Steam is not accepting my correct billing address even when it's condensed

[TheCatatron]

It's producing an error message stating "The billing address you entered is too long. Please use a shortened version of your address or split it up into the two address fields."

I have never experienced this issue before. My billing address cannot be condensed any further otherwise it would be invalid. I have attempted splitting it up and it's still producing the same error.

Is anyone else experiencing this? I can't purchase any games now.

[Anonymous Helper]

There are a few other people having the issue as well:

https://steamcommunity.com/discussions/forum/1/1753525161664655699/

https://steamcommunity.com/discussions/forum/1/1753525161665882744/

https://steamcommunity.com/discussions/forum/7/1753525161664709281/

[The Hoarder]

mine is ok

[The Hoarder]

try deleting steam and down load it again that may help u can also update ur info in ur account

[Anonymous Helper]

Originally posted by TheCatatron:

It's producing an error message stating "The billing address you entered is too long. Please use a shortened version of your address or split it up into the two address fields."

I have never experienced this issue before. My billing address cannot be condensed any further otherwise it would be invalid. I have attempted splitting it up and it's still producing the same error.

Is anyone else experiencing this? I can't purchase any games now.

Did you fill in your phone number/all required fields? On another topic, Steam would give the 'too long address' error until user filled in their phone number. It's possible there's only one error type or there's bug in system preventing it from displaying correct error messages. If either is the case, Steam/Valve should really fix it.

https://steamcommunity.com/discussions/forum/1/1745605598704995730/#c1753525161665100765

[TheCatatron]

Entering the phone number resolved the issue. I don't recall if that's the first time I've had to do that.

[WHITECHICK]

I'm having problem with the bug too. please help i was trying to purchase plague innocence just now

[Seretti]

Originally posted by WHITECHICK:

I'm having problem with the bug too. please help i was trying to purchase plague innocence just now

Did you read the replies and do as suggested?

[WHITECHICK]

Originally posted by Seretti:

Originally posted by WHITECHICK:

I'm having problem with the bug too. please help i was trying to purchase plague innocence just now

Did you read the replies and do as suggested?

I actually just filled in the zip code space and even though my city doesnt have one... anyway it seems the bug gives the wrong error filling out the purchase form

[ajarul096.xx]

Why is mine billing information is showing "Your transaction failed because you are trying to buy 'Watch_Dogs 2 - No Compromise' which requires ownership of 'Watch_Dogs® 2'. Please correct the error and try again." Invalid? Someone help me pls

[cSg|mc-Hotsauce]

Originally posted by ajarul096.xx:

Why is mine billing information is showing "Your transaction failed because you are trying to buy 'Watch_Dogs 2 - No Compromise' which requires ownership of 'Watch_Dogs® 2'. Please correct the error and try again." Invalid? Someone help me pls

Billing information has nothing to do with it.

You must own the base game on Steam to buy the DLC.

[Drkoda]

Originally posted by Anonymous Helper:

Originally posted by TheCatatron:

It's producing an error message stating "The billing address you entered is too long. Please use a shortened version of your address or split it up into the two address fields."

I have never experienced this issue before. My billing address cannot be condensed any further otherwise it would be invalid. I have attempted splitting it up and it's still producing the same error.

Is anyone else experiencing this? I can't purchase any games now.

Did you fill in your phone number/all required fields? On another topic, Steam would give the 'too long address' error until user filled in their phone number. It's possible there's only one error type or there's bug in system preventing it from displaying correct error messages. If either is the case, Steam/Valve should really fix it.

https://steamcommunity.com/discussions/forum/1/1745605598704995730/#c1753525161665100765

i entered my phone and all neccesarry info
yet nothing works

[Leo]

This thread was quite old before the recent post, so we're locking it to prevent confusion.