steam removed my bank card I was using for years from purchasing options
and now when I try to get it back it says error, contact support, I googled and found 8 YEARS OLD POSTS saying "yeah just contact steam support, they'll respond in 2 weeks
classic steam, 8 years old problem is not fixed and is annoying as ♥♥♥♥
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Mostrando 1-12 de 12 comentarios
J4MESOX4D 10 MAR 2020 a las 8:03 
Steam Support's response times can be found here https://store.steampowered.com/stats/support

It should take between 4 hours and a day. I usually get a response within an hour. Perhaps don't judge them on posts from 2012.
R4 10 MAR 2020 a las 8:05 
its apparently a wide issue, youre not alone
Satoru 10 MAR 2020 a las 8:13 
You could just put in your bank information again. Like is that so hard?

I mean its annoying but like ok you've had to put in your information again after 8 years. Like even though its a system glitch, I dont think having to scream about having to put in your information once every 8 years is like that big of a deal?
Última edición por Satoru; 10 MAR 2020 a las 8:19
Tharon 10 MAR 2020 a las 8:14 
Publicado originalmente por Satoru:
You could just put in your bank information again. Like is that so hard?


Publicado originalmente por Favkis Nexerade:
and now when I try to get it back it says error, contact support
Dr.Shadowds 🐉 10 MAR 2020 a las 8:16 
Publicado originalmente por cSg|mc-Hotsauce:
An account change like a password change will remove payment details from your account. That is a security feature.

:qr:
^This.

Publicado originalmente por Satoru:
You could just put in your bank information again. Like is that so hard?
^This. As nothing stopping one from putting info back in again, unless the payment method that you specifically use, is no longer an optional then use other payment methods that are an option for you.

If told to contact support, then do so. https://help.steampowered.com/en/wizard/HelpAccountDataQuestion
Última edición por Dr.Shadowds 🐉; 10 MAR 2020 a las 8:17
Menzo5 10 MAR 2020 a las 8:36 
I can’t use my steam wallet either
Kaggy 10 MAR 2020 a las 8:47 
Same problem here. Can't get my card back in, it just says "error, wait a couple of minutes or contact support".
TheGamerXxX 10 MAR 2020 a las 9:03 
Publicado originalmente por Dr.Shadowds 🐉:
Publicado originalmente por cSg|mc-Hotsauce:
An account change like a password change will remove payment details from your account. That is a security feature.

:qr:
^This.

Publicado originalmente por Satoru:
You could just put in your bank information again. Like is that so hard?
^This. As nothing stopping one from putting info back in again, unless the payment method that you specifically use, is no longer an optional then use other payment methods that are an option for you.

If told to contact support, then do so. https://help.steampowered.com/en/wizard/HelpAccountDataQuestion

Wont accept any new information. Payment methods got deleted without change of password. Its a widespread issue (yet again) . You can TRY to put in new info and you get a

"There seems to have been an error initializing or updating your transaction. Please wait a minute and try again or contact support for assistance."

There is no way to contact support over this issue.
TheGamerXxX 10 MAR 2020 a las 9:05 
Pretty much our only choice. Still sucks when you have a hardware reservation for 24 hours and their response is 'just wait'
Skitti 10 MAR 2020 a las 9:14 
Incredibly obnoxious really...Cannot add any payment methods, never changed my password or made any sort of adjustments or changes to my account. Wtf?
Myztkl©-Kev 10 MAR 2020 a las 9:15 
pretty sure the steam store is still broken from everyone trying to buy indexes, I can't even purchase a game right now using my steam wallet.
Cat on Linux 12 MAR 2020 a las 6:27 
do you have web interface for your bank account? some providers have ability to top your steam account from web interface by sending an amount directly to your steam username.
in that case you don't have to link your card to steam account, you just top your steam wallet and then spend it on storefront as usual.
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Publicado el: 10 MAR 2020 a las 8:01
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