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Use the guide: https://steamcommunity.com/sharedfiles/filedetails/?id=1126288560
https://support.steampowered.com/kb_article.php?ref=5421-QTFB-3090
It's usually only an issue for people who cannot provide that proof.
1. Because you have already given them most of that info at some point. They need to check it to make sure you are the true owner.
2. It varies day by day.
I'm currently playing a game (not on Steam), but I died and am waiting for the round to end.
You are making it look like you don't own the necessary proofs, though.
I usually try to help people with things. However, if people are showing signs of merely wanting to rant about stuff because it's out of their control and not wanting help, I rather help someone else.