No One Nov 22, 2018 @ 12:34pm
[Fixed in beta client 27-03-2019] Steam video scaling issue
When i watch videos or streaming on steam, there seems to be a scaling issue that happend some patches ago.

When i go fullscreen on videos i can only see top left corner like this
https://ibb.co/bVMU7A

I can get fullscreen image for 1 frame, if i uncheck the "enable gpu accelerated rendering in web views". The rest is played in the top left corner.

I can get normal viewing if i downscale the layout of windows, which makes everything else a mess.
So that indicates there is a scaling issue with steam
Last edited by No One; Mar 27, 2019 @ 6:20am
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Showing 1-15 of 38 comments
C4pM Nov 22, 2018 @ 12:50pm 
There are many of us that have repeatedly reported this issue. So far no response from Valve that I've seen. The only known fix is to set Win DPI scaling to 100% or disable "Scale Text and Icons.." in Steam settings. Not really viable options if using a 4k monitor...
Jaunitta 🌸 Nov 22, 2018 @ 12:53pm 
You need to enable hardware acceleration
open the Steam client not web browser to access Steam Settings
Steam>settings>interface> enable hardware video decoding ( requires restart)
exit Steam restart dont just close it
Last edited by Jaunitta 🌸; Nov 22, 2018 @ 12:56pm
No One Nov 22, 2018 @ 12:55pm 
Originally posted by Jaunitta 🌸:
You need to enable hardware acceleration
open the Steam client not web browser to access Steam Settings
Steam>settings>interface> enable hardware video decoding ( requires restart)
That is enabled. Still same problem. Its a 4k screen issue.
C4pM Nov 22, 2018 @ 12:55pm 
Originally posted by Jaunitta 🌸:
You need to enable hardware acceleration
open the Steam client not web browser to access Steam Settings
Steam>settings>interface> enable hardware video decoding ( requires restart)

Nope - does not fix the problem. Have tried all options in Beta and Stable - and the only things that work are to set Win DPI scaling to 100% or disable "Scale Text and Icons.." in Steam settings.
C4pM Nov 22, 2018 @ 12:57pm 
Crazy that the vast majority of Steam games do support 4k monitors - but Steam has had issues for a long time handling it - and seems to be getting worse.
AtheonX Nov 22, 2018 @ 2:56pm 
Gah... please fix this! And when did it brake? I'm pretty sure I was able to watch videos in fullscreen some weeks ago.
Last edited by AtheonX; Nov 22, 2018 @ 2:57pm
No One Nov 25, 2018 @ 1:50am 
Bumping this, in the hope steam takes notice. Impossible to watch streams on steam or any other video on a 4k screen.
Abaidor Dec 14, 2018 @ 8:15am 
Same issue here on a 32" 4K screen with 125% scaling in Windows.
cSg|mc-Hotsauce Dec 14, 2018 @ 8:21am 
Originally posted by Abaidor:
Same issue here on a 32" 4K screen with 125% scaling in Windows.

https://steamcommunity.com/groups/SteamClientBeta/discussions/0/2798319091582753808/

:qr:
No One Dec 14, 2018 @ 9:17am 
Originally posted by cSg|mc-Hotsauce:
Originally posted by Abaidor:
Same issue here on a 32" 4K screen with 125% scaling in Windows.

https://steamcommunity.com/groups/SteamClientBeta/discussions/0/2798319091582753808/

:qr:

Not sure why you are linking that. There is no fix for the problem that valve ignores..
cSg|mc-Hotsauce Dec 14, 2018 @ 9:18am 
Originally posted by No One:
Originally posted by cSg|mc-Hotsauce:

https://steamcommunity.com/groups/SteamClientBeta/discussions/0/2798319091582753808/

:qr:

Not sure why you are linking that. There is no fix for the problem that valve ignores..

It is the place for bugs. Since a thread was already created for it, post in it.

:qr:
No One Dec 14, 2018 @ 9:23am 
Originally posted by cSg|mc-Hotsauce:
Originally posted by No One:

Not sure why you are linking that. There is no fix for the problem that valve ignores..

It is the place for bugs. Since a thread was already created for it, post in it.

:qr:

That is because people search based on different wording. Why some come to this post. I could not find any related to my problem when greating this on the 22 of nov
No One Dec 25, 2018 @ 10:05am 
Bump!!

How come steam dont care? Cant watch any video in fullscreen with this problem
King Dec 25, 2018 @ 3:35pm 
Dear Steam,

If I can't watch the preview videos fullscreen then I can't be persuaded to give you money for games I'll never play.

P.S. Confirmed that it's an issue with 4K resolution scaling that started a month or two back.
LAURENTIAN Dec 25, 2018 @ 4:35pm 
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Date Posted: Nov 22, 2018 @ 12:34pm
Posts: 38