Don't Starve Together

Don't Starve Together

WisteriaPuff Feb 20, 2020 @ 5:41am
I cant connect to Dont Starve Klei Server.
It says Im disconnected from Dont Starve Together. But I am actually online! Ive been trying for the past hour. My wifi is good. I got a good 5-10mbps. My specs are good. It keeps saying Connection to Klei Failed all over again.
I'm so frustrated. How can I resolve this? I uninstalled it and downloaded it again but to no avail!
Is it a firewall? A glitch? Or anything? :(

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Showing 1-5 of 5 comments
ReBoot Feb 20, 2020 @ 5:42am 
Ask on the game forum
Invader Tee Feb 20, 2020 @ 3:09pm 
Could just be the servers are down
drinkmetogrow Feb 20, 2020 @ 4:00pm 
-First, fully restart your computer. If you have a pending update for Don’t Starve Together in Steam, install it. Some users have also reported that connectivity was restored when restarting their router or modem.

-If you have MODS installed, please delete all mod files and unsubscribe all of your mods from the Steam Workshop, then enable them one at a time to identify which one is causing the issue.

-Running Don't Starve Together in administrator mode can fix connection issues as well. To do that, right-click on the dontstarve_steam.exe (found in \Steam\SteamApps\Common\DontStarveTogether\bin) and choose "Run as Administrator."

- VPNs: If you are running a VPN service in the background, try temporarily disabling the VPN in case this is blocking the system from connecting to our servers.

- Connectivity may be blocked by your security software (Mcafee, Norton, AVG, Avast, etc). You can temporarily disable these services to see if it fixes the issue. If you wish to keep using these services you may need to add an exception for Don’t Starve Together. These services try to prevent rogue programs from communicating with outside servers, but often flag new software as rogue.

- Try resetting your router, and ensure that your router's firmware has been updated to the latest version. You will be able to find the firmware updates on the router manufacturer's website

- Try connecting to a wired internet if you are currently on Wi-Fi, can we get you to connect to the internet directly through an Ethernet cable instead. Wi-Fi connections can sometimes be inconsistent depending on the location and how strong the signal is.

- Windows also comes with a built in Firewall. This service stops rogue programs from communicating with the outside world. This is usually a helpful feature, but occasionally it may block a program you want to have internet access on. You need to add an exception to your firewall to allow Don’t Starve Together to communicate with the outside world.

*source:
http://support.kleientertainment.com/customer/en/portal/articles/1813164-can-t-connect-to-klei-online-severs-and-dst-account-creation-errors

-If after doing ALL of those things you still can't connect; contact Klei directly at: livesupport@kleientertainment.com
Striker_175 Jan 5, 2023 @ 3:59pm 
had similar problem
Sometimes i have a problem "Could not connect to klei servers." when i try to login. If it doesn't show up, and i login succesfull, somethimes i can't get my item collection with problem "unfortunately you failed to download your item collection, would you like to try again". If all "ok", and i start play, when i go to caves or from caves game kick me away with error message.

I have already:
- reinstal game (with deleting Klei folder from my Documents)
- delete and unsubscribe all mods
- run game as administrator
- check windows firewall
- disable windows firewall

in log file i found this

CURL ERROR: (lobby-cdn.klei.com) [6]Could not resolve host: lobby-cdn.klei.com

and

CURL ERROR: (items.kleientertainment.com) [6]Could not resolve host: items.kleientertainment.com

Solution was very strange.
I could not get items.kleientertainment.com, I try to ping it, but without succes, so i add second DNS server 8.8.8.8 in my network configuration. After that ping was ok and game ok too. So try to ping one of those sites, if you can't do it, try to add second dns 8.8.8.8
Bachaaa Jan 8, 2023 @ 5:20am 
F
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Date Posted: Feb 20, 2020 @ 5:41am
Posts: 5