Valve, you use a new chat yourself?

[Sakura]

I have a feeling that the great honor to try out a new chat fell exclusively to users of Steam. The valve probably does not use this miracle of designer fantasy and technological progress.
And if you use, then the question arises - is it really that no one in the company noticed that the that looks bad?

This is important: I'm not against the new chat. The new chat is cool. I'm against the clumsy and rude design that turned an old handsome and practical chat into a horrible monster, eating eyes.

You were always cool, you did the best games in the world and painted the most beautiful lootboxes and hats in games. And now your chat discourages the desire to play games.

Sorry for my bad english.

[Seraphita]

So what you're saying is "Did you guys really not see that I disagree with you?" Trust me, they noticed the mass of mindless complaints all over the forums. Also stop with the silly "Your chat makes me want to stop playing games". You know fully well that it's not related at all. Trying to make steam, of all things, feel bad about their own update won't get you anywhere. I'm serious.

If you think the new chat is cool then you claim it's bad the next sentence, we'll wonder if your opinions even make sense at all. You have to choose. Either it's cool and you're not against it or it's clumsy, rude and horrible. You can't choose both sides. I'm not even blind and I see nothing horribly wrong about the new chat. It's simple, everything looks clear and it allows some fun...

[e l t r o n X]

VALVE / STEAM needs to split its gaming universe!

Platform A for "OSG" (old school gamers)(no chat etc.). Highly detailed / literate community.

Platform B for the younger generation.


I remember IM'ing (Instant Messaging) on America Online (AOL) back in the day (1990s).
Met some cool girls!
BUT "Chat" software should not be on a gaming site (IMHO). Come On Steam!

! P E A C E A N D G A M E P O W E R T O A L L !

[Seraphita]

Well, sorry to make you aware of this but steam is both a gaming site and a community place. You generalize people who like to chat to the younger generation, I'm proud to inform you that you're wrong. Besides, we all saw the community lose their ♥♥♥♥ just because of a chat update.

[Sakura]

I'm not against updating the chat. The idea is good.
I'm against how it was done. This design is terrible.
And the convenience of this chat is comparable to the Google wave - Welcome to 2009.

[BossGalaga]

Originally posted by Green:

This is important: I'm not against the new chat. The new chat is cool. I'm against the clumsy and rude design that turned an old handsome and practical chat into a horrible monster, eating eyes.

Specifically, exactly how is it "horrible monster, eating eyes?"

[aiusepsi]

The new Valve website launched back in early May; the video in the background shows someone with the new Steam chat open on their computer. It's about 6 seconds into this video:

https://steamcdn-a.akamaihd.net/valvesoftware/images/videos/hero_01_small.mp4

Yes, Valve has been using this internally even before the public beta.

[Muppet among Puppets]

Maybe it looked good on very big screens. And on paper.
Likely they didnt test it on computers with few ram.

I wonder how big the screens were they tested it on, if you look at the overlay in game when just two chats are open the screen is full. How much empty space, that asks for a big window. And you need to open the friendslist to invite as well.
The old chat was functional. Space economic.


This new chat was an update. Yes. But it wasnt useful in parts. We are no step ahead. But usability is gone.

[Muppet among Puppets]

Originally posted by Eisberg:

This new change was up on the public beta for like 2 months, meaning that every single steam user could have used the beta version and given their feedback on it. Extremely very little people actually said they didn't like it.

So yes, I am sure Valve used the chat themselves, and then you had probably hundreds of thousands of users who tried it out in Beta. On the beta forums, there was an occasional thread created of someone saying they didn't like the look, and then there would be 0-1 reply to the thread in agreement.

So its life now, and people complain.
Yet you tell us about people who used a beta because they liked it and didnt complain.

What exactly should that tell? Maybe people who used the beta with this chat liked it, and most other people didnt miss a thing so they didnt use the beta? And now its in their face.

It is a zero-argument to counter complains.

What is the benefit of the new chat that justifies the changes that affect people? I dont see a benefit that does..

[Zefar]

Originally posted by Green:

I have a feeling that the great honor to try out a new chat fell exclusively to users of Steam. The valve probably does not use this miracle of designer fantasy and technological progress. .

Wrong, back when it was in beta Valve where excited about their new chat. Now that it's released I'm sure they are still happy about it. Seeing that it got a rather minor amount of people complaining about it. Compared to the size of their userbase.

[Muppet among Puppets]

Originally posted by Eisberg:

Originally posted by Muppet among Puppets:

So its life now, and people complain.
Yet you tell us about people who used a beta because they liked it and didnt complain.

What exactly should that tell? Maybe people who used the beta with this chat liked it, and most other people didnt miss a thing so they didnt use the beta? And now its in their face.

It is a zero-argument to counter complains.

What is the benefit of the new chat that justifies the changes that affect people? I dont see a benefit that does..

What exactly does that tell you? It tells you that extensive testing was done, and there was ample time and opportunity for people to give feedback on the update prior it coming out of beta. It tells you that it was not only tested on big screens and powerful systems. It tells you that it was tested on all kinds of systems of varying power and screen sizes.

You are in for a rude awakening if you think they should just keep the same UI forever and not ever update it, cause there is no reasonable exception for them to never change anything. This is not the first time they made changes. People complained about the previous UI changes as well, you know the very same UI you do like, and guess what? People are going to complain about the next UI change after this one in some years in the future.

Its now "modern" deserted skype, origin and uplay chat.
In one.
There is nothing new.



If i or anyone who complains now had used the beta, go figure, we would
1) have said the same as now
and
2) especially on smaller screens and lower machines had uninstalled the beta because its a ram hog and screenfiller (with empty space and advertising categories) for no reason

[BossGalaga]

Originally posted by "Prostetnic Vogon Gaben":

There’s no point in acting surprised about it. The beta has been available at your local planning department in the Steam client for 2 of your Earth months, so you’ve had plenty of time to lodge any formal complaint and it’s far too late to start making a fuss about it now.

[ KARR™]

Yes they do. I'm sat in a room with https://steamcommunity.com/profiles/76561197960434622/ right now....

[Muppet among Puppets]

Originally posted by  KARR™:

Yes they do. I'm sat in a room with https://steamcommunity.com/profiles/76561197960434622/ right now....

If you would sit next to me, my old chat window size is now
half empty space,
and this empty half is filled with cut off names and nothing.
Then some words of actual text in each row next to it.

[Muppet among Puppets]

Originally posted by Eisberg:

People complained about the previous UI changes as well, you know the very same UI you do like

This update is not a different ui.
Its broken in several aspects.

Try to invite friends to games as private profile.
Try to do anything when steam freezes if you click a video in chat.

And its so big. Annoying, broken and big.
Thats nothing one gets used to. And nothing anyone could like.