Ubisoft
hello there! id like to ask what to do. i purchase a game in ubisoft The division 2 and i cant find it in my games.they didnt send me verification email i try to contact them but they tell me that they check it and tell me but tha was a week befor! does anyone know what to do?

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Showing 1-7 of 7 comments
cSg|mc-Hotsauce Apr 1, 2019 @ 9:01pm 
Originally posted by antonismarco:
hello there! id like to ask what to do. i purchase a game in ubisoft The division 2 and i cant find it in my games.they didnt send me verification email i try to contact them but they tell me that they check it and tell me but tha was a week befor! does anyone know what to do?

Ask Ubisoft support.

:qr:
antonismarco Apr 1, 2019 @ 9:02pm 
they tell me they check it out but the didnt thats why i ask here if someone can help
cSg|mc-Hotsauce Apr 1, 2019 @ 9:03pm 
No one on Steam can help with a Ubisoft purchase issue.

:qr:
Paratech2008 Apr 1, 2019 @ 9:38pm 
If you purchased a game from Ubisoft, it will not be in your Steam library but your Uplay library.

Start Uplay up and check there.

Ogami Apr 1, 2019 @ 9:43pm 
"The Division 2" was never sold on Steam.
Its exclusive to the EPIC GAME STORE and UPLAY.
If you bought it on UPLAY its in your UPLAY library.
If you bought a key somewhere else its for the EPIC GAME STORE.
Last edited by Ogami; Apr 1, 2019 @ 9:44pm
GamerWolfOps Apr 1, 2019 @ 10:54pm 
You should ask this question on the offical Ubisoft division forum on Ubisoft forum.
Last edited by GamerWolfOps; Apr 1, 2019 @ 10:55pm
Solarstrike Apr 2, 2019 @ 1:19am 
Originally posted by antonismarco:
hello there! id like to ask what to do. i purchase a game in ubisoft The division 2 and i cant find it in my games.they didnt send me verification email i try to contact them but they tell me that they check it and tell me but tha was a week befor! does anyone know what to do?

It's in your Uplay client library. Probably at the bottom, click the little arrows to expand your games list. You'll find it.
Last edited by Solarstrike; Apr 2, 2019 @ 1:20am
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Date Posted: Apr 1, 2019 @ 9:00pm
Posts: 7