the easy fix!
Usopp Feb 23, 2020 @ 10:50am 
Originally posted by SkekletorR6:
I solved it. Quite pissed at the solution. If you're on Windows 10 go to your C: drive > Users > (Your user) > AppData > Local > Ubisoft Game Launcher. Once there delete all the files. This fixed my problem. This solution wasn't listed anywhere or provided by Ubisoft and im pissed this is how I fixed it. Deleting all these files will do nothing except just make you login and verify your PC again.
it worked thanks :)
Last edited by Usopp; Feb 23, 2020 @ 10:50am
im not a FURRY! Feb 24, 2020 @ 7:13pm 
Originally posted by SkekletorR6:
I solved it. Quite pissed at the solution. If you're on Windows 10 go to your C: drive > Users > (Your user) > AppData > Local > Ubisoft Game Launcher. Once there delete all the files. This fixed my problem. This solution wasn't listed anywhere or provided by Ubisoft and im pissed this is how I fixed it. Deleting all these files will do nothing except just make you login and verify your PC again.
i did this and unfortunatley it still didnt work, i dont know why, it just came up with the same error message afterwards :(
Yeezus, did your reinstall Uplay after you deleted the files?
(BF)Martin Mar 4, 2020 @ 5:31am 
Originally posted by Zonk da Bonk:
I solved it. Quite pissed at the solution. If you're on Windows 10 go to your C: drive > Users > (Your user) > AppData > Local > Ubisoft Game Launcher. Once there delete all the files. This fixed my problem. This solution wasn't listed anywhere or provided by Ubisoft and im pissed this is how I fixed it. Deleting all these files will do nothing except just make you login and verify your PC again.
GODAMN thanks i didnt knew what the hell i should do
Wiffgod Mar 6, 2020 @ 1:27pm 
ive tried all these but nothing works for me
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All Discussions > Steam Forums > Off Topic > Topic Details
Date Posted: Feb 17, 2020 @ 3:42am
Posts: 51