Low resolution in a certain game

[EA]

For the last couple of days I noticed that my steam notifications (Someones online, playing something,etc) dropped to low resolution but I didn't think much of It. Today I opened PAYDAY 2 and the Entire game fell to the same resolution, I don't know If the notifications issue is applied to other games since I didn't get the chance to check it, Yet the game resolution for other games is normal right now. I don't Know if the issue is associated with the game or not but I don't know what to do about it...

(I am very new to PC and have no idea where to even start to try identifying the issue, If anyone has experienced something like this before please let me know.)

[Dr.Shadowds 🐉]

Steam has no effect on your game settings unless the game devs purposely put dynamic changes, or trigger to your settings which is very unlikely anyone would do that to their game.

If you're using any apps that auto config your game settings such as Nvidia experience, or AMD control, then turn it off as that might be why your game screen resolution is being changed.

Try posting here.
https://steamcommunity.com/app/218620/discussions/

[Chesmu]

Hi, Visit here and find the correct version your Graphics Driver if you are using NVDIA:
https://www.nvidia.com/Download/Find.aspx

Then go to your desktop, right click, click "Screen Resolution", test all the resolutions one by one until you liked one, then press "advanced settings" at the same page, go to "monitor" tab, and test each refresh rate until you have the sharpest view.

Then visit your Graphics driver control panel from desktop and also change the resolution and refresh rate there.

You can also do this at in-game settings.

(Some games have a minimum resolution, which requires you to have a capable monitor with that default amount. If you don't, you gonna have to create a custom resolution from your graphics driver control panel and use it. )

[EA]

Originally posted by 🐉 Chesmu ☠:

Hi, Visit here and find the correct version your Graphics Driver if you are using NVDIA:
https://www.nvidia.com/Download/Find.aspx

Then go to your desktop, right click, click "Screen Resolution", test all the resolutions one by one until you liked one, then press "advanced settings" at the same page, go to "monitor" tab, and test each refresh rate until you have the sharpest view.

Then visit your Graphics driver control panel from desktop and also change the resolution and refresh rate there.

You can also do this at in-game settings.

(Some games have a minimum resolution, which requires you to have a capable monitor with that default amount. If you don't, you gonna have to create a custom resolution from your graphics driver control panel and use it. )

I have no idea where can i find 'screen resolution',
sorry for my inexperience.

[Chesmu]

Don't worry. :) Are you using Windows OS?

[EA]

what is that ? I may be.. As I said I'm very new so may I ask for your patiance?

[Dr.Shadowds 🐉]

For starters, tell us your system specs.

On top of the Steam client click on " Help " then click on system information. Copy what's in the box and paste it in this discussion.

[EA]

I am unable to copy the tab's contents, would you mind adding me so I can send you a screenshot ?

[Chesmu]

Press Ctrl + A , then Ctrl + C. That will select all and copy it. Then use Ctrl + V here to paste it.

[EA]

Computer Information:
Manufacturer: System manufacturer
Model: System Product Name
Form Factor: Desktop
No Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz
CPU Family: 0x6
CPU Model: 0x9e
CPU Stepping: 0xc
CPU Type: 0x0
Speed: 3600 Mhz
8 logical processors
8 physical processors
HyperThreading: Unsupported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Supported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Unsupported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: NVIDIA GeForce RTX 2060
DirectX Driver Name: nvldumd.dll
Driver Version: 26.21.14.4166
DirectX Driver Version: 26.21.14.4166
Driver Date: 12 6 2019
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 144 Hz
DirectX Card: NVIDIA GeForce RTX 2060
VendorID: 0x10de
DeviceID: 0x1f08
Revision: 0xa1
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 20.91" x 11.77" (23.98" diag)
53.1cm x 29.9cm (60.9cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 6143 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Headset Earphone (HyperX Virtua

Memory:
RAM: 16301 Mb

Miscellaneous:
UI Language: English
Media Type: Undetermined
Total Hard Disk Space Available: 1430190 Mb
Largest Free Hard Disk Block: 482392 Mb
OS Install Date: Jan 01 1970
Game Controller: None detected
VR Headset: None detected

[Chesmu]

Ok download and install this driver:

https://www.nvidia.com/download/driverResults.aspx/156278/en-us


This is how you can find desktop resolution settings:

1. Click the Start button.
2. Select the Settings icon.
3. Select System.
4. Click Advanced display settings.
5. Click on the menu under Resolution.
6. Select the option you want. (The "Recommended" always works well.)
Click Apply.

This is how you find desktop refresh rate settings:

1. Open Settings.
2. Click on System.
3. Click on Display.
4. Click the Advanced display settings link.
5. Click the Display adapter properties for Display 1 link. ...
6. Click the Monitor tab.
7. Under "Monitor Settings," use the drop-down menu to select the refresh rate you wish. (Test all and choose the sharpest.)

After you are done setting these, you will need to optimize the settings inside the driver you just downloaded; to do that right click on your desktop and click: "NVDIA control panel" and look for resolution settings from the menu at left side. It controls your desktop resolution too, so select the same ones.

[EA]

I installed what you asked but, which start button..?

[EA]

I am sorry for wasting the time of both of you guys but, Installing the driver fixed my problem I appreciate you both helping very much. Have a good one

[Chesmu]

Originally posted by Firefox EA:

I am sorry for wasting the time of both of you guys but, Installing the driver fixed my problem I appreciate you both helping very much. Have a good one

Really nice to hear that; Don't be bothered about wasting times, I personally have a lot of time. :) Ask again if any issues arises.

[Chesmu]

Originally posted by Firefox EA:

I installed what you asked but, which start button..?

Btw it's located at bottom left corner, the 4 windows near eachother, an icon.