No mouse cursor in game while streaming

[Grimshackle]

I stream games from my PC to my living room TV. I was using a steam link device, but yesterday I switched to the steam link app on my Samsung smart TV to cut down on unneeded hardware.

It works for the most part, but there are some games (e.g. Grim Dawn) that use a mouse cursor that had previously controlled with the R-pad on the steam controller. Now when I play these games, the cursor is no longer visible on the client. It's there; I can hear and see hover cues when I move it around the screen, I just can't see the cursor. I did not have this issue when using the separate Steam Link device.

I saw another topic similar to this where the user's PC was "headless". That's not the case here. My host PC is fully set up with monitor, keyboard, and mouse. In fact, I can see the cursor on the monitor for the PC while it's streaming to the TV.

Anyone encounter this before?

[Grimshackle]

Originally posted by Starwatcher:

Hi everyone, anybody knows if steam is working in an update for steam link to solve this issue? On the other hand, is anyone that has not this problem with the mouse pointer in games?

When I last communicated with Steam support months ago, they just said to keep an eye out for beta updates, which was their way of saying that they had no answer. I haven't seen anything indicating they whether they were working on a solution or not.

[Founntain]

Originally posted by Grimshackle:

Originally posted by Starwatcher:

Hi everyone, anybody knows if steam is working in an update for steam link to solve this issue? On the other hand, is anyone that has not this problem with the mouse pointer in games?

When I last communicated with Steam support months ago, they just said to keep an eye out for beta updates, which was their way of saying that they had no answer. I haven't seen anything indicating they whether they were working on a solution or not.

Enabling Cursortrail fixed it for me and works fine. Still want a solution provided by steam

[NoMercy]

Hi. I have the same problem on samsung q70t. the mouse and keyboard are connected directly to the TV. Cursortrail enabled on pc and it not working .

[Palhaitus]

May not be your issue, but I have had this regardless of what device I'm streaming to if I didn't have a mouse plugged in to the win10 machine. Literally just plugging an old broken one in and tucking it inside the case solved it for me.

[Grimshackle]

Originally posted by Palhaitus:

May not be your issue, but I have had this regardless of what device I'm streaming to if I didn't have a mouse plugged in to the win10 machine. Literally just plugging an old broken one in and tucking it inside the case solved it for me.

Nah mouse is plugged in, but thanks.

[BrickMethod]

Ugh...sucks to come to the forum to find that this issue is not resolved. I'm trying to play Factorio with my son on my MacBook Air. Streaming fine, but mouse cursor is nowhere to be found. Tried multiple things mentioned here via the Mac system preferences, to no avail. Will keep trying other things...but what else is there?

[76561199109472058]

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[Grimshackle]

Originally posted by BrickMethod:

Ugh...sucks to come to the forum to find that this issue is not resolved. I'm trying to play Factorio with my son on my MacBook Air. Streaming fine, but mouse cursor is nowhere to be found. Tried multiple things mentioned here via the Mac system preferences, to no avail. Will keep trying other things...but what else is there?

That's interesting that you're having this issue on a Mac because my problem is specifically with the Windows OS cursor. It doesn't appear at all so games that use it instead of their own software mouse pointers, like Grim Dawn, don't have it appear either.

[Bazsa]

Originally posted by Grimshackle:

Originally posted by BrickMethod:

Ugh...sucks to come to the forum to find that this issue is not resolved. I'm trying to play Factorio with my son on my MacBook Air. Streaming fine, but mouse cursor is nowhere to be found. Tried multiple things mentioned here via the Mac system preferences, to no avail. Will keep trying other things...but what else is there?

That's interesting that you're having this issue on a Mac because my problem is specifically with the Windows OS cursor. It doesn't appear at all so games that use it instead of their own software mouse pointers, like Grim Dawn, don't have it appear either.

I think that is an OS independent problem, because it is about the link app, and not about the host system. We can get cursor with the integrated RDP app but that is not for gaming.

[CraftyEmu]

Another one experiencing this issue in FS19 (Steamlink app on a Samsung Q70 series TV). There's a corded mouse plugged in to the PC at all times and I get the issue whether I use the corded mouse, or a wireless one with the USB dongle on the PC or the TV. I can see the mouse pointer on the PC monitor but having to crane my neck defeats the purpos!

[Potato Chimps]

I finally found a thread with my issue and it's unresolved..damn.
I tried:
Pointer trails
Playing games not fullscreen
Mouse is plugged into host
Tried to enable on-screen keyboard and numpad mouse control on host

If anybody has anything else I could try, please let me know.

[Lord Psycho]

Same Problem here with the q95t...

[bloodfluf]

I stumbled on a fix for this whilst trying to use steam-link on a Samsung the frame tv 32" 2020. There are a few steps STEPS 1 AND 2 ARE THE IMPORTANT ONES..!) THE OTHERS ARE TWEAKS SPECIFIC TO MY WIFI/SETUP:

1. In mouse properties in win10, under the pointer options tab, TICK DISPLAY POINTER TRAILS -> ON and set to short, (needs to be set to display the mouse pointer at all.)
(*IMPORTANT STEP*)

2. With steam in desktop mode, go to SETTINGS -> REMOTE PLAY -> ADVANCED HOST OPTIONS, then untick everything, except .. Use NVFBC capture on NVIDIA GPU.. (leave Number of software encoding threads on automatic)
(*IMPORTANT STEP*)

3. go back to steam settings -> ADVANCED CLIENT OPTIONS:
performance overlay -> any choice here
limit bandwidth to -> 50MBit/s (if using dual 5GHz wifi)
limit resolution to -> 4k
speaker-> stereo
overlay-> default button
TICK -> Enable hardware decoding
UNTICK -> Enable touch control

4. go back to steam settings in desktop mode -> remote play -> allow direct connection (IP sharing) -> DISABLED

client options streaming to this computer -> Beautiful

5. Perhaps restart steam and check the settings are the same as above in big picture mode *and* in desktop mode (!)

6. If the pc didn't have steam on in the first place, reboot the pc and run steam again in desktop mode.

7. now goto steam-link on your Samsung tv -> add your PC and put the codes in and pair in steam... I chose the settings:

streaming -> beautiful
start streaming desktop -> Enabled
bandwidth limit -> 30MB/s
resolution limit -> 3840x2160 (2160p)
performance overlay -> any setting
video streaming -> Enabled
audio streaming -> Enabled
input streaming -> Enabled

8. Now link up and the mouse pointer will show in everything... in-game, out of game, on desktop.

9. SOME NOTES... This works fine for one PC, an Intel CPU, win10, Nvidia GPU (1050ti), on the other PC that wasn't Nvidia but using the built-in GPU in an intel 6600k, I had to untick everything in remote play -> advanced host options in steam to see the mouse pointer at all. (as it was intel graphics drivers)

HTH someone out there hung up on steam-link on Samsung TVs... :)

[Grimshackle]

Originally posted by bloodfluf:

I stumbled on a fix for this whilst trying to use steam-link on a Samsung the frame tv 32" 2020. There are a few steps STEPS 1 AND 2 ARE THE IMPORTANT ONES..!) THE OTHERS ARE TWEAKS SPECIFIC TO MY WIFI/SETUP:

1. In mouse properties in win10, under the pointer options tab, TICK DISPLAY POINTER TRAILS -> ON and set to short, (needs to be set to display the mouse pointer at all.)
(*IMPORTANT STEP*)

2. With steam in desktop mode, go to SETTINGS -> REMOTE PLAY -> ADVANCED HOST OPTIONS, then untick everything, except .. Use NVFBC capture on NVIDIA GPU.. (leave Number of software encoding threads on automatic)
(*IMPORTANT STEP*)

3. go back to steam settings -> ADVANCED CLIENT OPTIONS:
performance overlay -> any choice here
limit bandwidth to -> 50MBit/s (if using dual 5GHz wifi)
limit resolution to -> 4k
speaker-> stereo
overlay-> default button
TICK -> Enable hardware decoding
UNTICK -> Enable touch control

4. go back to steam settings in desktop mode -> remote play -> allow direct connection (IP sharing) -> DISABLED

client options streaming to this computer -> Beautiful

5. Perhaps restart steam and check the settings are the same as above in big picture mode *and* in desktop mode (!)

6. If the pc didn't have steam on in the first place, reboot the pc and run steam again in desktop mode.

7. now goto steam-link on your Samsung tv -> add your PC and put the codes in and pair in steam... I chose the settings:

streaming -> beautiful
start streaming desktop -> Enabled
bandwidth limit -> 30MB/s
resolution limit -> 3840x2160 (2160p)
performance overlay -> any setting
video streaming -> Enabled
audio streaming -> Enabled
input streaming -> Enabled

8. Now link up and the mouse pointer will show in everything... in-game, out of game, on desktop.

9. SOME NOTES... This works fine for one PC, an Intel CPU, win10, Nvidia GPU (1050ti), on the other PC that wasn't Nvidia but using the built-in GPU in an intel 6600k, I had to untick everything in remote play -> advanced host options in steam to see the mouse pointer at all. (as it was intel graphics drivers)

HTH someone out there hung up on steam-link on Samsung TVs... :)

Took these steps and I can confirm I'm seeing the windows cursor when minimizing big picture while streaming. This seems to have worked. Excellent job.

[Bazsa]

Even if it works (i suppose it is, sometimes displaying pointer trails alone is a solution), short pointer trails are horrible, and makes the cursor looking like it laggs. So it is not really a solution for me, it is just a workaround to have an essential thing in bad condition. It's a shame that there is no real fix for this in 2021. We've had pointer back in the 90's and now we don't :D.