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-If you have MODS installed, please delete all mod files and unsubscribe all of your mods from the Steam Workshop, then enable them one at a time to identify which one is causing the issue.
-Running Don't Starve Together in administrator mode can fix connection issues as well. To do that, right-click on the dontstarve_steam.exe (found in \Steam\SteamApps\Common\DontStarveTogether\bin) and choose "Run as Administrator."
- VPNs: If you are running a VPN service in the background, try temporarily disabling the VPN in case this is blocking the system from connecting to our servers.
- Connectivity may be blocked by your security software (Mcafee, Norton, AVG, Avast, etc). You can temporarily disable these services to see if it fixes the issue. If you wish to keep using these services you may need to add an exception for Don’t Starve Together. These services try to prevent rogue programs from communicating with outside servers, but often flag new software as rogue.
- Try resetting your router, and ensure that your router's firmware has been updated to the latest version. You will be able to find the firmware updates on the router manufacturer's website
- Try connecting to a wired internet if you are currently on Wi-Fi, can we get you to connect to the internet directly through an Ethernet cable instead. Wi-Fi connections can sometimes be inconsistent depending on the location and how strong the signal is.
- Windows also comes with a built in Firewall. This service stops rogue programs from communicating with the outside world. This is usually a helpful feature, but occasionally it may block a program you want to have internet access on. You need to add an exception to your firewall to allow Don’t Starve Together to communicate with the outside world.
*source:
http://support.kleientertainment.com/customer/en/portal/articles/1813164-can-t-connect-to-klei-online-severs-and-dst-account-creation-errors
-If after doing ALL of those things you still can't connect; contact Klei directly at: livesupport@kleientertainment.com
Sometimes i have a problem "Could not connect to klei servers." when i try to login. If it doesn't show up, and i login succesfull, somethimes i can't get my item collection with problem "unfortunately you failed to download your item collection, would you like to try again". If all "ok", and i start play, when i go to caves or from caves game kick me away with error message.
I have already:
- reinstal game (with deleting Klei folder from my Documents)
- delete and unsubscribe all mods
- run game as administrator
- check windows firewall
- disable windows firewall
in log file i found this
CURL ERROR: (lobby-cdn.klei.com) [6]Could not resolve host: lobby-cdn.klei.com
and
CURL ERROR: (items.kleientertainment.com) [6]Could not resolve host: items.kleientertainment.com
Solution was very strange.
I could not get items.kleientertainment.com, I try to ping it, but without succes, so i add second DNS server 8.8.8.8 in my network configuration. After that ping was ok and game ok too. So try to ping one of those sites, if you can't do it, try to add second dns 8.8.8.8